Franklin Park Zoo is Sold Out through Friday, April 23. Stone Zoo is Sold Out through Saturday, April 24. We hope you can visit on another day!

Know Before You Go: We've modified the Zoo experience in accordance with public guidance and health recommendations. Please review our FAQs (FPZ and SZ) before your visit. Members:​ Online reservations are required for your visit.


Red Panda

Book a Behind-the-Scenes Red Panda Tour

Prepare to be bamboozled by the undeniable cuteness of these ring-tailed rascals! Also known as the "firefox," "bear-cat," or "first panda," this ancient species is full of unique characteristics! Register for a personal experience and help support the Zoo’s mission to protect red pandas and all endangered species.

Book a red panda tour

Tour Details

  • Location: Franklin Park Zoo
  • Time: Weekends through May 2021, 2:00 - 2:30 p.m.
  • Price: $200 for 30-minute group tour
  • Ages 6 and up
  • Up to four guests per group, however, due to current COVID-19 restrictions, only 2 guests may enter the exhibit at a time.
  • Tours are led by knowledgeable Zoo staff
  • Every animal moves at its own special pace, so we can't pre-arrange an animal's activity level or nap schedule for your tour!

Please note: Franklin Park Zoo Red Panda tours are not wheelchair accessible.

Know Before You Go

We care about you and want to ensure a fun and safe experience for everyone on your Behind-the-Scenes Tour. In order to ensure the safety of staff and guests, we've made modifications in accordance with public guidance and health recommendations. For the safety of our guests, staff and animals the following must be observed for your tour:

  • Please be sure to meet your educator 5 minutes before the tour inside the “Zebra Entrance” of Franklin Park Zoo at 1 Franklin Park Rd, Boston MA 02121. (You can type in Zebra entrance into your navigation system).
  • Please wear closed-toe shoes for the tour.
  • Pictures are not allowed in behind-the-scenes areas.
  • Admission to the Zoo is NOT included in the price of a Behind-the-Scenes Tour. Online timed reservations are currently required for all guests and members and can be reserved ahead of time here.

We are also asking you and your tour participants to take precautionary steps before your tour and have implemented some additional COVID-19 restrictions:

  • Guests will be asked to complete a COVID-19 symptom questionnaire and sign off on requirements before attending the behind-the-scenes experience. Responses of “Yes” to any symptoms will require rescheduling the tour (at no cost) when symptoms are gone. Each member of the group must complete a separate questionnaire. Parents are asked to complete the form for any children attending.
  • Each guest will have their temperature taken by Zoo New England staff with a touchless thermometer prior to entering the behind-the-scenes area. Any guest with a temperature of 100F or higher will need to reschedule. It is recommended that guests take their own temperature at home before coming to the Zoo that day, if possible, and stay at home if their temperature is elevated.
  • Although we allow up to four guests per registration, only two guests may enter the exhibit at a time to allow for social distancing. We will divide the 30-minute tour time between the participants in your group.
  • Before the tour begins, we will ask everyone to use hand sanitizer before entering the red panda exhibit.
  • We will also ask guests to use hand sanitizer at the end of the tour.
  • During your tour, there will also be no touching or direct contact with the red pandas. Feeding may still be permitted using the provided tongs only.
  • Masks are required to be worn during the entire length of your tour.

Please let us know if there are any questions or concerns. We are looking forward to seeing you soon!

Cancellation Policy

  • All tours cancelled 7 or more days in advance of the scheduled date will receive a partial refund equal to 80% of the original tour cost.
  • All tours cancelled less than 7 days in advance of the scheduled date will not receive a refund. Tours can be rescheduled to an available date for an additional $35.00 fee.
  • Be advised that late arrivals are not able to be accommodated. If you arrive more than 10 minutes late for your tour you will have to discuss rescheduling options with your educator.