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Job Opportunities

Associate Veterinarian/Full-time, Benefits

Applications due by March 5

Zoo New England is seeking applicants for the position of associate veterinarian.  This position will join the department of Animal Health and Conservation Medicine.  The associate veterinarian reports directly to the department director, an ACZM-boarded veterinarian, and will work collaboratively with the director and an additional full-time associate veterinarian to manage clinical responsibility for a diverse collection of approximately 1,000 animals (not including colony animals) representing 270 different species.  Zoo New England operates two separate AZA-accredited zoos, the Franklin Park Zoo, in Boston MA, and the Stone Zoo, in Stoneham, MA (15 miles apart).  ZNE also provides veterinary care to a small native wildlife collection at a nearby natural history museum.  Base of operations for the veterinary team is at the Franklin Park Zoo. 

The veterinary department has been recently renamed as the department of Animal Health and Conservation Medicine, in recognition of numerous programs developed within the department dealing with conservation, biodiversity, and zoological medicine research investigating issues pertinent to both animal and human health.  These initiatives bring together collaborative partnerships with many of Boston’s world-famous institutes of health and science and opportunities abound for further work.  The associate veterinarian will have a significant role in helping to design and implement these programs. 

Zoo New England is at an exciting time of growth, with several capital improvements underway including a progressive new children’s zoo that opened recently at Franklin Park Zoo and new construction ongoing presently at Stone Zoo.  We also have a newly updated institutional strategic plan that prioritizes conservation and research, roles that are central to our department of Animal Health and Conservation Medicine.

The successful candidate will have good communication skills, work well in a group, and provide positive leadership to the clinical team. 

Essential Job Responsibilities:

  • Primary clinical veterinarian providing medical and surgical care of all animals at ZNE
  • Coordinates with other zoo staff in activities required for animal health maintenance
  • Contribute to planning and maintenance of a preventive health program up to AZA and AAZV standards
  • Able to coordinate and participate in all aspects of veterinary care for the animal collection

Preferred Qualifications:

  • Board certification with the American College of Zoological Medicine
  • 5 years or more of full-time clinical zoo practice
  • Working knowledge of all aspects of animal health care of exotic and zoo animals
  • Willingness to engage in scientific research and produce regular publications in scholarly journals
  • Willingness to engage in the professional zoo medicine community

Minimum Qualifications:

  • License to practice veterinary medicine in US and the Commonwealth of MA, or ability to obtain within 6 months
  • Eligibility for ACZM board certification and ability to become certified within a reasonable period
  • At least 3 years of clinical experience with zoo animals, such as in an ACZM compliant residency program or equivalent experience
  • Ability to work weekends, holidays, and overtime when needed
  • Must be able to work outside in inclement weather conditions to provide veterinary care
  • Able to perform at a competent level under high stress conditions
  • Willingness to work in direct contact with dangerous animals and potentially zoonotic diseases, as well as toxic and hazardous conditions
  • Understand zoonotic disease risks and practice safe handling / procedures when working with ZNE’s animal collection
  • Working knowledge of all applicable wildlife regulations and laws
  • Knowledge of applicable AZA and USDA guidelines and regulations
  • Accredited by the USDA for health certificates and cervid cervical TB testing, or ability to obtain within 6 months of hire
  • Must have rabies immunization and allow for rabies titers and TB testing according to ZNE policy
  • Must abide by all written ZNE policies and procedures
  • Class III drivers license
  • Class A firearms license, or ability to obtain within 6 months of hire
  • Ability to pass CORI screens and random drug testing
How to Apply

Camp Counselor & Summer Interpreter/SZ/Temporary/Full-Time

Location

Stone Zoo

Department

Education

Reports To

Education Program Coordinator

Essential Job Functions

The role of the Camp Counselor is to assist the Camp Director in all camp activities, crafts, games, animal encounters, tours through the zoo, before and after care and all other aspects of camp. This position is for someone who is hardworking, enthusiastic, creative, and eager to learn. Throughout the summer counselors will be working with children and animals so the applicant must feel comfortable in this setting.

