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Job Opportunities

Commissary Keeper/Full-Time, Benefits

Location:

Stone Zoo

Department: 

Animal Management

Reports To:

Director, Animal Resources

Essential Job Functions

Prepares food for animal collection by inventorying, ordering, stocking, preparing and delivering all manner of produce, grains, hay, meats and other food stuffs.

Responsibilities:

  • Participates in procedures designed to meet the nutritional needs of exotic animals.  This includes: preparing diets according to specifications, checking foodstuffs for spoilage
  • Sanitizes and disinfects food preparation equipment and supplies in accordance with food industry standards; Sanitizes and disinfects commissary and adjacent areas in accordance with established protocols
  • Accepts deliveries and inspects deliveries of diet items for freshness, quality, and contamination
  • Inventories and rotates bulk diet items and fresh foods
  • Makes food deliveries to animal areas, and prepares diet items for pick-up
  • Transports Animal Management department's mail and packages
  • Performs routine maintenance tasks in the commissary as needed
  • Assists in ensuring efficient operation of commissary department
  • Maintains commissary area.  Monitors refrigeration systems, recording temperatures; records operation of equipment, making minor repairs
  • Interacts with and answers questions of zoo visitors by providing information about zoo specimens and policies, conducts tours and interviews as needed to meet the public relations needs of the zoo.
  • Monitors laborers and contractors while they are working in the commissary; checks completed work for safety hazards
  • Trains and supervises new employees and volunteers assigned to the commissary
  • Attends safety training as required.  Encouraged to attend keeper training and other professional development programs when offered.
  • Participates in formal and informal programs to educate the public.
  • As assigned by his/her supervisor, conducts and assists in research projects designed to improve animal nutrition
  • Assist in Pest Control Program
  • Carries a two way radio as assigned and handles it responsibly.
  • Assists in department record-keeping by maintaining daily product logs, and temporary diet change sheets
  • May be assigned to work in either zoo.
  • Performs related work as required and/or assigned.
  • Inventories and submit requests for zoo supplies, feeds, repair and maintenance materials to his/her supervisor
  • Participates in departmental meetings and makes recommendations on development of standards and procedures.
  • Responsible for informing coworkers and supervisors of operational and/or procedural changes in order to maintain good communications.
  • Shares skills, knowledge and attitude, which will serve to enhance the performance of co-workers.
  • Identifies and submits requests for work orders to his/her supervisor as needed.

Requirements:

  • High School Diploma or GED
  • TB tested negative before starting and tested yearly thereafter. Acceptance of zoonotic disease prevention protocols as mandated by Zoo New England, including rabies, hepatitis, prophylactics, fecal screens, serum storage, etc.
  • Good work history.
  • Must speak and read English, and possess written and oral communication skills to understand instructions and information of a technical nature.
  • Must possess a valid drivers' license and be able to drive a full-size vehicle on public roads
  • Must have the ability and willingness to enhance the knowledge and skills needed to provide professional animal care.
  • Must have the ability and willingness to function independently and as a member of a team.
  • Must have the ability to work for extended periods in harsh climatic conditions.
  • Must have no allergies, diseases, or conditions that would prevent working in any area of the Zoos. Yearly TB Test required.
  • Must be capable of basic math.
  • Must be able to withstand physical hardships associated with duties, i.e. loading trucks
  • Must be able to lift at least 50 lbs.
  • Ability to use hand and small power tools.
  • Must be able and willing to work weekends, holidays, and overtime.

Salary:

$12.00 per hour

Applications accepted until Friday, September 4, 2015

Custodian/Full-Time, Benefits

Location:

Franklin Park Zoo

Department: 

Facilities

Reports To:

Custodial Supervisor

Essential Job Functions

Performs duties associated with the upkeep, maintenance, care, beautification and minor repairs of ZNE’s parks and roadways. In addition, the Custodian position requires cleaning Zoo grounds and buildings (all areas). These tasks require the ability to follow cleaning protocols, wear required Personal Protection Equipment and the ability to follow verbal and written instructions. The ability to work outside in changing weather conditions is a requirement.  In addition, the ability to communicate in a professional manner to Zoo quests and employees is also a requirement of this position. The Custodian position is subject to a change in work schedule based on operational and seasonal needs of the department.

Duties & Responsibilities

  • Perform the cleaning and re-stocking of restroom facilities throughout the Zoo.
  • Perform routine tours throughout the Zoo for trash collection purposes.
  • Set up and knock down function venues for Zoo events.
  • The ability to shovel snow and sand walkway areas due to snow and ice accumulations.
  • The ability to perform minor repairs and maintenance duties as needed. 
  • Attend company and departmental meetings in order to receive the required training, departmental and company-wide information; which are important duties and responsibilities of the Custodian position.

