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Current Job Opportunities

Education Program Coordinator/Full-Time, Benefits

Location

Franklin Park Zoo

Department

Education

Reports To

Director of Education & Volunteer Programs 

Essential Job Functions

The Education Program Coordinator (EPC) will design and conduct education programs for students and other groups at the Zoos and in the community. The EPC will also assume primary responsibility for the development and administration of homeschool programming and school partnerships, including the Boston Summer Learning Project. These responsibilities will include teaching, updating the curriculum in response to student and teacher feedback, meeting with schools to develop on-going projects and extended series programming, working with summer school teachers, and developing teacher resources. The EPC will be expected to conduct, on average, 1 overnight program per month. Specific responsibilities include:

Duties & Responsibilities

  1. Developing and evaluating education programs according to the following criteria: educational value, cost-effectiveness, community needs
  2. Conducting day and nighttime education programs at the Zoos, local schools, and community centers
  3. Conducting regular school-based and summer programs in and around Boston
  4. Assisting with grant support for school programs
  5. Maintaining existing school partnerships and identifying new school partnerships within Greater Boston
  6. Building relationships with school districts, scouts, Zoo members, and other area cultural institutions
  7. Regularly scheduled hours will be 9:00 a.m. to 5:00 p.m., Tuesday through Saturday. However, work on evenings and weekends will be required. Work will be based out of Franklin Park Zoo, but the Education Program Coordinator will travel to Stone Zoo for monthly meetings and whenever necessary.
  8. All other duties assigned

Minimum Job Requirements

  • Bachelor’s degree in environmental education or a related field
  • Previous experience as an informal science educator;
  • Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher
  • Excellent communication skills (verbal and in writing)
  • Outstanding customer service skills; able to represent Zoo New England at all levels with professionalism and pride
  • Ability to address student groups of all ages and aptitudes
  • Previous experience as a formal school educator
  • Team player; ability to work well with Zoo New England staff, project partners, and program participants
  • Knowledge of current teaching trends in the environmental education field
  • Experience with curriculum development, program implementation, and evaluation
  • Ability to multi-task as part of a fast-paced team
  • Appreciation of ZNE’s mission and goals
  • Valid driver’s license and a driver in good standing; regular use of personal vehicle for travel to off-site programs
  • Ability to lift 50 pounds and walk over uneven terrain and in all weather
  • Certification in CPR/AED and First Aid, proof of negative TB, function as institutional first responder

Preferred Job Requirements

  • Master’s degree in environmental education or a related field
  • Bi-lingual
  • Familiarization with National, State, and City education standards
  • Previous paid experience in a formal science education setting
  • Previous experience handling and presenting live animals
  • Previous paid experience working with inner city youth
How to Apply

Facilities Custodian/Full-Time, Benefits

Location

Franklin Park/Stone Zoo

Department

Facilities

Reports To

Custodial Services Supervisor, Facilities Manager         

Essential Job Functions

Performs routine manual tasks in connection with the maintenance, care, upkeep, repair and beautification of parks and roadways. Cleans buildings, grounds and performs manual labor tasks required as part of the operation of the zoos.

Duties & Responsibilities

  • Perform the cleaning, re-stocking of restrooms and office facilities throughout the parks.
  • Perform routine tours throughout the parks collecting trash.
  • Report any repairs needed to the Facilities Supervisors.
  • Set-up and knockdown facilities for Special Events.
  • Will require working in all types of weather and will require snow removal.
  • May require the ability to perform minor repairs or maintenance duties such as painting, etc.
  • Drive to various locations in park and haul animal waste and trash to dumpsters.
  • Perform routine tours throughout the parks emptying barrels and picking up trash (and recycle products).
  • May require washing windows.