Duties & Responsibilities

  • Assist in conducting summer camp for ages 3-13
  • Assist in before and after care for campers
  • Help in preparing and creating activities and crafts before and during camp
  • Learn about the animal collection at Stone Zoo to be able to better teach campers and guests
  • Assist in interpretation at animals exhibits to teach guests about our animals
  • Help with cleaning and feeding of our program animals when necessary
  • Learn how to handle some of our program animals and be able to use them for encounters for camp and/or visitors
  • Work closely with Education volunteers and interns
  • Assume other duties as assigned by the Camp Director

Minimum Job Requirements

  • Must be 18 years or older
  • Available to work 40 hours per week (8 hours/day)
  • Previous experience working with children
  • Ability to work with children of all ages
  • Willingness to learn how to handle Stone Zoo program animals
  • A background in environmental studies or a related field
  • Outstanding customer service skills, both internal and external
  • Ability to provide excellent customer service to ZNE customers, clients, and employees
  • Ability to work independently as well as in a team
  • A strong desire to deliver ZNE’s messages, mission, and goals to our visitors
  • Reliable transportation to and from work
  • Willingness to spend long periods of time outdoors
  • Ability to lift 50 pounds and walk over uneven terrain

Preferred Job Requirements

  • Previous camp experience as a counselor
  • Previous experience working with multiple age groups
  • Previous experience with kids in an educational setting
  • Previous experience in the animal field
  • Bilingual

Hours, Location, and Term of Appointment

8:30 a.m. to 5:00 p.m. or 7:30 a.m. – 4:00 p.m., 5 days/week, Monday – Friday.

Term

Maximum of 14.5 weeks, late May – early September

How to Apply

Camp Counselor/FPZ/Temporary/Full-time

Location

Franklin Park Zoo

Department

Education

Reports To

Education Program Coordinator

Essential Job Functions

The role of the Camp Counselor is to assist the Education Program Coordinator in all camp activities, crafts, games, animal encounters, tours through the zoo, before and after care and all other aspects of camp. This position is for someone who is hardworking, enthusiastic, creative, and eager to learn. Must be comfortable engaging children with educational activities and games.

Duties & Responsibilities

  • Assist in conducting summer camp for ages 6-13.
  • Assist in before and after care for campers.
  • Help in preparing and creating activities and crafts before and during camp.
  • Learn about the animal collection at Franklin Park Zoo to be able to better teach campers.
  • Learn how to handle some of our program animals and be able to use them for encounters for camp.
  • Assume other duties as assigned by the Education Program Coordinator.

Minimum Job Requirements

  • Must be at least 18 years of age or older.
  • Available to work a minimum of 40 hours per week Monday-Friday.
  • Previous experience working with children.
  • Ability to work with children of all ages.
  • Willingness to learn how to handle Franklin Park Zoo program animals.
  • Outstanding customer service skills, both internal and external.
  • Ability to provide excellent customer service to ZNE customers, clients, and employees.
  • Ability to work independently as well as in a team.
  • A strong desire to deliver ZNE’s messages, mission, and goals to our visitors.
  • Reliable transportation to and from work.
  • Willingness to spend long periods of time outdoors.
  • Ability to lift 50 pounds and walk over uneven terrain.

Preferred Job Requirements

  • Previous camp experience as a counselor
  • Previous experience working with multiple age groups
  • Previous experience with kids in an educational setting
  • Previous experience working with teens in a professional setting
  • Previous experience in an animal field
  • Current CPR / First Aid certification
  • A background in environmental studies or a related field
  • Bilingual

Hours, Location, and Term of Appointment

Hours:  Camp runs from 9:00 am – 3:00 pm with before and after care from 7:30 am - 5:30 pm, 5 days/week, Monday – Friday.  Counselors will be expected to work either the 7:30 am – 4:00 pm shift or the 9:00 am – 5:30 pm shift for a minimum of 40 hours per week.  Final schedule will be set prior to start date.

Term: 

Mid-June – late August

How to Apply

 

Development Assistant/Full-Time, Benefits

Location

Franklin Park Zoo        

Department

Development                                                

Reports To

V.P. of Development, Leadership Giving and Operations

Essential Job Functions

The Development Assistant helps to build private support for Zoo New England by providing administrative support to the development department including, but not limited to, gift processing, record keeping, mailing coordination, and event support.

Duties & Responsibilities

  • Process charitable gifts (including copying, filing, and entering into Raiser’s Edge)
  • Produce timely acknowledgment letters and coordinate mailings
  • Maintain all development filing systems
  • Prepare weekly check deposits
  • Update credit card log on a regular basis
  • Provide assistance to accounting department with requests for gift documentation or reports
  • Maintain and update donor and prospect database in Raiser’s Edge
  • Coordinate logistics for committee meetings and compose minutes
  • Assist in the planning and implementation of development events
  • Attend development events and relevant committee meetings, including some evenings and weekends
  • Work closely with development team, and particularly with Manager of Annual Giving & Development Operations
  • Support priorities set by the Vice President of Development
  • Other duties as required

