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Job Opportunities

Animal Care Externship

Full-time/Temporary

This position starts May 23, 2016 and ends September 24, 2016; these dates are non-negotiable.

Responsibilities       

The Animal Care Extern is responsible for daily animal husbandry and exhibit maintenance; diet preparation; enrichment; record keeping and working with volunteers and Zoo guests. Externs will attend weekly classes on different aspects of zookeeping, and must complete a project of their own design.

Requirements   

Applicants must have a high school diploma, and two or more years of college courses in biology or related fields. The majority of externs are current college students, although others may qualify for the program, college degree in related field preferable. Requires one year of animal care experience with good observation and communication skills; work as a productive member of a team. Animal Care Externs are required to work with all taxa.

Applications accepted until February 12, 2016. Note: Please ensure "Animal Care Extern" is indicated on your application materials.

Location      

Franklin Park Zoo - Boston & Stone Zoo - Stoneham     

Salary 

$10.00 per hour

Custodian/Full-Time, Benefits

Location

Franklin Park Zoo

Department

Facilities

Reports To

Custodial Supervisor

Essential Job Functions

Performs duties associated with the upkeep, maintenance, care, beautification and minor repairs of ZNE’s parks and roadways. In addition, the Custodian position requires cleaning Zoo grounds and buildings (all areas). These tasks require the ability to follow cleaning protocols, wear required Personal Protection Equipment and the ability to follow verbal and written instructions. The ability to work outside in changing weather conditions is a requirement.  In addition, the ability to communicate in a professional manner to Zoo quests and employees is also a requirement of this position. The Custodian position is subject to a change in work schedule based on operational and seasonal needs of the department.

Duties & Responsibilities

  • Perform the cleaning and re-stocking of restroom facilities throughout the Zoo.
  • Perform routine tours throughout the Zoo for trash collection purposes.
  • Set up and knock down function venues for Zoo events.
  • The ability to shovel snow and sand walkway areas due to snow and ice accumulations.
  • The ability to perform minor repairs and maintenance duties as needed. 
  • Attend company and departmental meetings in order to receive the required training, departmental and company-wide information; which are important duties and responsibilities of the Custodian position.

Minimum Job Requirements

  • Maintain a good attendance record.
  • Maintain a positive and professional work attitude. 
  • Must have the ability to communicate in written and verbal form in English.
  • Must have a valid Massachusetts driver's license in good standings.
  • Must operate ZNE vehicles in compliance with all traffic laws inside and outside of the Zoo.
  • Must be able to work a 40 hour/5 days per week schedule.
  • Must be able to adjust work schedule for summer and winter operational and seasonal needs.
  • Must be able to work overtime when needed.
  • Must be able to lift and carry up to 50 lbs.
  • Must be able to walk and stand for extended periods of time. 
  • Perform other job-related duties as identified by your supervisor.

Preferred Job Requirements

  • High School Diploma or equivalent level of education (GED).
  • 1 year of custodial experience.
  • Fluent in verbal and written communication skills in English.
  • Prior work experience in a Not-For-Profit environment.
How to Apply

 

Education Program Coordinator/Full-Time, Benefits

Location

Franklin Park Zoo

Department

Education

Reports To

Sr. Education Program Manager

Essential Job Functions

The Education Program Coordinator (EPC) will assume primary responsibility for the development and administration of summer camp, overnight and after-school programming at Franklin Park Zoo. Summer Camp responsibilities will include teaching, updating the curriculum in response to camper/counselor feedback, supervising summer camp staff, and coordinating behind-the-scenes tours, keeper talks, and live animal presentations. After-school responsibilities will include working with local schools to create and conduct age-appropriate school-based programming an average of two days per week. Overnight responsibilities will include conducting overnights, updating overnight experiences in response to feedback, and marketing overnights to new audiences. As a member of the Zoo New England Education staff, the EPC will be required to conduct on-site and outreach education programs as needed. In addition, the EPC will be a key participant in Zoo-wide special events. The EPC will work with the Education Administrative & Marketing Specialist in the strategic promotion of fee-based programs. The EPC will be expected to conduct, on average, one overnight program per month. Specific responsibilities include:

Duties & Responsibilities

  • Developing and evaluating education programs according to the following criteria:  educational value, cost-effectiveness, community needs.
  • Conducting day and nighttime education programs at the Zoos, local schools, and community centers.
  • Conducting regular school-based after-school programs in and around Greater Boston.
  • Assisting with the administration of summer camp, including curriculum, instruction and evaluation.
  • Assisting with the supervision of summer camp staff, including training and evaluation.
  • Growing and marketing the overnight programming at Franklin Park Zoo in cooperation with the Education Administrative & Marketing Specialist.
  • Building relationships with school districts, scouts, Zoo members, and other area cultural institutions.
  • Regularly scheduled hours will be 9:00 a.m. to 5:00 p.m., Monday through Friday.  However, work on evenings and weekends will be required. Work will be based out of Franklin Park Zoo, but the Education Program Coordinator will travel to Stone Zoo for monthly meetings and whenever necessary.  
  • All other duties assigned.