Minimum Job Requirements

  • Candidate must have a minimum of 2 years’ experience in Custodial service or similar manual labor.
  • Must have the ability to communicate in English verbally.
  • Must have a valid Massachusetts driver’s license.
  • Must be available for 24 hour on-call, as required.
  • Must be able to work and travel to either Zoo as required.
  • Ability to lift and carry items up to 50 lbs.
  • Perform all other duties, such as snow removal, moving office furniture, as may be required.
How to Apply

Facilities Laborer/Full-Time, Benefits

Location:

Franklin Park Zoo and Stone Zoo

Department: 

Facilities

Reports To:

Facilities Manager

Essential Job Functions

  • Performs manual labor as it relates to the repair and maintenance of buildings, grounds and equipment at both the Franklin Park and Stone Zoos.
  • Repair or modification of existing exhibits, and construction of new exhibits in accordance with and under the direction of the Manager of Facilities.
  • Ability to meet maintenance deadlines and work in a team environment as well as independently with minimum supervision.
  • Must be able to work in indoor and outdoor environments.
  • Must be able to perform physical labor as defined by the projects at hand.
  • Must be able to work weekend days and holidays on a rotating basis.
  • Must be able to comply with Zoo New England’s essential staff requirements during emergency situations.

Duties & Responsibilities

  • Must follow all safety protocol associated with performing assigned tasks.
  • Ability to complete work orders, purchase orders and other paperwork required by the department.
  • Repair of buildings, exhibits, fences and general physical facilities at both Zoos.
  • Ability to assist with other trade skills in the areas of HVAC, welding carpentry and / or masonry.
  • Maintain electrical systems as needed.
  • Operate two-way radio responsibly and professionally.
  • Work outside in all weather.
  • Snow removal including shoveling.
  • Other duties as assigned.

Minimum Job Requirements

  • High School Diploma or GED
  • Valid driver’s license and driving record in good standings.
  • Possess basic proficiency in at least three of the following trades: carpentry, masonry, plumbing, electrical, HVAC, welding and fence work.
  • Ability to stand, stoop, walk and lift heavy objects (up to 50 lbs.) during the course of the workday.
  • Ability to work under adverse conditions with exposure to the outdoor elements.
  • Must be able to cover rotating Sunday duty.
  • Must be able and willing to work overtime, during emergencies, rotating holidays and as needed to remove snow.
  • Must comply with Zoo New England’s TB Test requirements.
  • Must adhere to Zoo New England policies and procedures.

Preferred Job Requirements

  • Have certification in one or more trades.
  • One year building maintenance experience or any equivalent combination of training and experience.
  • A solid background of one year plus in basic carpentry, masonry and welding.
How to Apply

 

Facilities Technician/Full-Time, Benefits

Location

Franklin Park/Stone Zoo

Department

Facilities                                                                  

Reports To

Director of Facilities

Essential Job Functions

Performs manual labor as it relates to the repair and maintenance of buildings, grounds, and equipment at both the Franklin Park and Stone Zoos. Repair or modification of existing exhibits, and construction of new exhibits in accordance with the instructions provided by the facilities manager. Ability to meet maintenance deadlines, work in a team environment as well as work independently with minimum supervision. Must be able to work in indoor and outdoor environments. Must be able to perform physical labor as defined by the projects at hand. Must be able to work weekend days and holidays on a rotating basis. Must be able to comply with ZNE’s essential staff requirements during emergency situations.

Duties & Responsibilities

  • Ability to work in Building Engines electronic web based work order system.
  • Ability to complete work orders and preventative maintenance assigned including, but not limited to, Electrical troubleshooting, Carpentry repair, Plumbing troubleshooting, HVAC and Welding.
  • Use of power and hand tools including, but not limited to:  saws, drills, planers, and ladders.
  • Making repairs to existing structures and exhibits.
  • Perform new construction following building codes.
  • Working independently and in team settings.
  • Ability to communicate in a professional manner to Zoo guests and employees.
  • Will require use of operating equipment including but not limited to, mini-trucks, full size trucks, dump trucks and golf cart.
  • Working outside in changing weather conditions.

Minimum Job Requirements

  • Three years of experience as a maintenance technician.
  • Ability to communicate in English, both verbally and in writing.
  • Must have valid Massachusetts driver’s license in good standing.
  • Ability to work outside in changing weather conditions.
  • Must be available for 24 hour on call as needed.
  • Ability to work weekends.
  • Ability to lift and carry items up to 50 pounds.
  • Perform all other duties such as snow removal as requested.
  • Ability to work at both Franklin Park and Stone Zoo.
  • Must be able to respond to on-call situations when scheduled.