Minimum Job Requirements

  • Minimum of two years of experience in an administrative position
  • Associate’s or Bachelor’s degree
  • Strong written and verbal communication skills, and strong interpersonal skills
  • Ability to maintain confidentiality regarding donor information
  • Strong attention to detail; ability to be a self-starter and to multi-task
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Raiser’s Edge data entry

Preferred Job Requirements

  • Familiarity with Raiser’s Edge software functionality and data management protocols
  • Experience in fundraising environments, particularly those supporting membership and/or cultural institutions
  • Strong commitment to the mission of Zoo New England
  • Positive attitude and a sense of humor
How to Apply

Education Program Coordinator/Full-Time, Benefits

Location

Stone Zoo

Department

Education

Reports To

Education Program Manager

Essential Job Functions

The Education Program Coordinator (EPC) will assume primary responsibility for the development and administration of summer camp and after-school programming at Stone Zoo. Summer Camp responsibilities will include updating the curriculum in response to camper/counselor feedback, teaching, supervising summer camp staff, and coordinating behind-the-scenes tours, keeper talks, and live animal presentations. After-school responsibilities will include working with local schools to create and conduct age-appropriate school-based programming an average of 3 days per week. Several days a week, the EPC will be responsible for the care, enrichment and training of a small collection of program animals. The EPC will also be responsible for assisting in training and oversight of education volunteers at Stone Zoo (SZ) and work with the Franklin Park Zoo Education staff to coordinate education volunteer activities within Zoo New England (ZNE). As a member of the ZNE Education staff, the EPC will be required to conduct on-site and outreach education programs as needed.  In addition, the EPC will be a key participant in zoo-wide special events. The EPC will participate in overnight programming at both Zoos as needed. Specific responsibilities include:

Duties & Responsibilities

  • Develop, conduct, and evaluate day and evening education programs and after-school education programs at the Zoos, local schools, and community centers in and around Greater Boston.
  • Assist with administrative duties related to summer camp and act as camp director during the summer, including developing and delivering curriculum.
  • Assist with the supervision of summer camp staff, including hiring, training, and evaluation.
  • Train and assist with the supervision of education volunteers, interns, and summer interpreters.
  • Care for the program animal collection at SZ, several days per week.
  • Build relationships with school districts, scouts, Zoo members, and other area cultural institutions.
  • Function as institutional first responder.
  • Regularly scheduled hours will be 9:00 a.m. to 5:00 p.m., Sunday through Thursday, shifting to Monday through Friday in the summer.  However, work on evenings and weekends will be required.  Work will be based out of Stone Zoo, but the Education Program Coordinator will travel to Franklin Park Zoo for monthly meetings and whenever necessary.
  • All other duties assigned.

Minimum Job Requirements

  • Bachelor’s degree in environmental education or a related field, or equivalent experience.
  • Minimum 2 – 3 years’ experience as an informal science/environmental educator with knowledge of current teaching trends.
  • Experience working with volunteers and/or docents.
  • Previous summer camp experience.
  • Previous experience caring for live animals.
  • Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher.
  • Excellent communication skills (verbal and in writing).
  • Outstanding customer service skills; able to represent Zoo New England at all levels with professionalism and pride.
  • Ability to address student groups of all ages and aptitudes.
  • Flexible team player; ability to work well with Zoo New England staff, project partners, and program participants.
  • Experience with curriculum development, program implementation, and evaluation.
  • Ability to multi-task as part of a fast-paced team.
  • Valid driver’s license and a driver in good standing; occasional use of personal vehicle for travel to off-site programs may be required.
  • Strong commitment to the mission of Zoo New England.
  • Able to lift 50 pounds and walk over uneven terrain and in all weather.
  • Proof of negative TB test.

Preferred Job Requirements

  • Master’s degree in environmental education or a related field
  • Bilingual 
  • Familiarization with National, State, and City education standards
  • Previous experience in a formal science education setting
  • Previous experience handling and presenting live animals
  • Previous experience working with inner city youth  
  • Certification in CPR/AED and First Aid

Director of Facilities Operations/ Full-Time, Benefits

Location:

Franklin Park & Stone Zoo

Department: 

Facilities Department

Reports To:

EVP / Chief Operating Officer

Essential Job Functions:

This position is responsible for the leadership and management oversight of the Facilities, Custodial, and Security Departments of Zoo New England. This position is also responsible to provide support to the Executive Vice-President / Chief Operating Officer in the development, planning, and implementation of a capital / deferred maintenance program, including exhibits, building asset management, and capital equipment acquisition. Duties include the supervision, development, implementation and ongoing management of the Facilities, Custodial, and Security Departments, including budget and staffing / scheduling requirements. This position is expected to share on-call duties and be willing to work weekends and some holidays. The Director of Facilities participates collaboratively with other functional departments for the attainment of Zoo New England’s mission.       

