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• Please review our current Health & Safety Updates (FPZ and SZ) before your visit.
• Non-Members: Online reservations are required for admission tickets.
• Members: Advance reservations for daytime admission are not required.

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ZooLights

Stone Zoo

November 19 - January 9 (Closed 11/25 & 12/25), 4:00 to 9:30 p.m.

ZooLights is set to once again dazzle visitors of all ages!

Enter a winter wonderland of tree-lined paths lit by thousands of twinkling lights. Take a one-way stroll through festively decorated Yukon Creek, home to black bears, bald eagle, Canada lynx, reindeer and arctic foxes. And this year, several illuminated large-scale lantern displays will light up your winter's night.

Tuesdays, 6-9 p.m., starting Nov 30: Meet Mrs. Claus as she spreads holiday cheer through the Zoo! While Santa's too busy at the North Pole this year, add some magic to your holiday season with a Santa ZOOm! Full details below. 

Purchase Tickets

Non-Member: $13.95 / 4-pack: $50.00
Member: $12.95 / 4-pack: $45.00
Guests under age 2 are free

Ticket buyer and associated guests commit to the following guidelines:
(Checking the box below is required.)

  • Guests who are fully vaccinated against COVID-19 are not required to wear a mask outdoors.
  • ALL GUESTS are required to wear masks while indoors. Children under age five are not required to wear a face covering.
  • If you are unvaccinated, you need to wear a mask indoors and in circumstances where you cannot maintain social distance outdoors.
  • Enter the Zoo at the time listed on ticket.
  • Be respectful of other guests.
  • Respect Zoo rules to protect humans and animals.


 

Know Before You Go

The same health and safety measures in place for a daytime visit to the Zoo are also in place for ZooLights. These measures include advance online and timed ticketing for a designated day and time, guest capacity limits, one-way paths to control guest flow, enhanced cleaning protocols, and more hand sanitizer stations throughout the Zoo.

  • Guests who are fully vaccinated against COVID-19 are not required to wear a mask outdoors.
  • All guests are required to wear masks while indoors. Children under five are not required to wear a face covering.
  • If you are unvaccinated, you need to wear a mask indoors and in circumstances where you cannot maintain social distance outdoors.

Frequently Asked Questions

Are reservations required for entry to the Zoo?

Yes, reservations are required for both members and non-members. 

  • General admission and member reservations are limited each evening. Once capacity is reached, we will be unable to allow entry to any more guests. Please note: Members must purchase tickets for this event. ZooLights admission is not included with membership.
  • Guests must arrive at their reserved time slot to ensure capacity is not exceeded. The final time slot for ZooLights is 8:30 p.m.
  • If you arrive early for your designated time slot, please wait in your vehicle until 5 minutes before your time slot.
  • Please do not arrive after your designated time slot, as capacity within time slots is limited. We ask that all guests make every effort to arrive on time. If you have a concern please call 617-989-2076.

I can't find my pre-purchased tickets in my email.

Use the "order lookup" function in the menu of our ticketing site for access to your tickets, or use your email platform's "search" function to search for Zoo New England. You will need to provide the email address and phone number used during purchase.

If I visit during the day, can I stay for ZooLights?

No, each day during ZooLights, the Zoo will close at 3:00 p.m., and re-open at 4:00 p.m. for the event. Guests will be asked to exit when the Zoo closes at 3:00 p.m. so staff can fully clean and prep for the evening event. Guests are welcome to return for ZooLights at 4:00 p.m., and will need to purchase separate tickets for the event.

Will you accept cash as payment?

  • Tickets must be purchased ahead of time online. We accept all major credit and debit cards.
  • If you need to use cash to purchase a ticket, please call ahead of time at 617-989-2076.
  • Cash will be accepted at all of our concession and gift locations.

Are EBT/WIC discounts available?

Massachusetts EBT and WIC cardholders receive discounted, $7 admission per ticket for up to four tickets to ZooLights (does not include general, daytime admission). If there are more than four people aged two or older in your group, they will need to buy a full-price ticket. Tickets must be reserved online in advance. Please use code SPARKLE when purchasing tickets to receive this admission price (on your computer, click the purple PROMO CODE box. On mobile phones, hit the Menu button to enter your code.) Please be ready to present your EBT card at the Admissions booth with your tickets upon arrival.  Offer is only valid for Massachusetts residents, and limited quantities are available. If you have any questions, please call 617-989-2076 and our staff will be happy to assist you. Please note: A $1.50 transaction fee applies per ticket. If you need to use cash to purchase a ticket, please call ahead of time at 617-989-2076.

Are Reciprocal/Military/Teacher discounts available?

Reciprocal/Military/Teacher discounts are not available for ZooLights.

Are library passes being honored?

No, library passes will not be honored for ZooLights. Guests who would like to visit during the day may use library passes.

What if I am late for my reserved time slot?

Capacity within time slots is limited. We ask that all guests make every effort to arrive on time. If you have a concern please call 617-989-2076.

What if I make a reservation and I'm unable to attend at the date/time I selected?

In order for a timed reservation system to work as best as possible, please make sure you are able to attend your reserved slot at time of purchase.