Preferred Job Requirements

  • High School Diploma or equivalent
  • Previous Work Order Management System Experience
  • Trade Certifications
How to Apply

Group Sales Coordinator/Full-Time, Benefits

Department

Membership & Guest Experience

Location

Franklin Park Zoo

Reports to

Director, Membership & Guest Experience

Essential Job Functions

This is an exciting opportunity for a self-motivated, energetic and enthusiastic individual to play a key role in the development and growth of the group sales program at Zoo New England. The Group Sales Coordinator will be the primary contact for hotels, group leaders, corporate, concierges and university/colleges. This individual will play a key role in the development of annual group sales plans, strategies and annual goals. This individual will also create and implement sales action plans for hotel ticket sales, universities/colleges and corporate.

The Group Sales Coordinator will work closely with the Director of Membership & Guest Experience to successfully market group sales and meet departmental goals.

Duties & Responsibilities

  • Play a key role in the development and growth of the group sales program at Zoo New England
  • Serve as the primary contact for hotels, group leaders, corporate, concierges and university/colleges
  • Play a key role in the development of annual group sales plans, strategies and annual goals
  • Create and implement sales action plans for hotel ticket sales, universities/colleges and corporate guests
  • Work closely with marketing department staff to develop sales collateral and ensure coordinated promotion
  • Identify and proactively work to develop relationships with potential marketing partners
  • Assist the Membership & Guest Experience department
  • May represent Zoo New England at local tradeshows and participate in civic and professional organizations to promote the visibility of the Zoos
  • Other duties as assigned

Minimum Job Requirements

  • Bachelor’s degree with 2-4+ years sales and customer service experience
  • Experience with effective sales techniques
  • Excellent written and verbal skills, as well as interpersonal skills working with the public, vendors and partners
  • Extreme attention to detail and the ability to meet deadlines in a fast-paced environment
  • Ability to multi-task
  • Must be highly organized and self motivated
  • Project management experience
  • Proficiency with Microsoft Office products

Preferred Job Requirements

  • Experience in the travel, tourism and hospitality industry is preferred

Hours

The Group Sales Coordinator’s scheduled hours will be Monday through Friday, 9:00 a.m. to 5:00 p.m. Due to the nature of the position, there will times when the Group Sales Coordinator will be required to work early mornings, evenings and weekends.

Salary

Please submit your requirements.

How to Apply

Landscaper/Full-Time, Benefits

Location

Franklin Park Zoo and Stone Zoo

Department

Horticulture                       

Reports To

Curator, Horticulture   

Essential Job Functions

Supervises seasonal employees, volunteers, community service workers and apprentice horticulturists on an as assigned basis.

Duties & Responsibilities

  • Participates in the installation and maintenance of the landscapes at both the Franklin Park and Stone Zoos.
  • Participates in all aspects of landscape construction and exhibit construction as pertains to the landscape.
  • Plants trees, shrubs, plants, flowers, bulbs, seed and sod, as directed.
  • Prepares planting areas, installs walls, fences, pathways, irrigation systems and water features, as directed.
  • Waters trees, shrubs, plants and flowers utilizing irrigation systems, sprinklers, hoses, or by hand.
  • Performs all aspects of plant maintenance including:  weeding, dead-heading, pruning, fertilizing, transplanting, dividing, propagation, mulching and winterizing.
  • Performs all aspects of grounds maintenance including: raking, sweeping, blowing, trash collection, snow removal, sanding and salting, mowing, edging and grading.
  • Operates machinery including:  mowers, hedgers, weed-whackers, chainsaws, snow throwers, roto-tillers, skid-steer loaders, backhoe-loaders, tractors and sod cutters.
  • Assists in the collection and transport of purchased or donated trees, plants and flowers.
  • Assists in the supervision of Community Service groups, Seasonal employees, Volunteers and Interns.
  • Monitors Zoo grounds to make sure they are safe, clean, attractive and comfortable for Zoo guests and staff.
  • Purchases parts and materials, as directed.
  • Interacts with and answers questions of Zoo guests by providing information about the Zoo and acts as a Good-Will Ambassador for the Zoo.
  • Operates two-way radio responsibly and professionally.
  • Attends training and education programs and seminars.
  • Works outside in all weather.
  • Performs related or non-related work as assigned to assure the proper operation of the Zoo.

