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Current Job Opportunities

Education Program Coordinator/Full-Time, Benefits

Location

Franklin Park Zoo

Department

Education

Reports To

Director of Education & Volunteer Programs 

Essential Job Functions

The Education Program Coordinator (EPC) will design and conduct education programs for students and other groups at the Zoos and in the community. The EPC will also assume primary responsibility for the development and administration of homeschool programming and school partnerships, including the Boston Summer Learning Project. These responsibilities will include teaching, updating the curriculum in response to student and teacher feedback, meeting with schools to develop on-going projects and extended series programming, working with summer school teachers, and developing teacher resources. The EPC will be expected to conduct, on average, 1 overnight program per month. Specific responsibilities include:

Duties & Responsibilities

  1. Developing and evaluating education programs according to the following criteria: educational value, cost-effectiveness, community needs
  2. Conducting day and nighttime education programs at the Zoos, local schools, and community centers
  3. Conducting regular school-based and summer programs in and around Boston
  4. Assisting with grant support for school programs
  5. Maintaining existing school partnerships and identifying new school partnerships within Greater Boston
  6. Building relationships with school districts, scouts, Zoo members, and other area cultural institutions
  7. Regularly scheduled hours will be 9:00 a.m. to 5:00 p.m., Tuesday through Saturday. However, work on evenings and weekends will be required. Work will be based out of Franklin Park Zoo, but the Education Program Coordinator will travel to Stone Zoo for monthly meetings and whenever necessary.
  8. All other duties assigned

Minimum Job Requirements

  • Bachelor’s degree in environmental education or a related field
  • Previous experience as an informal science educator;
  • Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher
  • Excellent communication skills (verbal and in writing)
  • Outstanding customer service skills; able to represent Zoo New England at all levels with professionalism and pride
  • Ability to address student groups of all ages and aptitudes
  • Previous experience as a formal school educator
  • Team player; ability to work well with Zoo New England staff, project partners, and program participants
  • Knowledge of current teaching trends in the environmental education field
  • Experience with curriculum development, program implementation, and evaluation
  • Ability to multi-task as part of a fast-paced team
  • Appreciation of ZNE’s mission and goals
  • Valid driver’s license and a driver in good standing; regular use of personal vehicle for travel to off-site programs
  • Ability to lift 50 pounds and walk over uneven terrain and in all weather
  • Certification in CPR/AED and First Aid, proof of negative TB, function as institutional first responder

Preferred Job Requirements

  • Master’s degree in environmental education or a related field
  • Bi-lingual
  • Familiarization with National, State, and City education standards
  • Previous paid experience in a formal science education setting
  • Previous experience handling and presenting live animals
  • Previous paid experience working with inner city youth
How to Apply

Education Specialist/Full-Time, Benefits

Location

Franklin Park Zoo

Department

Education

Reports To

Director of Education and Volunteer Programs

Essential Job Functions

The Education Specialist (ES) will design and conduct education programs for members, students, and other special-interest groups at the Zoos and in the community.  The ES will prepare the schedule of Wild Adventure programming for members, ages toddler through adult. The ES will also play an important role in the administration of family and early childhood programming including teaching and updating the content in response to participant feedback. The ES will also be responsible for the Zoo’s Nature Play site, including the development of curriculum and the creation of new nature play activities. The ES will participate in overnight programming at both Zoos. The ES will be expected to conduct, on average, one overnight program per month. Specific responsibilities include:

Duties & Responsibilities

  • Developing and evaluating education programs according to the following criteria: educational value, cost-effectiveness, community needs
  • Conducting day and nighttime education programs at the Zoos, local schools, and community centers
  • Developing and conducting programs for registered participants and casual visitors
  • Development of materials and activities for use on grounds by visitors and school groups
  • Development and implementation of early childhood programming and on-site activity station
  • Work with Education Administrative Specialist to develop and implement marketing materials and plan for Wild Adventure and other programs
  • Building relationships with school districts, scouts, Zoo members, and other area cultural institutions
  • Certification in CPR/AED and First Aid, proof of negative TB, function as institutional first responder
  • Regularly scheduled hours will be 9:00 a.m. to 5:00 p.m., Tuesday through Saturday. However, work outside of regularly scheduled hours will be required.  Work will be based out of Franklin Park Zoo, but the Education Specialist will travel to Stone Zoo for monthly meetings and whenever necessary. 
  • All other duties assigned