Duties & Responsibilities:

  • Supervises / manages human and financial resources, associated with the operation of the Facilities, Custodial, and Security Departments, and coordinates activities with all related functional areas.
  • Oversees and directly participates in all aspects of the Operations Division, including, but not limited to:
    • Implementing and monitoring a preventive maintenance program;
    • Development and oversight of departmental budget
    • With the EVP / COO, develops and implements capital / deferred maintenance plan / budget
    • Analyzing and timely reporting and interpretation of appropriate financial information;
    • Preparing and maintaining thorough records;
    • Facilitating internal and external staff development;
    • Communicating with regulatory authorities to ensure compliance with all applicable regulations and legislative requirements.
  • Develops and oversees near / long term plans supporting Facilities Operations within overall Operations Divisional planning. 
  • Ensure compliance with city, state and federal regulations, including licensing and inspection requirements, governing building operations, construction, and modification.
  • Ensure that facility staff are properly trained and that appropriate testing and procedures are in place to maximize the organization’s effective response to emergency situations.
  • With the EVP / COO, responsible for developing design, retaining professional services, and construction of exhibit and other capital asset development.  
  • Establishes and implements departmental and staff performance goals that support the organization’s mission.
  • This position is expected to share on-call duties and be willing to work weekends and some holidays.
  • Participates, and instructs other departmental staff, in Dangerous Animal Response Protocols and procedures.
  • Time Allocation
    • 10% time allocated to invoices/budgets
    • 20% of time PM and Work Order Management
    • 20% of time Department Meeting/Personnel
    • 50% of time on site scoping work, checking on work, meeting with internal clients, meeting with outside vendors.
  • Manages the day to day activity of the Facilities Department and the coordination of activity with other functional areas.
    • 7 FTEs (full-time employees) at Franklin Park Zoo (FPZ)
    • 2 FTEs at Stone Zoo (SZ)
  • High level oversight of the activity within the Custodial Department, take action when needed.
    • 7 FTEs at FPZ
    • 2 FTEs at SZ
  • High Level oversight of the activity within Security Department
    • 6 FTEs at FPZ
    • 4FTEs at SZ
  • Responsible for the maintenance of a fleet of 18 vehicles.
    • Experience in Fleetio System is helpful.
  • Ability to multi-task several items within different departments and different sites. 
  • Operational oversight of the 4 major zoo events held during the summer
    • Uncorked
    • A Wild Affair
    • Brew @ The Zoo
    • Ales and Tails
  • Other related duties as required or assigned. 

Minimum Job Requirements:

  • Proficient in Microsoft Excel and Word
  • High school diploma, preferably from a technical / vocational curriculum.
  • Minimum of 3 years of progressive experience in facilities, construction, or Zoo Operations.
  • Working knowledge of electrical, mechanical, HVAC and safety-related systems and components.
  • Possess strong leadership skills and a proven ability to develop, maintain and build staff talent and cross organizational relationships.
  • Familiarity working within building management systems, such as Building Engines and Fleetio
  • Ability to solve problems efficiently and effectively under pressure. Detail and deadline oriented.
  • Ability to supervise and work with a diverse population, internally and externally.
  • Must be able to provide clear direction, communication and sound judgment in emergency situations.
  • Must be able to function collegially in a team environment, apply sound management principles, tact reasoning, prioritization and time management.
  • Actively support Zoo New England’s mission and have the ability to effectively represent the institution to other constituencies. 
  • Valid Commonwealth of Massachusetts license.
  • Lives within 25 miles of Franklin Park Zoo

 Preferred Job Requirements:

  • Bachelor’s degree, preferably in Engineering.
  • Extensive and varied construction / facility related project experience. 
  • Extensive experience with development of zoological exhibit and related capital project management principals.
How to Apply

Human Resources Assistant/Full-Time, Benefits

Location

Franklin Park Zoo

Department

Human Resources

Reports To

Director, Human Resources

Essential Job Functions

Assists the Director of Human Resources in the administration of new hire orientations, benefits administration, personnel file maintenance and compliance, open enrollment, unemployment and worker’s compensation recordkeeping and transactions. Must have working knowledge of HRIS systems. Must have a strong working knowledge of Microsoft Office Suite for administrative processing, internal and external communications and reporting purposes. This position is responsible for providing HR services to the Franklin Park Zoo in Boston and the Stone Zoo in Stoneham, MA. Must be available to work Monday – Friday, 9:00am – 5:00pm. Must be flexible to accommodate activities that are outside of the regular 8 hour work day.