Minimum Job Requirements

  • Some basic knowledge of landscaping and horticultural principles and practices.
  • Ability to provide quality customer service to both internal and external customers.
  • Ability to follow oral and written instructions.
  • Ability to work under conditions including adverse weather and heights.
  • Ability to operate machinery.
  • Must be able to lift at least 50 pounds.
  • Must have a negative result on a TB test.
  • Must have the ability and willingness to work independently and as a team member.
  • Must have a valid driver’s license and a good driving record.
  • Must be able and willing to work weekends, holidays and overtime, as needed.
  • Must have a good work history.
  • Ability to perform heavy manual labor.
How to Apply

Major Gifts Officer/Full-Time, Benefits

Location

Franklin Park Zoo

Department

Development

Reports To

Vice President of Development

Reporting to the Vice President of Development for Strategic Development, this position is responsible for the identification, cultivation, and solicitation of gifts in support of annual operations, special projects, and capital projects. This position’s immediate charge will be to grow the overall donor pipeline with a focus upon the $1,000 to $50,000 range. At an exciting time of growth for the Zoos, this person will engage prospective donors in creative ways while serving as a positive ambassador for Zoo New England.

Essential Job Functions

  • Manage a portfolio of approximately 200 donors, prospects and corporate clients
  • Identify, evaluate, cultivate, solicit individuals capable of contributing gifts of at least $1,000 annually
  • Identify, evaluate, cultivate, solicit individuals capable of making capital gifts at in a similar range
  • Solicit corporate sponsorships across all funding areas
  • Some evening and weekend work required to cultivate and manage prospects and donors

Duties & Responsibilities

  • Rapidly become familiar and conversant regarding our Zoos, programs, policies and our value proposition
  • Prepare meaningful and effective funding proposals, reports and customized collateral for individual donors, prospects and corporate clients
  • Schedule, manage and attend regular donor meetings
  • Attend committee meetings as required and represent the Zoos at networking events
  • Provide executive-level briefing materials in advance of meetings for Vice President of Development and leadership staff
  • Develop strategies for the cultivation and stewardship of major donors and prospects
  • Create strategic events to attract prospective donors and engage them with Zoo New England
  • Identify donors for planned giving cultivation
  • Work with donors, friends and volunteers of Zoo New England to identify, cultivate and solicit prospects
  • Manage all information relating to current major donors and prospects in Raiser’s Edge, in a manner that emphasizes the highest standards of accuracy, timeliness, thoroughness, and confidentiality
  • Develop annual and monthly plans for donor portfolio; monitor productivity and modify as necessary
  • Solicit gifts from major donors and prospects, both independently and working collaboratively with other solicitors

Minimum Job Requirements

  • Bachelor's degree required, master’s degree preferred.
  • Minimum of 3-5 years demonstrated successful experience in major-gifts fundraising with a focus on prospect identification, relationship building, and solicitation.
  • Proficiency with Raiser’s Edge, MS Office Suite; Word, Excel, Outlook required
  • Knowledge of moves management
  • Experience working with volunteers and program staff or equivalent
  • Superior written and oral communication skills
  • Excellent research skills
  • Outstanding interpersonal skills
  • Ability to manage complex issues creatively and effectively
  • Ability to work collaboratively and successfully as a member of a team
  • Perform other related duties and tasks as assigned

Preferred Job Requirements

  • Philosophical commitment to Zoo New England’s mission
  • Strong initiative and self-motivation; ability to make independent decisions
  • Knowledge of, and experience with, planned giving vehicles is highly desirable
  • Knowledge of wildlife, environmental and conservation issues highly desirable.       
How to Apply

Membership & Guest Experience Associate/FPZ & SZ/Seasonal

Location

Franklin Park / Stone Zoo

Department(s)

Guest Experience                                    

Reports To

Guest Experience Supervisor

Employment Status

Seasonal Full-time/Part-Time      

Employment Classification

Non-Exempt

Essential Job Functions

As a Guest Experience Associate, you will be responsible for additional programming and revenue facilitated by the Admissions & Membership area of the Guest Experience Department. Zoo New England takes pride in our workplace environment as well as our family friendly atmosphere. Therefore, our Guest Experience Associates are expected to bring their friendly personality to work while providing exceptional customer service to Zoo guests.

