We are currently experiencing technical difficulties with our phones and Internet. If you need to reach the Zoo, please reach out at info@zoonewengland.org. We apologize for the inconvenience.

Know Before You Go:
• To ensure the safety of staff and guests, we've made modifications to the Zoo experience in accordance with public guidance and health recommendations. Please review our Re-Opening FAQs (FPZ and SZ) before your visit.
• Members:​ Online reservations are required for your visit.

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FAQ

Are programs only held during the school year?

We offer educational programs all year round.

 

If I’m a member of another zoo or museum, do you offer reciprocity discounts for educational programs?

No, reciprocity discounts don’t extend to educational programs unless we specifically state the program is in partnership with that museum or organization.

 

Can a younger child (who doesn’t meet the program’s age requirements) accompany my registered child to a member program if he/she sits quietly with me?

This is at the educator’s discretion, but if the younger child is not disruptive and doesn’t participate in the program, you won’t be charged for that child to be there.

 

Can I pay at the program?

We ask that you pre-register for programs with a balance paid in full before the program begins.