Minimum Job Requirements

  • Maintain a good attendance record.
  • Maintain a positive and professional work attitude. 
  • Must have the ability to communicate in written and verbal form in English.
  • Must have a valid Massachusetts driver's license in good standings.
  • Must operate ZNE vehicles in compliance with all traffic laws inside and outside of the Zoo.
  • Must be able to work a 40 hour/5 days per week schedule.
  • Must be able to adjust work schedule for summer and winter operational and seasonal needs.
  • Must be able to work overtime when needed.
  • Must be able to lift and carry up to 50 lbs.
  • Must be able to walk and stand for extended periods of time. 
  • Perform other job-related duties as identified by your supervisor.

Preferred Job Requirements

  • High School Diploma or equivalent level of education (GED).
  • 1 year of custodial experience.
  • Fluent in verbal and written communication skills in English.
  • Prior work experience in a Not-For-Profit environment.
How to Apply

 

Education Program Manager/Full-Time, Benefits

Location

Stone Zoo

Department

Education

Reports To

Director of Education

Essential Job Functions

The Education Program Manager (EPM) oversees the Education department at Zoo New England’s Stone Zoo (SZ). The EPM will have supervisory responsibilities for Zoo New England staff and volunteers conducting Education programs and will be responsive to the Site Director of Stone Zoo on specific issues. The EPM is also responsible for the management of the Stone Zoo program animal collection in coordination with the Animal Management Department. In addition, the EPM will conduct programs both on and off site and conduct on-site interpretation.

Duties & Responsibilities

  • Act as the Education Department’s Manager at Stone Zoo.
  • Supervise and train Stone Zoo Education Staff.
  • Conduct programs and on-site interpretation at Stone Zoo.
  • Care for and assist in the planning (with the Director of Education and the SZ Assistant Curator) of the program animal collection kept at Stone Zoo.
  • Recruit, train and oversee SZ education volunteers and interns.
  • Plan, present and coordinate programs given on- and off-site through Stone Zoo, and work with other Education staff to maintain quality and consistent programming.
  • Serve as the lead on Education department Early Childhood programming and Member programming, coordinating on-site and off-site partnerships, programming and marketing efforts at both Zoos.
  • Work closely with the Education Administrative & Marketing Specialist to market camp, early childhood and member programs.
  • Participate in the Program Animal Handling Training for all staff and/or volunteers at Stone Zoo working with the program animals.
  • Respond to other on-site educational responsibilities concerning Stone Zoo (summer camp, events, graphics, etc.)
  • Work closely with the FPZ Education Program Manager to maintain quality education volunteer training at both Zoos.
  • Meet weekly with the Director of Education to update progress/problems and submit a weekly report.
  • Serve on selected Zoo committees and carry out associated duties.
  • Build relationships with school districts, scouts, Zoo members, and other area cultural institutions.
  • Certification in CPR/AED and First Aid, proof of negative TB.
  • Perform other duties as assigned by the Director of Education.

Minimum Job Requirements

  • Bachelor’s degree in environmental education or a related field
  • 3 – 5 years experience in informal education and interpretation
  • Experience training and supervising volunteers and/or docents
  • Previous experience working with young children, ages 18 months – 5 years
  • 1-3 years supervisory experience
  • At least 2 years of handling/husbandry experience working with small herps, mammals and birds.
  • Flexible, able to work independently as well as part of a team; ability to work well with Zoo New England staff and project partners
  • Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher
  • Outstanding customer service skills; able to represent Zoo New England at all levels with professionalism and pride
  • Ability to address student groups of all ages and aptitudes
  • Knowledge of current teaching trends in the environmental education field
  • Experience with curriculum development, program implementation, and evaluation
  • Ability to multi-task as part of a fast-paced team
  • Appreciation of Zoo New England's mission and goals
  • Valid driver’s license and a driver in good standing; regular use of personal vehicle for travel to off-site programs
  • Able to lift 50 pounds and walk over uneven terrain and in all weather
  • Current First Responder & or CPR/AED certification
  • Hours 9:00 – 5:00 Tuesday through Saturday.  Must be able to work extended hours and holidays during special events. Most of the time the EPM will be at Stone Zoo, however he/she will be required to attend meetings and other activities at Franklin Park.