Guest Experience Associates will conduct themselves in a professional manner while communicating and providing service to our guests, team members and visitors. The goal is to ensure that our work environment is safe and inviting. The ability to handle and monitor cash/credit sales for the purpose of receiving fees and tracking revenue is essential. 

Responsibilities include:

  • Greeting Zoo guests with a smile and welcoming attitude.
  • Accurately tracking attendance and sales of Zoo guests through our admissions gate.
  • Proactively selling ZNE membership packages, operating a variety of family friendly and fun amusement rides in accordance with MA state safety laws & procedures; some of which may require a valid driver’s license.
  • Must be able to work outdoors and in inclement weather elements common to winter, spring, summer and fall.
  • Working hours: Guest Experience Associates will be required to work some weekends and holidays as well as evening hours based on sponsored Zoo events.

 Duties & Responsibilities

  • Answer guest questions in a polite and friendly manner.
  • Follow safety procedures outline by Zoo New England.
  • Provide the highest level of customer service to Zoo guests.
  • Operate a variety of amusement rides in a safe manner.
  • Be knowledgeable of basic zoo operations, including safety procedures & animal collections.
  • Inspect rides before operating to ensure that they are clean and functioning properly.
  • Accurately process and track Zoo guests at entrance.
  • Proactively sell ZNE membership packages.
  • Accurately track fees collected from assigned revenue areas by correctly following departmental protocol.
  • Follow ZNE’s cash handling policies.
  • Be knowledgeable about ZNE’s membership program.
  • Attend departmental meetings to receive updates about the Zoos, our collection, coming attractions and programs.
  • Relieve other co-workers for lunch breaks as needed.
  • Flexibility with work hours based on Zoo activity levels.
  • Must report to work on time, in proper uniform, and with a positive attitude.

Minimum Job Requirements

  • Must enjoy working in a fun workplace environment that is family friendly.
  • Available to work based on seasonal fluctuations and Zoo activity levels.
  • Ability to work some weekends and holidays.
  • Ability to work outdoors and in inclement weather elements common to winter, spring, summer and fall.
  • Knowledge of and commitment to quality customer service standards.
  • Warm and friendly personality.
  • Fluency in the English Language.
  • Ability to work independently and cooperatively in a variety of situations while dealing with the public.

Preferred Job Requirements

  • High School diploma or equivalent.
  • Second language is a plus.
  • At least 2 years of cash handling experience with credit card processing.
  • Per MA state law, must be at least 18 years of age to operate amusement rides.
  • Ability to work in a diverse work environment and with a diverse guest population.
  • Excellent attendance record.
  • Valid driver’s license.
  • 1 year of Hospitality or Retail experience.
  • Previous work experience in guest experience environment.
How to Apply

Special Event Coordinator/Full-Time, Benefits

Location

Franklin Park Zoo & Stone Zoo

Department

Special Events

Reports To

Special Events Manager

Essential Job Functions

This full-time position plays an important role in Zoo New England’s special events team by helping plan, organize and coordinate more than 45+ zoo-wide events annually designed to meet a variety of institutional goals. The events, which take place at both Zoos and off-site, consist of fundraising, mission driven and added value events geared towards increasing attendance throughout the year. Must be willing to work weekends, occasional evenings and some holidays. Must be able to provide services to both Zoos, and have access to a vehicle.

Duties & Responsibilities

  • Assists the special events team in developing new events while maintaining a successful calendar of current events.
  • Must always provide outstanding customer service and be able to build relationships with internal and external customers.
  • Must enjoy creating arts & crafts.
  • Coordinates event planning meetings with internal and external audiences to identify event objectives and goals.
  • Determines and revises event layouts and event space.
  • Organizes event details by maintaining detailed event summaries.
  • Conducts research, gathers information and identifies resources on each project to achieve quality event productions.
  • Obtains necessary internal event approvals through the submission of appropriate request forms to ensure appropriate communication and animal safety.
  • Schedules and coordinates appropriate staff and volunteers for events.
  • Coordinates day-of-event production and logistics.
  • Maintains event budget spreadsheets including tracking revenue and expense line items.
  • Maintains accurate event attendance and revenue records for each zoo event.
  • Collects comments and feedback from multiple audiences and prepares post event evaluation documents.
  • Coordinates event setup and break-down.
  • Provides back-up assistance for PR events on- and off-site.
  • Solicits and acknowledge gift-in-kind donations. 
  • Keeps current on Zoo initiatives, programs and activities to answer any zoo staff and/or general public questions about events, public relations, and marketing.
  • Performs various tasks as assigned.

