Please be advised that on April 25 at Franklin Park Zoo and April 26 at Stone Zoo, we will be conducting a routine animal escape drill. These drills are an important part of our preparedness training. While the drill is occurring, guests will be asked to move to certain areas within the Zoo for a brief period of time (not to exceed 10 minutes). We will do our best to have minimal impact on the guest experience. We are very dedicated to safety and we appreciate your participation. If you have any questions about what to expect, please do not hesitate to contact us at 617-989-2000 or info@zoonewengland.com.

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FAQ

Are programs only held during the school year?

We offer educational programs all year round.

 

If I’m a member of another zoo or museum, do you offer reciprocity discounts for educational programs?

No, reciprocity discounts don’t extend to educational programs unless we specifically state the program is in partnership with that museum or organization.

 

Can a younger child (who doesn’t meet the program’s age requirements) accompany my registered child to a member program if he/she sits quietly with me?

This is at the educator’s discretion, but if the younger child is not disruptive and doesn’t participate in the program, you won’t be charged for that child to be there.

 

Can I pay at the program?

We ask that you pre-register for programs with a balance paid in full before the program begins.