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External Caterers

External caterers are welcome. Outside catering vendors will incur a 15% surcharge of the total invoice for food, beverages and services.

  • A meeting with any external vendors is required at least two weeks prior to your event date to coordinate delivery times, loading areas, set-up locations and pick-up schedule.
  • Zoo New England cannot issue refrigerator or freezer space.
  • Scheduled deliveries must be made the same day as the event only.
  • It’s the responsibility of outside caterers to set-up, break down and perform basic cleaning as deemed appropriate by the Private Functions Manager.