 Minimum Job Requirements

  • Bachelor’s degree in marketing, event management, journalism, communications, or related fields or a combination of education and job-related experience.
  • 1-3 years successful experience in event management and planning.
  • Must be a licensed driver in good standing.
  • Strong analytical thinking, problem solving skills and communications skills (both written and oral) with attention to detail.
  • Creative and innovative thinking.
  • Outgoing, friendly and helpful personality.
  • Proven ability to successfully handle multiple projects and meet critical deadlines.
  • Respect for confidentiality.
  • On-call responsibilities and availability necessary, including the ability to work evenings, weekends, and some holidays.
  • Strong organizational skills.
  • Proficient using Microsoft Office.
  • Excellent customer services skills.
  • Ability to lift 30 pounds on a regular basis.
  • Ability to work as a productive member of a team.

Preferred Job Requirements

  • Experience with Raiser’s Edge.
  • Experience in management of support staff and volunteers.
  • Experience soliciting donations.
How to Apply

Vice President/General Curator/Full-Time, Benefits

Department

Animal Care

Location

Franklin Park Zoo/Stone Zoo

Reports to

Chief Operating Officer

Essential Job Functions

Manages the Animal Care Department of the Franklin Park and Stone Zoo. Develops and implements procedures for the care of the animal collection and staff. Provides leadership for the Animal Care Department and all Animal Care staff, ensuring a healthy, productive, and positive work environment while functioning as a leader and team member within Zoo New England as a whole. Directs the development of the animal collection, with input from the Animal Management Committee, according to the objectives of ZNE’s strategic plan.

Duties & Responsibilities

  1. Formulates and implements proper animal management practices and programs, including producing Institutional Collection Plans (ICP) that meet or exceed AZA accreditation requirements. Updates these plans as needed.
  2. Develops ICP’s in accordance with ZNE conservation priorities. Assists with establishing those priorities, while coordinating with other ZNE departments, integrating conservation research and appropriate conservation messaging through all levels of public interaction i.e. exhibit interpretation, education programming, and marketing. Ensures ZNE is continuously building a dynamic collection that meets all the needs of the organization.
  3. Establishes schedules and collaborates with other departments to ensure that exhibits are dynamic and engaging for guests. 
  4. Responsible for Departmental budget development and management.
  5. Directs and coordinates in-house components of AZA conservation programs; Studbooks, Species Survival Plans, Taxon Advisory Groups, and Conservation Action Partnerships. Appropriately delegates ZNE representation with subordinate staff in order to increase ZNE’s participation and leadership within AZA.
  6. Is active in providing leadership of AZA WCMC programs.
  7. Creates and supports opportunities for departmental staff members’ professional development.
  8. Chairs Animal Management Committee meetings and ensures that these meetings are productive. Actively solicits input from all participants.
  9. Develops professional relationships with outside experts and specialists in order to have the best information available when making management decisions. 
  10. Ensures proper planning of animal transfers and coordinates with veterinarians for planning of complicated medical procedures.
  11. Collaborates with Director of Animal Health and Conservation Medicine to establish policies regarding animal health decisions in the best interest of individual animals and the collection overall to ensure the highest level of animal care and welfare.
  12. Ensures proper genetic and demographic management of the collection.
  13. Represents the institution in animal-related matters in public and in media situations as needed.
  14. Directs and coordinates short & long-range planning and development of the collection for the Animal Care Department. 
  15. Interfaces with and functions as a team member with all other Departments to ensure coordination, cooperation and synergies. 
  16. Provides expertise and input to the Executive team on animal related issues on a regular and ongoing basis through oral and written reports. 
  17. Monitors, evaluates, and directs actions in the design, maintenance, repair, and enhancement of animal quarters, buildings, exhibits, and surrounding grounds.
  18. Provides input, assistance, and oversees personnel matters within the Department. Ensures all departmental staff management is conducted in compliance with all legal / regulatory requirements and ZNE policies and procedures. 
  19. Plans, coordinates, and assists in a variety of procedures related to the proper function of the Department. 
  20. Directs and coordinates Curators, Director of Animal Resources, and Registrar in developing and effecting policies, programs, and procedures.
  21. Practices and qualifies with firearms in accordance with ZNE policies and procedures.
  22. Becomes trained as a team leader in the Dangerous Animal Recovery Team, and proficient in handling animal capture equipment and immobilization drugs. Participates in animal escape drills.
  23. Participates as a member and / or leader of ZNE’s Research Review Committee, and encourages scientific study to benefit development of sustainable animal collections, animal care and welfare, species and habitat conservation, conservation education and public engagement, while ensuring the highest standards of animal welfare.
  24. Develops proficiency with the Incident Command System, and ensures departmental readiness for emergency response.
  25. Supports and ensures progressive animal training and environmental enrichment for the animal collection.
  26. Ensures compliance with all Federal, State, and local laws and regulations.
  27. Ensures meaningful, scheduled and unscheduled staff interactions with guests that support ZNE’s strategic plan.
  28. Supports, practices and enforces ZNE’s sustainability policies and procedures.
  29. Performs related work as required.

