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Job Opportunities

Admissions and Membership Associate/Temporary/Full or Part-time

Location:

Franklin Park Zoo; Stone Zoo

Department:

Admissions & Membership

Reports To:

Admissions and Membership Supervisor

Employment Classification:

Non-Exempt

Essential Job Functions:

The Admissions and Membership Associate greets Zoo guests, offers visitor information, sells tickets and memberships, accurately tracks attendance and sales, and performs associated duties.

Duties & Responsibilities:

Duties include but are not limited to: cheerfully welcoming guests and members, proactively sharing helpful and informative exhibit and event information, anticipating and attending to guests' needs and questions, assisting with crowd control, accurately capturing and tracking attendance and sales, promoting membership sales. All assignments require maintaining a clean, safe, appropriately stocked and organized work area at all times.

Minimum Job Requirements:

Enrolled in/graduate of high school or equivalency. Excellent customer service and communication skills. Prior cash-handling experience. Fluent in English. Able to work in a fast-paced environment. Able to stand for extended periods of time. Able to work outside. Able to work a minimum of two full day shifts per week (8 hours). Regularly available to work a full day shift on Saturdays or Sundays.

Preferred Job Requirements:

2+ years of college studies and prior experience in guest services, retail or hospitality.

How to Apply Download Job Application

Animal Care Externship/Full-time/Temporary

This position starts Monday, May 18, 2015 and ends Saturday, September 19, 2015; these dates are non-negotiable.

Responsibilities       

The Animal Care Extern is responsible for daily animal husbandry and exhibit maintenance; diet preparation; enrichment; record keeping and working with volunteers and Zoo guests. Externs will attend weekly classes on different aspects of zookeeping.     

Requirements   

Applicants must have a high school diploma and two or more years of college courses in biology or related fields. The majority of externs are current college students, although others may qualify for the program. College degree in related field preferable. Requires one year of animal care experience with good observation and communication skills; work as a productive member of a team. Animal Care Externs are required to work with all taxa.

Please send names and phone numbers of two professional references.

Applications accepted until Friday, February 20, 2015  

Location      

Franklin Park Zoo - Boston & Stone Zoo - Stoneham     

Salary 

$10.00 per hour

Camp Counselor & Summer Interpreter/Temporary/Full-Time

Department:

Education

Location:

Stone Zoo

Reports To: 

Education Program Manager

Essential Job Functions

The role of the Camp Counselor is to assist the Camp Director in all camp activities, crafts, games, animal encounters, tours through the Zoo, before and after care and all other aspects of camp. This position is for someone who is hardworking, enthusiastic, creative, and eager to learn. The summer will be filled with lots of children and activity, so the applicant must feel comfortable in this setting.

Duties & Responsibilities

  • Assist in conducting summer camp for ages 3-13
  • Assist in before and after care for campers
  • Help in preparing and creating activities and crafts before and during camp
  • Learn about the animal collection at Stone Zoo to be able to better teach campers and guests
  • Assist in interpretation at animals exhibits to teach guests about our animals
  • Help with cleaning and feeding of our program animals
  • Learn how to handle some of our program animals and be able to use them for encounters for camp and/or visitors
  • Work closely with Education volunteers and interns
  • Assume other duties as assigned by the Education Program Manager

Minimum Job Requirements

  • Available to work 40 hours per week (8 hours/day)
  • Previous experience working with children
  • Ability to work with children of all ages
  • Willingness to learn how to handle Stone Zoo program animals
  • A background in environmental studies or a related field
  • Outstanding customer service skills, both internal and external
  • Ability to provide excellent customer service to Zoo customers, clients and employees
  • Ability to work independently as well as in a team
  • A strong desire to deliver Zoo New England’s messages, mission and goals to our visitors
  • Reliable transportation to and from work
  • Willingness to spend long periods of time outdoors
  • Ability to lift 50 pounds and walk over uneven terrain

Preferred Job Requirements

  • Previous camp experience as a counselor
  • Previous experience working with multiple age groups
  • Previous experience with kids in an educational setting
  • Previous experience in the animal field
  • Bilingual

Hours and Term of Appointment

Hours:  8:30 a.m. to 5:00 p.m. or 7:30 a.m. – 4:00 p.m., 5 days/week, Monday – Friday.

Term:  maximum of 14.5 weeks, late May – early September         

How to Apply

                                                                           

Group Sales Coordinator/Full Time, Benefits

Position

Group Sales Coordinator

Department

Marketing/Communications

Location

Franklin Park Zoo

Reports to

Director, Marketing and Communications

Essential Job Functions

This is an exciting opportunity for a self-motivated, energetic and enthusiastic individual to play a key role in the development and growth of the group sales program at Zoo New England. The Group Sales Coordinator will be the primary contact for hotels, group leaders, corporate, concierges and university/colleges. This individual will play a key role in the development of annual group sales plans, strategies and annual goals. This individual will also create and implement sales action plans for hotel ticket sales, universities/colleges and corporate.

The Group Sales Coordinator will work closely with the Director of Marketing and Communications and the Senior Marketing Manager to successfully market group sales and meet departmental goals.