Duties & Responsibilities

Assist the Director of Human Resources as needed in the following areas: recruitment activities in order to complete job opening requests.  Recruitment activities will include but are not limited to internal postings; job fairs; community activities; mailings; Internet postings; job banks and newspaper postings. Communicate with ZNE partners to enhance the level of services offered and provided to ZNE employees. Resume screenings which will include but are not limited to maintaining an active resume database for each department, identifying non-qualified and qualified candidates.  Facilitate new hire orientation; provide staff with information on company policies and procedures, medical and non-medical benefits. Complete all necessary employment forms to ensure employees are entered on payroll in a timely manner.  Maintain and generate files and reports. Maintain employee files in compliance with state and federal laws. Monitor, order and maintain all HR forms to ensure availability for both the HR Department and ZNE Staff. Attend monthly All Staff Meetings at both Zoos. Must have the ability to provide HR services to both Zoos.  Communicate in a professional manner with ZNE Staff and benefits providers.

Minimum Job Requirements

  • Three years of related experience in Human Resources.
  • Working knowledge of Benefits Administration.
  • Certified or engaged in Human Resources studies in an accredited certificate program.
  • Working knowledge of HRIS systems.
  • Ability to work in a diverse work environment.
  • Computer experience is required with proficiency in Microsoft Office Suite.
  • Valid driver’s license and good driving record.

Preferred Job Requirements

  • College degree in Human Resources.
  • Five years of working experience in Human Resources.
  • Experience in a non-profit environment.
  • Ability to speak a second language is a plus.
  • Proficiency in Microsoft Office Suite.
How to Apply

Landscaper/Full-Time, Benefits

Location

Franklin Park Zoo and Stone Zoo

Department

Horticulture                       

Reports To

Curator, Horticulture    

Pay Rate

$10/hour   

Essential Job Functions

Supervises seasonal employees, volunteers, community service workers and apprentice horticulturists on an as assigned basis.

Duties & Responsibilities

  • Participates in the installation and maintenance of the landscapes at both the Franklin Park and Stone Zoos.
  • Participates in all aspects of landscape construction and exhibit construction as pertains to the landscape.
  • Plants trees, shrubs, plants, flowers, bulbs, seed and sod, as directed.
  • Prepares planting areas, installs walls, fences, pathways, irrigation systems and water features, as directed.
  • Waters trees, shrubs, plants and flowers utilizing irrigation systems, sprinklers, hoses, or by hand.
  • Performs all aspects of plant maintenance including:  weeding, dead-heading, pruning, fertilizing, transplanting, dividing, propagation, mulching and winterizing.
  • Performs all aspects of grounds maintenance including: raking, sweeping, blowing, trash collection, snow removal, sanding and salting, mowing, edging and grading.
  • Operates machinery including:  mowers, hedgers, weed-whackers, chainsaws, snow throwers, roto-tillers, skid-steer loaders, backhoe-loaders, tractors and sod cutters.
  • Assists in the collection and transport of purchased or donated trees, plants and flowers.
  • Assists in the supervision of Community Service groups, Seasonal employees, Volunteers and Interns.
  • Monitors Zoo grounds to make sure they are safe, clean, attractive and comfortable for Zoo guests and staff.
  • Purchases parts and materials, as directed.
  • Interacts with and answers questions of Zoo guests by providing information about the Zoo and acts as a Good-Will Ambassador for the Zoo.
  • Operates two-way radio responsibly and professionally.
  • Attends training and education programs and seminars.
  • Works outside in all weather.
  • Performs related or non-related work as assigned to assure the proper operation of the Zoo.

Minimum Job Requirements

  • Some basic knowledge of landscaping and horticultural principles and practices.
  • Ability to provide quality customer service to both internal and external customers.
  • Ability to follow oral and written instructions.
  • Ability to work under conditions including adverse weather and heights.
  • Ability to operate machinery.
  • Must be able to lift at least 50 pounds.
  • Must have a negative result on a TB test.
  • Must have the ability and willingness to work independently and as a team member.
  • Must have a valid driver’s license and a good driving record.
  • Must be able and willing to work weekends, holidays and overtime, as needed.
  • Must have a good work history.
  • Ability to perform heavy manual labor.
How to Apply

Lead Camp Counselor/FPZ/Temporary/Full-Time

Location

Franklin Park Zoo

Department

Education

Reports To

Education Program Coordinator

Essential Job Functions

The role of the Lead Camp Counselor is to help the Education Program Coordinator plan, prep, and execute all camp activities, crafts, games, animal encounters, tours through the Zoo, before and after care and all other aspects of camp. This role will be involved in running before and after care alongside co-counselors. This applicant must be willing to lead and work well with all other counselors, interns, and the Education Program Coordinator and other departments, including Animal Management and Admissions. 