Working Conditions

  • Frequent exposure and close contact with a variety of animals including mammals, birds, reptiles, amphibians, fish, and insects.
  • Frequently need to bend, stoop, kneel, reach, and lift.
  • Frequent requirements to move moderate to heavy objects.
  • Work in uneven terrain with exposure to varying weather conditions, dust, and allergens.
  • Move about on slippery surfaces.
  • Handle toxic and / or hazardous materials.
  • Work in confined or cramped spaces.
  • May work from an elevated position. Must be willing and able to take lead role in supervision during emergencies; and cope with high stress situations, e.g., the recapture of escaped animals or emergency assistance to guests as directed.

Minimum Job Requirements

  • Bachelor’s degree in zoology, biology or related field. Ten years progressive experience in an AZA accredited facility managing various animal taxa, six years of which must have been in progressive levels of supervisory positions.  
  • Possesses and displays professional expertise in animal management and conservation.
  • Possesses deep familiarity with related AZA programs and demonstrated experience in leading and working within them.
  • Possesses and conveys great enthusiasm for the organizational mission, strategic plan, and the work of the Animal Care Department.  
  • Possesses a strong knowledge of AZA accreditation standards and expectations.
  • TB tested negative before starting and tested yearly thereafter.  Acceptance of zoonotic disease prevention protocols as mandated by Zoo New England, including vaccinations for rabies & hepatitis, prophylactics, fecal screens, serum storage, etc.
  • Must have no criminal history or convictions, in relations to animal-related issues or child welfare.
  • Must possess a valid drivers' license and be able to lawfully drive in Massachusetts.
  • Must have demonstrated skills in all aspects of captive animal management, budget management, and exhibit design.
  • Commitment to excellence, continuous improvement, creativity, innovation, and teamwork.
  • Must have strong leadership, organizational and communication skills and be willing and able to participate effectively in a team management approach.
  • Must possess or be eligible to obtain a Massachusetts Firearms Identification card or License to carry firearms by the end of the six month introductory period, in order to be an active participant in ZNE’s Dangerous Animal Recovery Team.

Preferred Job Requirements

  • Bi-lingual with Spanish language
  • Strong herp/bird experience
  • Advanced degree(s) in related field
  • Experience with conceiving, leading, and participating in species conservation projects and conservation research.
  • Experience with design and implementation of research using scientific method.
  • Experience as an AZA inspector.
How to Apply

How to Apply

Download a pdf application here, and send application, cover letter and resume in one of three ways:

  • Email as an MS Word or PDF attachment to jobs@zoonewengland.com. To facilitate the appropriate screening of your resume, please be sure to include the title of the job you’re applying for in the subject line of your e-mail.
  • Fax to:
    617-445-1671
  • Mail to:
    Department of Human Resources
    Zoo New England
    One Franklin Park Road
    Boston, MA 02121

 

All applications, resumes and materials submitted become the property of Zoo New England. Only candidates of interest will be contacted for an interview.

Due to the volume of resumes and applications received, no phone calls please.

Zoo New England is an Equal Opportunity Employer by choice.