Minimum Job Requirements

  • Bachelor’s degree in environmental education or a related field
  • Minimum 2 years experience as an informal science/environmental educator
  • Previous experience working with young children, ages 18 months – 5 years
  • Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher
  • Excellent communication skills (verbal and in writing)
  • Outstanding customer service skills; able to represent Zoo New England at all levels with professionalism and pride
  • Ability to address student groups of all ages and aptitudes
  • Flexible team player; ability to work well with Zoo New England staff, project partners, and program participants
  • Knowledge of current teaching trends in the environmental education field
  • Experience with curriculum development, program implementation, and evaluation
  • Ability to multi-task as part of a fast-paced team
  • Appreciation of ZNE’s mission and goals
  • Valid driver’s license and a driver in good standing; regular use of personal vehicle for travel to off-site programs
  • Able to lift 50 pounds and walk over uneven terrain and in all weather
  • Current First Responder & or CPR/AED certification

Preferred Job Requirements 

  • Bi-lingual 
  • Familiarization with National, State, and City education standards
  • Previous experience in a formal science education setting
  • Previous experience handling and presenting live animals
  • Previous experience working with inner city youth  
How to Apply

Group Sales Coordinator/Full-Time, Benefits

Department

Membership & Guest Experience

Location

Franklin Park Zoo

Reports to

Director, Membership & Guest Experience

Essential Job Functions

This is an exciting opportunity for a self-motivated, energetic and enthusiastic individual to play a key role in the development and growth of the group sales program at Zoo New England. The Group Sales Coordinator will be the primary contact for hotels, group leaders, corporate, concierges and university/colleges. This individual will play a key role in the development of annual group sales plans, strategies and annual goals. This individual will also create and implement sales action plans for hotel ticket sales, universities/colleges and corporate.

The Group Sales Coordinator will work closely with the Director of Membership & Guest Experience to successfully market group sales and meet departmental goals.

Duties & Responsibilities

  • Play a key role in the development and growth of the group sales program at Zoo New England
  • Serve as the primary contact for hotels, group leaders, corporate, concierges and university/colleges
  • Play a key role in the development of annual group sales plans, strategies and annual goals
  • Create and implement sales action plans for hotel ticket sales, universities/colleges and corporate guests
  • Work closely with marketing department staff to develop sales collateral and ensure coordinated promotion
  • Identify and proactively work to develop relationships with potential marketing partners
  • Assist the Membership & Guest Experience department
  • May represent Zoo New England at local tradeshows and participate in civic and professional organizations to promote the visibility of the Zoos
  • Other duties as assigned

Minimum Job Requirements

  • Bachelor’s degree with 2-4+ years sales and customer service experience
  • Experience with effective sales techniques
  • Excellent written and verbal skills, as well as interpersonal skills working with the public, vendors and partners
  • Extreme attention to detail and the ability to meet deadlines in a fast-paced environment
  • Ability to multi-task
  • Must be highly organized and self motivated
  • Project management experience
  • Proficiency with Microsoft Office products

Preferred Job Requirements

  • Experience in the travel, tourism and hospitality industry is preferred

Hours

The Group Sales Coordinator’s scheduled hours will be Monday through Friday, 9:00 a.m. to 5:00 p.m. Due to the nature of the position, there will times when the Group Sales Coordinator will be required to work early mornings, evenings and weekends.

Salary

Please submit your requirements.

How to Apply

Landscaper/Full-Time, Benefits

Location

Franklin Park Zoo and Stone Zoo

Department

Horticulture                       

Reports To

Curator, Horticulture    

Pay Rate

$10/hour   

Essential Job Functions

Supervises seasonal employees, volunteers, community service workers and apprentice horticulturists on an as assigned basis.