Preferred Job Requirements

  • Previous experience working in a zoo, aquarium, or museum
  • Master’s degree in education, environmental education or related field
  • Certified in Early Childhood Education

Facilities Laborer/Full-Time, Benefits

Location:

Franklin Park Zoo and Stone Zoo

Department: 

Facilities

Reports To:

Facilities Manager

Essential Job Functions

  • Performs manual labor as it relates to the repair and maintenance of buildings, grounds and equipment at both the Franklin Park and Stone Zoos.
  • Repair or modification of existing exhibits, and construction of new exhibits in accordance with and under the direction of the Manager of Facilities.
  • Ability to meet maintenance deadlines and work in a team environment as well as independently with minimum supervision.
  • Must be able to work in indoor and outdoor environments.
  • Must be able to perform physical labor as defined by the projects at hand.
  • Must be able to work weekend days and holidays on a rotating basis.
  • Must be able to comply with Zoo New England’s essential staff requirements during emergency situations.

Duties & Responsibilities

  • Must follow all safety protocol associated with performing assigned tasks.
  • Ability to complete work orders, purchase orders and other paperwork required by the department.
  • Repair of buildings, exhibits, fences and general physical facilities at both Zoos.
  • Ability to assist with other trade skills in the areas of HVAC, welding carpentry and / or masonry.
  • Maintaining electrical systems as needed.
  • Operate two-way radio responsibly and professionally.
  • Work outside in all weather.
  • Snow removal including shoveling.
  • Other duties as assigned.

Minimum Job Requirements

  • High School Diploma or GED
  • Valid driver’s license and driving record in good standings.
  • Possess basic proficiency in at least three of the following trades: carpentry, masonry, plumbing, electrical, HVAC, welding and fence work.
  • Ability to stand, stoop, walk and lift heavy objects (up to 50 lbs.) during the course of the workday.
  • Ability to work under adverse conditions with exposure to the outdoor elements.
  • Must be able to cover rotating Sunday duty.
  • Must be able and willing to work overtime, during emergencies, rotating holidays and as needed to remove snow.
  • Must comply with Zoo New England’s TB Test requirements.
  • Must adhere to Zoo New England policies and procedures.

Preferred Job Requirements

  • Have certification in one or more trades.
  • One year building maintenance experience or any equivalent combination of training and experience.
  • A solid background of 1yr plus in basic carpentry, masonry and welding.
How to Apply

 

Group Sales Coordinator/Full-Time, Benefits

Position

Group Sales Coordinator

Department

Marketing/Communications

Location

Franklin Park Zoo

Reports to

Director, Marketing and Communications

Essential Job Functions

This is an exciting opportunity for a self-motivated, energetic and enthusiastic individual to play a key role in the development and growth of the group sales program at Zoo New England. The Group Sales Coordinator will be the primary contact for hotels, group leaders, corporate, concierges and university/colleges. This individual will play a key role in the development of annual group sales plans, strategies and annual goals. This individual will also create and implement sales action plans for hotel ticket sales, universities/colleges and corporate.

The Group Sales Coordinator will work closely with the Director of Marketing and Communications and the Senior Marketing Manager to successfully market group sales and meet departmental goals.

Duties & Responsibilities

  • Play a key role in the development and growth of the group sales program at Zoo New England
  • Serve as the primary contact for hotels, group leaders, corporate, concierges and university/colleges
  • Play a key role in the development of annual group sales plans, strategies and annual goals
  • Create and implement sales action plans for hotel ticket sales, universities/colleges and corporate guests
  • Work closely with marketing department staff to develop sales collateral and ensure coordinated promotion
  • Identify and proactively work to develop relationships with potential marketing partners
  • Assist the events department
  • May represent Zoo New England at local tradeshows and participate in civic and professional organizations to promote the visibility of the Zoos
  • Other duties as assigned

Minimum Job Requirements

  • Bachelor’s degree with 2-4+ years sales and customer service experience
  • Experience with effective sales techniques
  • Excellent written and verbal skills, as well as interpersonal skills working with the public, vendors and partners
  • Extreme attention to detail and the ability to meet deadlines in a fast-paced environment
  • Ability to multi-task
  • Must be highly organized and self motivated
  • Project management experience
  • Proficiency with Microsoft Office products

Preferred Job Requirements

  • Experience in the travel, tourism and hospitality industry is preferred

Hours

The Group Sales Coordinator’s scheduled hours will be Monday through Friday, 9:00 a.m. to 5:00 p.m. Due to the nature of the position, there will times when the Group Sales Coordinator will be required to work early mornings, evenings and weekends.

Salary

Please submit your requirements.

How to Apply

Landscaper / Full-Time, Benefits

Location:      

Franklin Park Zoo and Stone Zoo

Department:

Horticulture                       

Reports To:

Curator, Horticulture    

Pay Rate:

$10/hour   

Essential Job Functions

Supervises seasonal employees, volunteers, community service workers and apprentice horticulturists on an "as assigned" basis.

