Friday, Nov. 27: Franklin Park Zoo and Stone Zoo SOLD OUT 
Saturday, Nov. 28: Franklin Park Zoo SOLD OUT
ZooLights SOLD OUT Dates: Nov. 27 - 29; Dec. 4 - 6, 11 - 13, and 18 - 20. Advance ticket purchase required.

Know Before You Go: To ensure the safety of staff and guests, we've made modifications to the Zoo experience in accordance with public guidance and health recommendations. Please review our Re-Opening FAQs (FPZ and SZ) before your visit. Members:​ Online reservations are required for your visit.


Santa Shoutouts

Looking for a unique way to send a personalized message from Santa to your loved one? Send a Santa Shoutout directly from the North Pole! Jolly Old Saint Nick is ready to help make the holiday season merry and bright with a 30- to 60-second message for someone special.

Price: $35

Two steps for purchase:

  • Step 1: Fill out "Purchase Details" form below with full details
  • Step 2: Make your purchase

Please Note:

  • Messages will be emailed to the selected email address 7-10 days after purchase. If your message is time sensitive, please request your message at least two weeks in advance to ensure timeliness of delivery.
  • Please provide the pronunciation of names and be specific in your messaging. For example: "It is Aimee's (AY-mees) 53rd birthday on June 20th, and we would like to send her and her husband Tomas (Tah-muhs) a message wishing them both well and Happy Birthday to Aimee. Her favorite animal is the lion, and they just came back from Africa."
  • Videos are for personal use only and cannot be used for the promotion of a business, organization or product.
  • You acknowledge and agree that Zoo New England has sole discretion to determine how to fulfill your request and the content of the video created, and may not follow your request exactly. Zoo New England has sole discretion to reject any request that is deemed objectionable.


Step One: Purchase Details

Step Two: Make Your Purchase

Email or call us at 617-989-2009.