Duties & Responsibilities

  • Participates in the installation and maintenance of the landscapes at both the Franklin Park and Stone Zoos.
  • Participates in all aspects of landscape construction and exhibit construction as pertains to the landscape.
  • Plants trees, shrubs, plants, flowers, bulbs, seed and sod, as directed.
  • Prepares planting areas, installs walls, fences, pathways, irrigation systems and water features, as directed.
  • Waters trees, shrubs, plants and flowers utilizing irrigation systems, sprinklers, hoses, or by hand.
  • Performs all aspects of plant maintenance including:  weeding, dead-heading, pruning, fertilizing, transplanting, dividing, propagation, mulching and winterizing.
  • Performs all aspects of grounds maintenance including: raking, sweeping, blowing, trash collection, snow removal, sanding and salting, mowing, edging and grading.
  • Operates machinery including:  mowers, hedgers, weed-whackers, chainsaws, snow throwers, roto-tillers, skid-steer loaders, backhoe-loaders, tractors and sod cutters.
  • Assists in the collection and transport of purchased or donated trees, plants and flowers.
  • Assists in the supervision of Community Service groups, Seasonal employees, Volunteers and Interns.
  • Monitors Zoo grounds to make sure they are safe, clean, attractive and comfortable for Zoo guests and staff.
  • Purchases parts and materials, as directed.
  • Interacts with and answers questions of Zoo guests by providing information about the Zoo and acts as a Good-Will Ambassador for the Zoo.
  • Operates two-way radio responsibly and professionally.
  • Attends training and education programs and seminars.
  • Works outside in all weather.
  • Performs related or non-related work as assigned to assure the proper operation of the Zoo.

Minimum Job Requirements

  • Some basic knowledge of landscaping and horticultural principles and practices.
  • Ability to provide quality customer service to both internal and external customers.
  • Ability to follow oral and written instructions.
  • Ability to work under conditions including adverse weather and heights.
  • Ability to operate machinery.
  • Must be able to lift at least 50 pounds.
  • Must have a negative result on a TB test.
  • Must have the ability and willingness to work independently and as a team member.
  • Must have a valid driver’s license and a good driving record.
  • Must be able and willing to work weekends, holidays and overtime, as needed.
  • Must have a good work history.
  • Ability to perform heavy manual labor.
How to Apply

Major Gifts Officer/Full-Time, Benefits

Location

Franklin Park Zoo

Department

Development

Reports To

Vice President of Development

Reporting to the Vice President of Development for Strategic Development, this position is responsible for the identification, cultivation, and solicitation of gifts in support of annual operations, special projects, and capital projects. This position’s immediate charge will be to grow the overall donor pipeline with a focus upon the $1,000 to $50,000 range. At an exciting time of growth for the Zoos, this person will engage prospective donors in creative ways while serving as a positive ambassador for Zoo New England.

Essential Job Functions

  • Manage a portfolio of approximately 200 donors, prospects and corporate clients
  • Identify, evaluate, cultivate, solicit individuals capable of contributing gifts of at least $1,000 annually
  • Identify, evaluate, cultivate, solicit individuals capable of making capital gifts at in a similar range
  • Solicit corporate sponsorships across all funding areas
  • Some evening and weekend work required to cultivate and manage prospects and donors

Duties & Responsibilities

  • Rapidly become familiar and conversant regarding our Zoos, programs, policies and our value proposition
  • Prepare meaningful and effective funding proposals, reports and customized collateral for individual donors, prospects and corporate clients
  • Schedule, manage and attend regular donor meetings
  • Attend committee meetings as required and represent the Zoos at networking events
  • Provide executive-level briefing materials in advance of meetings for Vice President of Development and leadership staff
  • Develop strategies for the cultivation and stewardship of major donors and prospects
  • Create strategic events to attract prospective donors and engage them with Zoo New England
  • Identify donors for planned giving cultivation
  • Work with donors, friends and volunteers of Zoo New England to identify, cultivate and solicit prospects
  • Manage all information relating to current major donors and prospects in Raiser’s Edge, in a manner that emphasizes the highest standards of accuracy, timeliness, thoroughness, and confidentiality
  • Develop annual and monthly plans for donor portfolio; monitor productivity and modify as necessary
  • Solicit gifts from major donors and prospects, both independently and working collaboratively with other solicitors

Minimum Job Requirements

  • Bachelor's degree required, master’s degree preferred.
  • Minimum of 3-5 years demonstrated successful experience in major-gifts fundraising with a focus on prospect identification, relationship building, and solicitation.
  • Proficiency with Raiser’s Edge, MS Office Suite; Word, Excel, Outlook required
  • Knowledge of moves management
  • Experience working with volunteers and program staff or equivalent
  • Superior written and oral communication skills
  • Excellent research skills
  • Outstanding interpersonal skills
  • Ability to manage complex issues creatively and effectively
  • Ability to work collaboratively and successfully as a member of a team
  • Perform other related duties and tasks as assigned