Minimum Job Requirements

  • Bachelor’s degree in environmental education or a related field, or equivalent experience.
  • Minimum 2 – 3 years’ experience as an informal science/environmental educator.
  • Experience working with volunteers and/or docents.
  • Previous summer camp experience.
  • Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher.
  • Excellent communication skills (verbal and in writing).
  • Outstanding customer service skills; able to represent Zoo New England at all levels with professionalism and pride.
  • Ability to address student groups of all ages and aptitudes.
  • Flexible team player; ability to work well with Zoo New England staff, project partners, and program participants.
  • Knowledge of current teaching trends in the environmental education field.
  • Experience with curriculum development, program implementation, and evaluation.
  • Ability to multi-task as part of a fast-paced team.
  • Appreciation of ZNE’s mission and goals.
  • Valid driver’s license and a driver in good standing; regular use of vehicle for travel to off-site programs.
  • Able to lift 50 pounds and walk over uneven terrain and in all weather.
  • Certification in CPR/AED and First Aid, proof of negative TB; institutional first responder.

Preferred Job Requirements

  • Previous experience as a summer camp director or assistant director.
  • Bi-lingual. 
  • Previous experience handling and presenting live animals.
  • Previous experience working with inner city youth.  

Facilities Director/ Full-Time, Benefits

Location:

Franklin Park & Stone Zoo

Department: 

Facilities Department

Reports To:

EVP / Chief Operating Officer

Essential Job Functions:

This position is responsible for the leadership and management oversight of the Facilities, Custodial, and Security Departments of Zoo New England. This position is also responsible to provide support to the Executive Vice-President / Chief Operating Officer in the development, planning, and implementation of a capital / deferred maintenance program, including exhibits, building asset management, and capital equipment acquisition. Duties include the supervision, development, implementation and ongoing management of the Facilities, Custodial, and Security Departments, including budget and staffing / scheduling requirements. This position is expected to share on-call duties and be willing to work weekends and some holidays. The Director of Facilities participates collaboratively with other functional departments for the attainment of Zoo New England’s mission. 

Duties & Responsibilities:

  • Supervises / manages human and financial resources, associated with the operation of the Facilities, Custodial, and Security Departments, and coordinates activities with all related functional areas.
  • Oversees and directly participates in all aspects of the Operations Division, including, but not limited to:
    • Implementing and monitoring a preventive maintenance program
    • Developing and overseeing departmental budget
    • With the EVP / COO, developing and implementing capital / deferred maintenance plan / budget
    • Analyzing and timely reporting and interpretation of appropriate financial information
    • Preparing and maintaining thorough records
    • Facilitating internal and external staff development
    • Communicating with regulatory authorities to ensure compliance with all applicable regulations and legislative requirements
  • Develops and oversees near / long term plans supporting Facilities Operations within overall Operations Divisional planning. 
  • Ensure compliance with city, state and federal regulations, including licensing and inspection requirements, governing building operations, construction, and modification.
  • Ensures that facility staff are properly trained and that appropriate testing and procedures are in place to maximize the organization’s effective response to emergency situations.
  • With the EVP / COO, responsible for developing design, retaining professional services, and construction of exhibit and other capital asset development.  
  • Establishes and implements departmental and staff performance goals that support the organization’s mission.
  • This position is expected to share on-call duties and be willing to work weekends and some holidays.
  • Participates and instructs other departmental staff in Dangerous Animal Response Protocols and procedures.
  • Other related duties as required or assigned. 

Minimum Job Requirements:

  • High school diploma, preferably from a technical / vocational curriculum.
  • Ten years progressive experience in the construction and building trades.
  • Current Massachusetts General Construction Supervisors License
  • Working knowledge of electrical, mechanical, HVAC and safety-related systems and components.
  • Possess strong leadership skills and a proven ability to develop, maintain and build staff talent and cross organizational relationships.
  • Ability to solve problems efficiently and effectively under pressure. Detail and deadline oriented.
  • Ability to supervise and work with a diverse population, internally and externally.
  • Must be able to provide clear direction, communication and sound judgment in emergency situations.
  • Must be able to function collegially in a team environment, apply sound management principles, tact reasoning, prioritization and time management.
  • Actively support Zoo New England’s mission and have the ability to effectively represent the institution to other constituencies. 
  • Valid Commonwealth of Massachusetts license.