Duties & Responsibilities

  • Assist in conducting summer camp for ages 6-13
  • Assist in before and after care for campers
  • Help in preparing and creating activities and crafts before and during camp
  • Learn about the animal collection at Franklin Park Zoo to be able to better teach campers
  • Learn how to handle some of our program animals and be able to use them for encounters for camp
  • Be able to take what they have learned about the Zoo, its animals, and interpretation to help teach the other counselors
  • Be able to fill in for the Education Program Coordinator when needed
  • Work closely with Education volunteers and interns
  • Assume other duties as assigned by the Education Program Coordinator

Minimum Job Requirements

  • Must be 18 years or older
  • Available to work 40 hours per week (8 hours/day)
  • Ability to address audiences of all ages
  • Outstanding customer service skills, both internal and external
  • Ability to provide excellent customer service to ZNE customers, clients, and employees
  • Excellent oral presentation skills
  • Ability to work independently as well as in a team
  • A strong desire to deliver ZNE’s messages, mission, and goals to our visitors
  • Reliable transportation to and from work
  • Willingness to spend long periods of time outdoors
  • Ability to lift 50 pounds and walk over uneven terrain
  • Previous experience working with children
  • Ability to work with children of all ages
  • Willingness to learn how to handle Franklin Park Zoo program animals

Preferred Job Requirements

  • Bachelor’s degree in environmental studies or a related field
  • Previous camp experience as a counselor
  • Previous experience working with multiple age groups
  • Previous experience with children in an educational setting
  • Previous experience working with teens in a professional setting
  • Previous experience in an animal field
  • Current CPR / First Aid certification
  • Experience in a leadership position
  • Bilingual

Hours, Location, and Term of Appointment

Hours: Camp runs from 9:00 am – 3:00 pm with before and after care from 7:30 am – 5:30 pm, 5 days/week, Monday – Friday.  The Lead Counselor will be expected to work a shift from 9:00 am – 5:30 pm, with additional hours in the morning or evening as needed for a minimum of 40 hours per week.  Final schedule will be set prior to start date.

Term

Mid-June – late August

How to Apply

Lead Camp Counselor/SZ/Temporary/Full-Time

Location: 

Stone Zoo

Department:

Education

Reports To:

Education Program Manager

Essential Job Functions

The role of the Lead Camp Counselor is to help the Camp Director plan, prep, and execute all camp activities, crafts, games, animal encounters, tours through the Zoo, before and after care and all other aspects of camp. This role will be involved in running before and after care alongside co-counselors. Lead and work well with all other counselors, interns, and the Director and other departments, including Animal Management and Admissions.

Duties & Responsibilities

  • Assist in conducting summer camp for ages 3-13.
  • Assist in before and after care for campers.
  • Help in preparing and creating activities and crafts before and during camp.
  • Learn about the animal collection at Stone Zoo to be able to share knowledge with campers.
  • Assist in interpretation at animal exhibits to teach guests about our animals when camp is not in session.
  • Help with cleaning and feeding of our program animals.
  • Learn how to handle some of our program animals and be able to perform encounters for camp and/or visitors.
  • Ability to interpret and share knowledge learned about the Zoo and its animals to other counselors.
  • Fill in for Director when needed.
  • Work closely with Education volunteers and interns
  • Assume other duties as assigned by the Education Program Manager

Minimum Job Requirements

  • Must be at least 18 years of age or older.
  • Available to work 40 hours per week (8 hours/day).
  • Ability to address audiences of all ages.
  • Ability to work with children of all ages
  • A background in environmental studies or a related field.
  • Outstanding customer service skills, both internal and external.
  • Ability to provide excellent customer service to ZNE customers, clients, and employees.
  • Excellent oral presentation skills.
  • Ability to work independently as well as in a team.
  • A strong desire to deliver ZNE’s messages, mission, and goals to our visitors.
  • Reliable transportation to and from work.
  • Willingness to spend long periods of time outdoors.
  • Ability to lift 50 pounds and walk over uneven terrain.
  • Previous experience working with children.
  • Willingness to learn how to handle Stone Zoo program animals.