Preferred Job Requirements

  • Philosophical commitment to Zoo New England’s mission
  • Strong initiative and self-motivation; ability to make independent decisions
  • Knowledge of, and experience with, planned giving vehicles is highly desirable
  • Knowledge of wildlife, environmental and conservation issues highly desirable.       
How to Apply

Membership & Guest Experience Associate/FPZ & SZ/Seasonal

Location

Franklin Park / Stone Zoo

Department(s)

Guest Experience                                    

Reports To

Guest Experience Supervisor

Employment Status

Seasonal Full-time/Part-Time      

Employment Classification

Non-Exempt

Essential Job Functions

As a Guest Experience Associate, you will be responsible for additional programming and revenue facilitated by the Admissions & Membership area of the Guest Experience Department. Zoo New England takes pride in our workplace environment as well as our family friendly atmosphere. Therefore, our Guest Experience Associates are expected to bring their friendly personality to work while providing exceptional customer service to Zoo guests.

Guest Experience Associates will conduct themselves in a professional manner while communicating and providing service to our guests, team members and visitors. The goal is to ensure that our work environment is safe and inviting. The ability to handle and monitor cash/credit sales for the purpose of receiving fees and tracking revenue is essential. 

Responsibilities include:

  • Greeting Zoo guests with a smile and welcoming attitude.
  • Accurately tracking attendance and sales of Zoo guests through our admissions gate.
  • Proactively selling ZNE membership packages, operating a variety of family friendly and fun amusement rides in accordance with MA state safety laws & procedures; some of which may require a valid driver’s license.
  • Must be able to work outdoors and in inclement weather elements common to winter, spring, summer and fall.
  • Working hours: Guest Experience Associates will be required to work some weekends and holidays as well as evening hours based on sponsored Zoo events.

 Duties & Responsibilities

  • Answer guest questions in a polite and friendly manner.
  • Follow safety procedures outline by Zoo New England.
  • Provide the highest level of customer service to Zoo guests.
  • Operate a variety of amusement rides in a safe manner.
  • Be knowledgeable of basic zoo operations, including safety procedures & animal collections.
  • Inspect rides before operating to ensure that they are clean and functioning properly.
  • Accurately process and track Zoo guests at entrance.
  • Proactively sell ZNE membership packages.
  • Accurately track fees collected from assigned revenue areas by correctly following departmental protocol.
  • Follow ZNE’s cash handling policies.
  • Be knowledgeable about ZNE’s membership program.
  • Attend departmental meetings to receive updates about the Zoos, our collection, coming attractions and programs.
  • Relieve other co-workers for lunch breaks as needed.
  • Flexibility with work hours based on Zoo activity levels.
  • Must report to work on time, in proper uniform, and with a positive attitude.

Minimum Job Requirements

  • Must enjoy working in a fun workplace environment that is family friendly.
  • Available to work based on seasonal fluctuations and Zoo activity levels.
  • Ability to work some weekends and holidays.
  • Ability to work outdoors and in inclement weather elements common to winter, spring, summer and fall.
  • Knowledge of and commitment to quality customer service standards.
  • Warm and friendly personality.
  • Fluency in the English Language.
  • Ability to work independently and cooperatively in a variety of situations while dealing with the public.

Preferred Job Requirements

  • High School diploma or equivalent.
  • Second language is a plus.
  • At least 2 years of cash handling experience with credit card processing.
  • Per MA state law, must be at least 18 years of age to operate amusement rides.
  • Ability to work in a diverse work environment and with a diverse guest population.
  • Excellent attendance record.
  • Valid driver’s license.
  • 1 year of Hospitality or Retail experience.
  • Previous work experience in guest experience environment.
How to Apply

How to Apply

Download a pdf application here, and send application, cover letter and resume in one of three ways:

  • Email as an MS Word or PDF attachment to jobs@zoonewengland.com. To facilitate the appropriate screening of your resume, please be sure to include the title of the job you’re applying for in the subject line of your e-mail.
  • Fax to:
    617-445-1671
  • Mail to:
    Department of Human Resources
    Zoo New England
    One Franklin Park Road
    Boston, MA 02121

 

All applications, resumes and materials submitted become the property of Zoo New England. Only candidates of interest will be contacted for an interview.

Due to the volume of resumes and applications received, no phone calls please.

Zoo New England is an Equal Opportunity Employer by choice.