I bought the wrong tickets/timeslot. Can this be fixed?

All ticket sales are final. Due to capacity limits, we cannot reschedule or refund tickets.

Can I reserve tickets for a group?

Groups of 10 people or more are eligible to receive discounts to ZooLights. Reservations must be requested a minimum of two weeks in advance of your desired visitation date, and are based on availability . Payment must be made in advance in order to complete your reservation. Request a group reservation

After I purchase my reservation and enter the Zoo, will my time be limited or restricted?

Each timed reservation group should have more than enough time to enjoy ZooLights, however it's important to note that most Zoo pathways will be set in a one-way direction, encouraging guests to move along while adhering to the social distancing recommendations set by the state and CDC.

Is there a fee to park?

No, parking is free in our nearby lots.

Will I have to wait in line to enter the Zoo?

If you arrive early for your designated time slot, please wait in your vehicle until 5 minutes before your time slot.

Can I buy ZooLights tickets before my visit?

Yes. Tickets must be reserved online before your visit. You can reserve your tickets for a specific date and time. To make the check-in process as fast and safe as possible, please print your tickets before arriving at the Zoo.

Can I leave the Zoo and come back in?

In order to safely operate within our capacity restrictions there will be no re-entry.

Are you open if it's raining or snowing?

Yes! All tickets are rain-or-shine, and we don't offer refunds, rainchecks or rescheduling. We encourage you to dress accordingly, or check out our gift shop for rain gear during your visit. In the event of severe weather, updates will be made here on our website and on social media.

Will the animals be on exhibit?

Yes! In Yukon Creek, you can see black bears, a bald eagle, Canada lynx, arctic foxes, and even reindeer!

Please note:

  • For the animals' health, safety and well-being, some animals may not be on exhibit due to weather, exhibit work, or veterinary care.
  • When spending time at an exhibit, please respect physical distancing guidelines.

Will strollers or wheelchair be available for rental?

Yes, we will have single strollers available for a $5 rental fee, and double strollers available for a $7 rental fee. A limited number of standard wheelchairs are a $5 rental fee.

Will the bathrooms be open?

Yes, some bathrooms will be available. Please note, masks are required in all indoor areas, including bathrooms.

Will food be available for purchase?

Yes, snacks and drinks are always available in the Yukon Creek and Trading Post Gift Shop.

Can I fly a drone in the Zoo?

For the safety of our animals, drones are not allowed on Zoo grounds.

Will the rides be open?

Yes, our jungle fun ride will be open. Rides are for children only, but adults may accompany children on the carousel if needed. Please note, rides are weather and crowd dependent.

Can I bring my pet?

Pets are not allowed on Zoo grounds to protect the health and safety of our animals and your pets. Fully trained service dogs trained to perform specific tasks are allowed. Under the Americans with Disabilities Act, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability.

Event Lineup

December 7, 6:30 p.m.: Polymnia Choral Society
Enjoy the vocal stylings of the Polymnia Choral Society. The society is composed of people who love to sing and to share their music with others. Founded in Wakefield in 1953 and based in Melrose since 1956, the group serves the cultural and educational interests of a number of communities by presenting concerts ranging from sacred hymns and classical music to popular show tunes.

Santa ZOOMs

ZOOm with Santa

ZOOm with Santa

Add some magic to your holiday season with a live, personalized video chat with Santa. From the comfort of their own ho-ho-home, kids will go WILD for their very own chat with Jolly Old St. Nick!

Schedule your ZOOm with Santa

 

Holiday Parties

zoolights sweetsGet into the holiday spirit, and mix, mingle and be merry alongside some wild party guests at ZooLights!

We'll work with you to customize every detail of your event, complete with all the trimmings! 

ZooLights Package:

Monday - Wednesday: $3,600
Thursday - Sunday: $4,650
Recommended event timeframe is 4:00 to 6:30 p.m.

  • Enclosed heated Holiday Pavilion tent with fire pits and heating towers outside of the tent
    (Capacity: 50 seated - up to 100 standing)
  • 2.5 hour rental
  • Picnic tables with table covers and catering banquet tables with linen
  • ZooLights admission for 50 guests

Add-On Options

  • Caricature artist: $150/hour
  • Animal encounter: $100/animal

Catering
Please contact us for catering options.

Contact Us

Event Information Request Form


For more information, contact the private functions department:

Zoo New England
1 Franklin Park Zoo
Boston, MA 02121
Phone: 617-989-2009
Fax: 617-989-2025
Email: rentals@zoonewengland.org

Glow Birthday Parties

zoolightsGet glowing, and brighten your birthday at ZooLights!

Party times:
November 19 to January 9
Nightly between 4:00 - 5:15 p.m.
(Guests will explore ZooLights after their event ends at 5:15 p.m.)

Make a Reservation
  • 1.15-hour room rental (Maple Glen Tent)
  • Glow-themed decorations for 32 guests (plastic tablecloths, plates, napkins, forks, centerpieces, glow glasses, glow foam batons)
  • 32 admission tickets

Rates:

Non-member: $1,200 | Member: $1,100
Your package includes admission entrance to ZooLights for 32 people. Additional fees will apply for additional guests.