Duties & Responsibilities

  • Participates in the installation and maintenance of landscapes at both the Franklin Park and Stone Zoos.
  • Participates in all aspects of construction and exhibit construction as pertains to the landscape.
  • Plants trees, shrubs, plants, flowers, bulbs, seed and sod, as directed.
  • Prepares planting areas, installs walls, fences, pathways, irrigation systems and water features, as directed.
  • Waters trees, shrubs, plants and flowers utilizing irrigation systems, sprinklers, hoses, or by hand.
  • Performs all aspects of plant maintenance including: weeding, dead-heading, pruning, fertilizing, transplanting, dividing, propagation, mulching and winterizing.
  • Performs all aspects of grounds maintenance including: raking, sweeping, blowing, trash collection, snow removal, sanding and salting, mowing, edging and grading.
  • Operates machinery including: mowers, hedgers, weed-whackers, chainsaws, snow throwers, roto-tillers, skid-steer loaders, backhoe-loaders, tractors and sod cutters.
  • Assists in the collection and transport of purchased or donated trees, plants and flowers.
  • Assists in the supervision of community service groups, seasonal employees, volunteers and interns.
  • Monitors Zoo grounds to make sure they are safe, clean, attractive and comfortable for Zoo guests and staff.
  • Purchases parts and materials, as directed.
  • Interacts with and answers questions of Zoo guests by providing information about the Zoo and acts as a Good-Will Ambassador for the Zoo.
  • Operates two-way radio responsibly and professionally.
  • Attends training and education programs and seminars.
  • Works outside in all weather.
  • Performs related or non-related work as assigned to assure the proper operation of the Zoo.

Minimum Job Requirements

  • Some basic knowledge of landscaping and horticultural principles and practices.
  • Ability to provide quality customer service to both internal and external customers.
  • Ability to follow oral and written instructions.
  • Ability to work under conditions including adverse weather and heights.
  • Ability to operate machinery.
  • Must be able to lift at least 50 pounds.
  • Must have a negative result on a TB test.
  • Must have the ability and willingness to work independently and as a team member.
  • Must have a valid driver’s license and a good driving record.
  • Must be able and willing to work weekends, holidays and overtime, as needed.
  • Must have a good work history.
  • Ability to perform heavy manual labor. 
How to Apply

Manager of Annual Giving and Development Operations/Full-time, Benefits

Location:  

Franklin Park Zoo        

Department: 

Development                                                           

Reports To: 

Vice President, Development

Essential Job Functions

The Manager of Annual Giving and Development Operations is responsible, under the supervision of the Vice President of Development, for the strategic execution and management of a comprehensive annual giving program. This will include identification, cultivation and solicitation of current donors and prospects with the purpose of securing new, renewed and increased support for Zoo New England’s annual fund.  In addition, the Manager will foster the implementation of best practices in the supporting areas of gift processing, data management and donor relations, utilizing the Raiser’s Edge software program. The Manager will also demonstrate an appreciation for the foundation of annual giving as an essential component of major and gift planning programs.  The Manager will develop and implement communication and solicitation strategies involving email, social media, direct mail, phone/mail, personal visitation and volunteer engagement, all focused on building a strong, renewed and sustainable tradition of annual support for the Zoos.  Additionally, the Manager will be responsible for the oversight and management of the matching gift program, as a component of annual giving.

Duties & Responsibilities

  • Determine collaboratively with the VP of Development, Development officers and CEO, as necessary, communication and solicitation strategies involving email, social media, direct mail, phone/mail, personal visitation and volunteer engagement, all focused on shaping a strong, renewed and sustainable tradition of annual support.
  • Develop, create and assess solicitations consistent with organizational goals, and in collaboration with internal departments.  
  • Oversee all annual giving including:  developing programs for segmented populations such as new members, seniors, LYBUNTS, and millennials; perform report writing and generation, gift processing, donor stewardship, and all additional aspects of the maintenance of the Raiser’s Edge software.
  • Develop and maintain a moves management system utilizing Raiser’s Edge.
  • Oversee the management of Development operations and logistics, data and recordkeeping.
  • Work effectively with administrators, trustees and staff in order to gain strong participation in annual giving and inspire donors to higher giving levels.
  • Identify donors/prospects for future cultivation.
  • Other duties as assigned by the Vice President of Development.