 Preferred Job Requirements:

  • Bachelor’s degree, preferably in Engineering.
  • Extensive and varied construction / facility related project experience. 
  • Extensive experience with development of zoological exhibit and related capital project management principals.
How to Apply

Group Sales Coordinator/Full-Time, Benefits

Position

Group Sales Coordinator

Department

Marketing/Communications

Location

Franklin Park Zoo

Reports to

Director, Marketing and Communications

Essential Job Functions

This is an exciting opportunity for a self-motivated, energetic and enthusiastic individual to play a key role in the development and growth of the group sales program at Zoo New England. The Group Sales Coordinator will be the primary contact for hotels, group leaders, corporate, concierges and university/colleges. This individual will play a key role in the development of annual group sales plans, strategies and annual goals. This individual will also create and implement sales action plans for hotel ticket sales, universities/colleges and corporate.

The Group Sales Coordinator will work closely with the Director of Marketing and Communications and the Senior Marketing Manager to successfully market group sales and meet departmental goals.

Duties & Responsibilities

  • Play a key role in the development and growth of the group sales program at Zoo New England
  • Serve as the primary contact for hotels, group leaders, corporate, concierges and university/colleges
  • Play a key role in the development of annual group sales plans, strategies and annual goals
  • Create and implement sales action plans for hotel ticket sales, universities/colleges and corporate guests
  • Work closely with marketing department staff to develop sales collateral and ensure coordinated promotion
  • Identify and proactively work to develop relationships with potential marketing partners
  • Assist the events department
  • May represent Zoo New England at local tradeshows and participate in civic and professional organizations to promote the visibility of the Zoos
  • Other duties as assigned

Minimum Job Requirements

  • Bachelor’s degree with 2-4+ years sales and customer service experience
  • Experience with effective sales techniques
  • Excellent written and verbal skills, as well as interpersonal skills working with the public, vendors and partners
  • Extreme attention to detail and the ability to meet deadlines in a fast-paced environment
  • Ability to multi-task
  • Must be highly organized and self motivated
  • Project management experience
  • Proficiency with Microsoft Office products

Preferred Job Requirements

  • Experience in the travel, tourism and hospitality industry is preferred

Hours

The Group Sales Coordinator’s scheduled hours will be Monday through Friday, 9:00 a.m. to 5:00 p.m. Due to the nature of the position, there will times when the Group Sales Coordinator will be required to work early mornings, evenings and weekends.

Salary

Please submit your requirements.

How to Apply

Landscaper/Full-Time, Benefits

Location

Franklin Park Zoo and Stone Zoo

Department

Horticulture                       

Reports To

Curator, Horticulture    

Pay Rate

$10/hour   

Essential Job Functions

Supervises seasonal employees, volunteers, community service workers and apprentice horticulturists on an "as assigned" basis.

Duties & Responsibilities

  • Participates in the installation and maintenance of landscapes at both the Franklin Park and Stone Zoos.
  • Participates in all aspects of construction and exhibit construction as pertains to the landscape.
  • Plants trees, shrubs, plants, flowers, bulbs, seed and sod, as directed.
  • Prepares planting areas, installs walls, fences, pathways, irrigation systems and water features, as directed.
  • Waters trees, shrubs, plants and flowers utilizing irrigation systems, sprinklers, hoses, or by hand.
  • Performs all aspects of plant maintenance including: weeding, dead-heading, pruning, fertilizing, transplanting, dividing, propagation, mulching and winterizing.
  • Performs all aspects of grounds maintenance including: raking, sweeping, blowing, trash collection, snow removal, sanding and salting, mowing, edging and grading.
  • Operates machinery including: mowers, hedgers, weed-whackers, chainsaws, snow throwers, roto-tillers, skid-steer loaders, backhoe-loaders, tractors and sod cutters.
  • Assists in the collection and transport of purchased or donated trees, plants and flowers.
  • Assists in the supervision of community service groups, seasonal employees, volunteers and interns.
  • Monitors Zoo grounds to make sure they are safe, clean, attractive and comfortable for Zoo guests and staff.
  • Purchases parts and materials, as directed.
  • Interacts with and answers questions of Zoo guests by providing information about the Zoo and acts as a Good-Will Ambassador for the Zoo.
  • Operates two-way radio responsibly and professionally.
  • Attends training and education programs and seminars.
  • Works outside in all weather.
  • Performs related or non-related work as assigned to assure the proper operation of the Zoo.