Preferred Job Requirements

  • Previous camp experience as a counselor
  • Previous experience working with multiple age groups
  • Previous experience with children in an educational setting
  • Previous experience in the animal field
  • Experience in a leadership position
  • Bilingual

Hours and Term of Appointment

8:30am-5pm., 5 days/week, Monday – Friday.

Term:

Maximum of 14.5 weeks, late May – early September

How to Apply

Outreach Coordinator/Full-Time, Benefits

Department

Outreach

Location

Stone Zoo 

Reports To

EVP External Affairs     

Essential Job Functions

Report to the Vice President for Government Relations/Stone Zoo Site Director. Assist in drafting documents, correspondence, information packets and other written documents for government affairs / community outreach programs. Prepare reports and other materials for Board meetings and other special activities. Serve on zoo committees as assigned, and attend on-site and off-site meetings with individuals and groups from communities surrounding the zoos. Promote ZNE’s conservation mission at on-site and off-site community outreach programs / events. Work closely with Volunteer Director and Stone Zoo volunteers. May attend volunteer fairs and other recruitment opportunities.

Duties & Responsibilities

  • Help recruit, screen, select, orient, supervise, review, manage and recognize Stone Zoo volunteers.
  • Conduct training sessions and hold volunteer meetings periodically.
  • Perform exit interviews.
  • Coordinate Stone Zoo’s Community Pass Program.
  • Perform some administrative duties for Stone Zoo such as ordering and maintaining supplies, distributing mail, answering phones, assisting the public with questions, maintaining office equipment, performing reception activities and assisting Stone Zoo staff with administrative tasks.
  • Provide administrative support for Vice President of Outreach / Stone Zoo Site Director in all areas of Outreach.
  • Work at ZNE events.
  • Other duties as assigned.

Minimum Job Requirement:

  • Bachelor’s degree.
  • Previous experience in supervising other and / or administrative support.
  • Excellent communication (verbal/written) and organizational skills. Good phone skills.
  • Must be reliable and dependable.
  • Experience in coordinating groups and / or supervisory skills.
  • Self-motivated, must have ability to work independently and in a team environment.
  • Must be interested in working with volunteers and the public; be friendly, outgoing, creative, energetic and able to act as a role model for program participants.
  • Exceptional internal and external customer service. Must be able to work well with diverse audiences.
  • This position will require some evening and weekend work and the Outreach Coordinator must be able to adjust work schedules and priorities accordingly.
  • Will be required to work additional hours, holidays and special events as per business need.
  • Valid driver’s license and a good driving record.
  • This position will be located at Stone Zoo with occasional work at Franklin Park Zoo in Boston, hence, the Outreach Coordinator must be able to provide one’s own transportation between Franklin Park Zoo and Stone Zoo, as well as other zoo related off-site activities.

Preferred Job Requirements

  • Previous volunteer experience a plus. Knowledge of Microsoft Work, Power Point, Publisher preferable.
  • Previous volunteer experience a plus.

  

How to Apply

Payroll Administrator/Part-Time, Benefits

Location

Franklin Park Zoo

Department

Finance 

Reports To

Accounting Supervisor

Essential Job Functions

Performs all activities necessary to process bi-weekly payrolls, including maintaining related records, filing tax reports and voluntary deduction reports, processing involuntary deductions such as levies and garnishments, preparing accounting transactions and documents, and preparing special reports for management. Ensure that all employees are accurately paid on a biweekly basis as required by managers’ timesheets and Change of Status forms received from the Human Resources Department. This role requires someone who can work with minimal supervision, multi-task, maintain confidentiality and communicate and work effectively with their fellow peers. Will be responsible for answering employee requests, completing wages data section of earnings verification forms from internal and external partners.

Duties & Responsibilities

  • Responsible for the preparation and processing of biweekly payroll for over 200 employees; review and ensure accuracy of approved timesheets; track and deduct all garnishments and other special payroll deductions.
  • Responsible for the coordination efforts between payroll, human resources and other departments to ensure proper flow and maintenance of employee data (including preparation/distribution of detailed reports, e.g. overtime, leave balances, and retirement contribution reports).
  • Establish/maintain employee payroll records; ensure that employee changes are entered correctly and made on a timely basis; review changes for proper authorization and adherence to ZNE policies including compliance with federal/state/local regulations.
  • Prepare monthly journal entries and enter into Financial Edge.
  • Assist with inputting journal entries relating to cash revenue receipts.
  • Troubleshoot all issues regarding employee payroll matters.
  • Sort and distribute biweekly payroll paystubs and checks and benefits reports.
  • Provide assistance with personnel payroll budgets.
  • Ensure 401K adjustments are filtered thru the payroll system for individual employees.
  • Upload and settle 401K loans and contributions remittances to Fidelity.
  • Provide adequate support of financial statements, workers comp and 401k audits and employee earnings requests.
  • Assist the Accounting Manager with board meeting packages, federal and state surveys.
  • Other general payroll and benefits related accounting duties that may be assigned by the Accounting Manager or the Director of Finance.