Minimum Job Requirements

  • Bachelor's degree required.
  • Minimum of three years' experience working with a successful annual fund team.
  • Excellent verbal and written communications skills.
  • Strong organizational skills with the ability to multi-task and prioritize work.
  • Excellent skill and understanding of fundraising software programs, particularly Raiser’s Edge.
  • Ability to work independently and within a team environment.
  • Willingness and ability to work nights and weekends, as required.
  • Understanding of database management, gift processing and donor relations.
  • Ability to listen carefully to and understand prospect needs, both internally and externally, and proactively respond to those needs in a consistent, respectful, responsible and timely manner.
  • Demonstrated analytical and fund raising skills with the ability to recognize opportunities, identify high value activities and prioritize them to attain goals.
  • Demonstrated proficiency in Microsoft Word, Excel and PowerPoint and external e-mail programs.

Preferred Job Requirements

  • Previous non-profit work in a membership based organization
  • Demonstrated history of progressive growth of annual giving revenue
  • Demonstrated history of increased work responsibility
  • Demonstrated ability to interact with lead volunteers, including Board members and other volunteer affiliated groups
  • Demonstrated interest in conservation, wildlife or other similar fields

 

How to Apply

 

Youth Programs Manager/Full Time, Benefits

Position

Youth Programs Manager

Department

Education

Location

Franklin Park Zoo

Reports to

Director of Education & Volunteer Programs

Essential Job Functions

The Youth Programs Manager (YPM) will design and conduct education and youth development programs for youth ages 11 - 18, both at the Zoos and in the community.  The YPM will also assume primary responsibility for the development and administration of current educational teen programming, including training and supervising Teen Ambassadors, administering the Jr. Zoo Teen Program, administering the Summer Zoo Teen program, and developing and administering the Youth Advisory Council in conjunction with the SZ Education Program Manager.  This position will also include the development and implementation of citizen science and community service learning programs, utilizing teens and AmeriCorps members.  The Youth Programs Manager will be expected to conduct, on average, 1 overnight program per month.  Specific responsibilities include:

Duties and Responsibilities

  1. Manages assigned staff, including selection, job assignment, training and development, evaluation, salary review, promotion, discipline and separation
  2. Building relationships with school districts, scouts, Zoo members, and other area cultural institutions
  3. Regularly scheduled hours will be 9:00 a.m. to 5:00 p.m. (will change seasonally), Tuesday through Saturday.  However, work on evenings, weekends and holidays will be required.  Work will be based out of Franklin Park Zoo, but the Youth Programs Manager will travel to Stone Zoo for monthly meetings and whenever necessary.  
  4. All other duties as assigned by the Director of Education & Volunteer Programs
  1. Managing and administering the Teen Ambassadors, Jr. Zoo Teen and Youth Advisory Council programs
  2. Managing and administering the Summer Zoo Teen program, including acting as primary liaison with the City of Boston Youth Fund
  3. Assisting in the development, administration, and reporting out of grant-funded teen programs, including the identification and writing of grant proposals
  4. Developing and evaluating education programs according to the following criteria:  educational value, cost-effectiveness, community needs
  5. Developing partnerships with community organizations to increase support for the youth development programs and to increase content in those programs
  6. Conducting day and nighttime education programs at the Zoos, local schools, and community centers
  7. Conducting educational teen programs both on and off-site
  8. Developing and conducting citizen science and community education programs
  1. Certification in CPR/AED and First Aid; function as institutional first responder
  2. Meet weekly with the Director of Education & Volunteer Programs to update progress/problems and submit a weekly report.
  3. Serve on selected Zoo committees and carry out associated duties.

Minimum Job Requirements

  • Bachelor’s degree in education or a related field
  • 3 – 5 years experience as an informal science educator or formal teacher;
  • 1-3 years supervisory experience of paid staff
  • Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher
  • Experience working with urban youth
  • Excellent communication skills (verbal and in writing)
  • Ability to address student groups of all ages and aptitudes
  • Previous experience working with middle school and high school students and able to work as a role model for program participants
  • Previous experience with citizen science programs and research
  • Self-motivated team player; flexible, with ability to work well with Zoo New England staff, project partners, and program participants
  • Knowledge of current teaching trends in the environmental education field
  • Experience with curriculum development, program implementation, and evaluation
  • Ability to multi-task as part of a fast-paced team
  • Appreciation of ZNE’s mission and goals
  • Valid driver’s license and a driver in good standing with a reliable vehicle; regular use of personal vehicle for travel to off-site programs
  • Ability to lift 50 pounds and walk over uneven terrain and in all weather conditions
  • Current First Responder and/or CPR/AED certification

Preferred Job Requirements

  • Master’s degree in environmental education or a related field
  • Familiarization with National, State, and City education standards
  • Previous experience in a formal science education setting
  • Previous experience handling and presenting live animals
  • Fluent in Spanish or Creole

 

How to Apply