Duties & Responsibilities

  • Play a key role in the development and growth of the group sales program at Zoo New England
  • Serve as the primary contact for hotels, group leaders, corporate, concierges and university/colleges
  • Play a key role in the development of annual group sales plans, strategies and annual goals
  • Create and implement sales action plans for hotel ticket sales, universities/colleges and corporate guests
  • Work closely with marketing department staff to develop sales collateral and ensure coordinated promotion
  • Identify and proactively work to develop relationships with potential marketing partners
  • Assist the events department
  • May represent Zoo New England at local tradeshows and participate in civic and professional organizations to promote the visibility of the Zoos
  • Other duties as assigned

Minimum Job Requirements

  • Bachelor’s degree with 2-4+ years sales and customer service experience
  • Experience with effective sales techniques
  • Excellent written and verbal skills, as well as interpersonal skills working with the public, vendors and partners
  • Extreme attention to detail and the ability to meet deadlines in a fast-paced environment
  • Ability to multi-task
  • Must be highly organized and self motivated
  • Project management experience
  • Proficiency with Microsoft Office products

Preferred Job Requirements

  • Experience in the travel, tourism and hospitality industry is preferred

Hours

The Group Sales Coordinator’s scheduled hours will be Monday through Friday, 9:00 a.m. to 5:00 p.m. Due to the nature of the position, there will times when the Group Sales Coordinator will be required to work early mornings, evenings and weekends.

Salary

Please submit your requirements.

How to Apply

Lead Camp Counselor/Temporary/Full-Time

Location: 

Stone Zoo

Department:

Education

Reports To:

Education Program Manager

Essential Job Functions

The role of the Lead Camp Counselor is to help the Camp Director plan, prep, and execute all camp activities, crafts, games, animal encounters, tours through the Zoo, before and after care and all other aspects of camp. This role will be involved in running before and after care alongside co-counselors. This applicant must be willing to lead and work well with all other counselors, interns, Director, and other departments, including Animal Management and Admissions.

Duties & Responsibilities

  • Assist in conducting summer camp for ages 3-13
  • Assist in before and after care for campers
  • Help in preparing and creating activities and crafts before and during camp
  • Learn about the animal collection at Stone Zoo to be able to better teach campers and guests
  • Assist in interpretation at animal exhibits to teach guests about our animals when camp is not in session
  • Help with cleaning and feeding of our program animals
  • Learn how to handle some of our program animals and be able to use them for encounters for camp and/or visitors
  • Being able to take what they have learned about the Zoo, its animals, and interpretation to help teach the other counselors
  • Ability to fill in for the Director when needed
  • Work closely with Education volunteers and interns
  • Assume other duties as assigned by the Education Program Manager

Minimum Job Requirements

  • Available to work 40 hours per week (8 hours/day)
  • Ability to address audiences of all ages
  • A background in environmental studies or a related field
  • Outstanding customer service skills, both internal and external
  • Ability to provide excellent customer service to Zoo customers, clients and employees
  • Excellent oral presentation skills
  • Ability to work independently as well as in a team
  • A strong desire to deliver Zoo New England’s messages, mission and goals to our visitors
  • Reliable transportation to and from work
  • Willingness to spend long periods of time outdoors
  • Ability to lift 50 pounds and walk over uneven terrain
  • Previous experience working with children
  • Ability to work with children of all ages
  • Willingness to learn how to handle Stone Zoo program animals

Preferred Job Requirements

  • Previous camp experience as a counselor
  • Previous experience working with multiple age groups
  • Previous experience with children in an educational setting
  • Previous experience in the animal field
  • Experience in a leadership position
  • Bilingual

Hours and Term of Appointment

Hours:  8:30 a.m. to 5:00 p.m. or 7:30 a.m. – 4:00 p.m., 5 days/week, Monday – Friday.

Term:  maximum of 14.5 weeks, late May – early September

How to Apply

Major Gifts Officer/Full Time, Benefits

Location

Franklin Park Zoo

Department

Development

Reports To

Vice President of Development

Essential Job Functions

  • Manage a portfolio of approximately 200 donors, prospects and corporate clients.
  • Identify, evaluate, cultivate, solicit and manage individuals capable of contributing gifts of at least $1,000 annually.
  • Identify, evaluate, cultivate, solicit and manage individuals capable of making a Campaign gift.
  • Solicit corporate sponsorships across all funding areas.
  • Some evening and weekend work required to cultivate and manage prospects and donors.

Duties & Responsibilities

  • Prepare meaningful and effective funding proposals, reports and customized collateral for individual donors, prospects and corporate clients.
  • Schedule, manage and regularly attend donor meetings.
  • Attend Board level committee meetings as required.
  • Provide executive-level, concise briefing materials in advance of meetings for Vice President of Development.
  • Develop strategies for the cultivation and stewardship of individual major donors, prospects and corporate clients.
  • Create strategic events to attract prospective donors and engage them with Zoo New England.
  • Identify donors for planned giving opportunities.
  • Work with donors, friends and volunteers of Zoo New England to identify, cultivate and solicit prospects that will lead to major gifts.
  • Manage all information relating to current major donors and prospects in Raiser’s Edge, in a manner that emphasizes the highest standards of accuracy, timeliness, thoroughness, and confidentiality.
  • Develop annual plan for donor portfolio. Monitor annual plan results and modify as necessary.
  • Solicit gifts from major donors and prospects, both independently and working collaboratively with other solicitors.

Minimum Job Requirements

  • Bachelor's degree required, higher degree a plus.
  • Minimum of 3-5 years demonstrated successful experience in major-gifts fundraising with a focus on prospect identification, relationship building, and solicitation.
  • Proficiency with Raiser’s Edge, MS Office Suite; Word, Excel, Outlook required.
  • Experience working with volunteers and program staff or equivalent.
  • Superior written and oral communication skills.
  • Excellent research skills.
  • Outstanding interpersonal skills
  • Ability to manage complex issues creatively and effectively.
  • Ability to work collaboratively and successfully as a member of a team.
  • Ability and willingness to accept and integrate direction from VP of Development into work plans and activities.  

Preferred Job Requirements

  • Philosophical commitment to Zoo New England’s mission
  • Strong initiative and self-motivation; ability to make independent decisions.
  • Knowledge of, and experience with, various forms of planned giving highly desirable.
  • Knowledge of wildlife, environmental and conservation issues highly desirable.  
How to Apply