Minimum Job Requirements

  • Some basic knowledge of landscaping and horticultural principles and practices.
  • Ability to provide quality customer service to both internal and external customers.
  • Ability to follow oral and written instructions.
  • Ability to work under conditions including adverse weather and heights.
  • Ability to operate machinery.
  • Must be able to lift at least 50 pounds.
  • Must have a negative result on a TB test.
  • Must have the ability and willingness to work independently and as a team member.
  • Must have a valid driver’s license and a good driving record.
  • Must be able and willing to work weekends, holidays and overtime, as needed.
  • Must have a good work history.
  • Ability to perform heavy manual labor. 
How to Apply

Payroll Administrator/Part-Time, Benefits

Location

Franklin Park Zoo

Department

Finance 

Reports To

Accounting Supervisor

Essential Job Functions

Performs all activities necessary to process bi-weekly payrolls, including maintaining related records, filing tax reports and voluntary deduction reports, processing involuntary deductions such as levies and garnishments, preparing accounting transactions and documents, and preparing special reports for management. Ensure that all employees are accurately paid on a biweekly basis as required by managers’ timesheets and Change of Status forms received from the Human Resources Department. This role requires someone who can work with minimal supervision, multi-task, maintain confidentiality and communicate and work effectively with their fellow peers. Will be responsible for answering employee requests, completing wages data section of earnings verification forms from internal and external partners.

Duties & Responsibilities

  • Responsible for the preparation and processing of biweekly payroll for over 200 employees; review and ensure accuracy of approved timesheets; track and deduct all garnishments and other special payroll deductions.
  • Responsible for the coordination efforts between payroll, human resources and other departments to ensure proper flow and maintenance of employee data (including preparation/distribution of detailed reports, e.g. overtime, leave balances, and retirement contribution reports).
  • Establish/maintain employee payroll records; ensure that employee changes are entered correctly and made on a timely basis; review changes for proper authorization and adherence to ZNE policies including compliance with federal/state/local regulations.
  • Prepare monthly journal entries and enter into Financial Edge.
  • Assist with inputting journal entries relating to cash revenue receipts.
  • Troubleshoot all issues regarding employee payroll matters.
  • Sort and distribute biweekly payroll paystubs and checks and benefits reports.
  • Provide assistance with personnel payroll budgets.
  • Ensure 401K adjustments are filtered thru the payroll system for individual employees.
  • Upload and settle 401K loans and contributions remittances to Fidelity.
  • Provide adequate support of financial statements, workers comp and 401k audits and employee earnings requests.
  • Assist the Accounting Manager with board meeting packages, federal and state surveys.
  • Other general payroll and benefits related accounting duties that may be assigned by the Accounting Manager or the Director of Finance.

Minimum Job Requirements

  • 2 to 4 years in a Payroll environment, performing all payroll functions.
  • Associate's degree or equivalent training and education beyond high school. 
  • Two years of experience with ADP payroll processing.
  • Some knowledge of accounting.
  • Effective communication with finance department staff and other ZNE staff within various departments.
  • Experience solving concerns with both employees and upper management.
  • Excellent skills using accounting software and MS Office Suite.
  • Ability to maintain confidentiality and exercise extreme discretion.
  • Excellent problem solving/judgment skills, and high level of attention to detail and accuracy.
  • Strong organizational skills, and the ability to work under pressure.
  • Ability to handle and prioritize multiple tasks and meet all deadlines.
  • Flexible personal style to work with diverse personalities. Professional, yet personable demeanor. 

Preferred Job Requirements

  • Bachelor's degree in Accounting preferred, not required
  • Excellent problem solving, investigative and judgment skills
How to Apply

 

Youth Programs Manager/Full-Time, Benefits

Position

Youth Programs Manager

Department

Education

Location

Franklin Park Zoo

Reports to

Director of Education & Volunteer Programs

Essential Job Functions

The Youth Programs Manager will assume primary responsibility for the development and administration of educational youth programming, including training and supervising Teen Ambassadors, administering the Jr. Zoo Teen Program, administering the Summer Zoo Teen program and coordinating the Franklin Park Zoo Youth Advisory Council. The YPM will develop and implement citizen science and community education programs, utilizing teens and AmeriCorps members. The YPM will be expected to conduct, on average, 1 overnight program per month. Specific responsibilities include:

Duties and Responsibilities

  • Managing and administering the Teen Ambassadors, Jr. Zoo Teen and Youth Advisory Council programs
  • Managing assigned staff, including selection, job assignment, training and development, evaluation, discipline and separation.
  • Managing and administering the Summer Zoo Teen program.
  • Assisting in the development, administration, and reporting out of grant-funded teen programs.
  • Developing and evaluating youth programs according to the following criteria:  educational value, cost-effectiveness, community needs.
  • Conducting day and nighttime education programs at the Zoos, local schools, and community centers as needed.
  • Conducting educational teen programs both on and off-site.
  • Developing and conducting citizen science and community education programs.
  • Building and maintaining relationships with school districts, scouts, Zoo members, and other area cultural institutions to support youth programs.
  • Certification in CPR/AED and First Aid, proof of negative TB; institutional first responder.
  • Regularly scheduled hours will be 9:00 a.m. to 5:00 p.m. (will change seasonally), Tuesday through Saturday. However, work on evenings and weekends will be required. Work will be based out of Franklin Park Zoo, but the Youth Programs Manager will travel to Stone Zoo for monthly meetings and whenever necessary.  
  • All other duties as assigned.
  • Meet weekly with the Director of Education & Volunteer Programs to update progress/problems and submit a weekly report.

Minimum Job Requirements

  • Bachelor’s degree in education or a related field.
  • 3 – 5 years experience in informal education.
  • Experience as an informal science educator or formal teacher.
  • Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher.
  • Paid experience working with urban youth.
  • Excellent communication skills (verbal and in writing).
  • Ability to address student groups of all ages and aptitudes.
  • Previous experience working with middle school and high school students and able to work as a role model for program participants.
  • Previous experience with citizen science programs and research.
  • Self-motivated team player; flexible, with ability to work well with Zoo New England staff, project partners, and program participants.
  • Knowledge of current teaching trends in the environmental education field.
  • Experience with curriculum development, program implementation, and evaluation.
  • Ability to multi-task as part of a fast-paced team.
  • Appreciation of Zoo New England’s mission and goals.
  • Valid driver’s license and a driver in good standing with a reliable vehicle; access to vehicle for institutional purpose as needed.
  • Able to lift 50 pounds and walk over uneven terrain and in all weather.
  • Current First Responder & or CPR/AED certification.

Preferred Job Requirements

  • Master’s degree in environmental education or a related field.
  • Familiarization with National, State and City education standards.
  • Previous experience in a formal science education setting.
  • Previous experience handling and presenting live animals.
  • Fluent in Spanish or Creole.
How to Apply

Welder/Technician/Full-Time, Benefits

Location

Franklin Park Zoo/Stone Zoo

Department

Facilities

Reports To

Facilities Manager/Facilities Crew Leader

Employee Classification

Non-exempt

Employment Status

Full-Time

Essential Job Functions

  • Perform duties involving making welding repairs to existing structures.
  • Metal fabrication as needed.
  • Work assignments may involve some plumbing, carpentry, mechanical, auto repair, and minor electrical work.
  • Ability to work outside in changing weather conditions is a requirement.
  • Ability to communicate in a professional manner to Zoo guests and employees.
  • Must have a driver’s license in good standing.
  • Must be able to lift and carry up to 50 lbs.  

Duties & Responsibilities

  • Make welding repairs at both Franklin Park Zoo and Stone Zoo as needed.
  • Preform metal fabrication to meet assigned work orders or projects.
  • Will require use of power and hand tools including but not limited to, saws, drills, grinders, cutting torch and ladders.
  • Will require use and operation of trucks, vans and golf cars.
  • Perform manual labor as required. Will include lifting materials up to 50 pounds.
  • Must know and follow all OSHA requirements to perform different duties.

Minimum Job Requirements

  • Must have 3 years of experience and certification in Stick and Mig welding.
  • Must have the ability to communicate in English, both verbally and in writing.
  • Must have a valid Massachusetts driver’s license.
  • Ability to work outside in changing weather conditions.
  • Must be available for 24 hour on call as needed.
  • Ability to lift and carry items up to 50 pounds.
  • Perform all other duties such as snow removal as may be required.
  • Able to work at both Franklin Park and Stone Zoos as required.

Preferred Job Requirements

  • Working knowledge in soldering and brazing.
  • Some work experience in other fields such as plumbing, carpentry, electrical, and auto repairs.           
How to Apply