Minimum Job Requirements

  • 2 to 4 years in a Payroll environment, performing all payroll functions.
  • Associate's degree or equivalent training and education beyond high school. 
  • Two years of experience with ADP payroll processing.
  • Some knowledge of accounting.
  • Effective communication with finance department staff and other ZNE staff within various departments.
  • Experience solving concerns with both employees and upper management.
  • Excellent skills using accounting software and MS Office Suite.
  • Ability to maintain confidentiality and exercise extreme discretion.
  • Excellent problem solving/judgment skills, and high level of attention to detail and accuracy.
  • Strong organizational skills, and the ability to work under pressure.
  • Ability to handle and prioritize multiple tasks and meet all deadlines.
  • Flexible personal style to work with diverse personalities. Professional, yet personable demeanor.

Preferred Job Requirements

  • Bachelor's degree in Accounting preferred, not required.
  • Excellent problem solving, investigative and judgment skills.
How to Apply

 

Security Officer/ Full-or Part-Time

Position

Security Officer

Location

Franklin Park/Stone Zoo

Department

Security                                            

Reports To

Site Supervisor

Employee Classification

Non-Exempt               

Employment Status

Full-Time, Benefit Eligible  OR Part-Time                

Essential Job Functions

Responsible for the safety and security of ZNE’s visitors, staff, collection and property.  The ability to abide by and utilize security protocols as identified. Successful completion of all departmental training. Ability to complete required security forms and logs in an accurate and timely fashion. Must be able to effectively communicate with Zoo New England employees, guests and vendors while providing security related services.  Must have a professional, pleasant and respectful demeanor in the course of providing security services to employees, guests and vendors. Responsible for enforcing company policies throughout the Zoos as required. Must be able to work at both the Franklin Park Zoo in Boston and the Stone Zoo in Stoneham, MA.

Duties & Responsibilities

  • Enforce all Company policies and procedures and report all violations to immediate supervisor.
  • Enforce all Company traffic rules and issue traffic tickets.
  • Maintain a highly visible patrol of Zoo grounds with Morse Watchmen System.
  • Issue and maintain employee IDs.
  • Maintain a professional appearance and attitude at all times.
  • Write clear and concise Incident Reports, complete Daily Activity Logs.
  • Escort or drive motor vehicle to transport money and valuables to prevent theft and ensure safe delivery.
  • Follow all departmental policies/procedures and orders.
  • Respond to all emergencies, administer CPR and/or First Aid.
  • Ability to work holidays, weekends and nights.
  • Assist guests and staff, as necessary.
  • Report all safety/fire hazards to the Security Manager or Site Security Supervisor through Daily Activity Log.
  • Participate in all departmental and Zoo-wide training programs.
  • Lock/unlock buildings or gates, as needed.
  • Perform any additional duties as required by the Security Supervisor.
  • Ability to work in adverse weather conditions for prolonged periods of time.
  • Notify appropriate personnel and departments of incidents and/or problems.
  • Report any and all situations that are out-of-the-norm.
  • Report any safety or hazards concerns to Security Supervisor.

Minimum Job Requirements

  • Must be dependable, trustworthy, reliable, and have good moral character.
  • Able to communicate effectively, both written and verbally.
  • Ability to follow directions both, written and verbal. Capable of making sound judgments.
  • Must remain alert at all times while on duty.
  • An understanding of the use of a two-way radio system.
  • Ability to maintain emotional control in all situations.
  • Ability to remain calm in an emergency/crisis situation.
  • Strong Computer Skills.
  • Confident in own abilities to perform the duties required.
  • Valid Driver’s license in good standing.
  • High School diploma or GED
  • Reliable means of communication for emergencies (i.e., telephone, pager, etc.)

Preferred Job Requirements

  • 3 years’ experience in Security, Law Enforcement or Military.
  • Capable of deductive reasoning.
  • Current First Responder and CPR certifications.
  • Previous training in self-defenses, baton, OC, etc.
  • Report writing experience.
How to Apply