Stone Zoo is handicap accessible. For rules regarding service dogs, see "Pets" section on this page.

Parking is free at Stone Zoo!
The Zoo’s parking lot is directly in front of the entrance, off of Pond Street.

Directions 

Stone Zoo
149 Pond Street
Stoneham, MA 02180
Phone: 617-541-LION
Google map

By Automobile

On I-93 Traveling North: 

• Take 25 Junction, Route 93 and bear right. Merge onto Rt 28/Main St.
• At first set of lights, take a right.
• Stone Zoo is approximately 1/2 mile on the right

On I-93 Traveling South: 

• Take Exit 26 Park Street
• At the bottom of the ramp, turn left
• At the first stop sign, take a right
• Proceed through the intersection
• The zoo will be approximately 1/2 mile on the right

By Public Transportation

Buses 132 and 99 drive by Stone Zoo

Strollers:
A limited number of strollers are available for rental on a first-come, first-served basis at the Admissions booths. Guests are asked to present a current photo ID.

• Single Stroller: $5
• Double Stroller: $7

Wheelchairs:
A limited number of standard wheelchairs may be rented at the Admissions booth on a first-come, first-served basis. Guests are asked to present a current photo ID. To ensure availability, we recommend making a reservation by contacting the Guest Services Supervisor at 781-438-6321, Monday through Friday, 9 a.m. to 5 p.m. Wheelchair reservations should be made at least a day in advance.

• Standard Wheelchair: $5

There’s no assigned nurse or medical facility on grounds. We do provide basic first aid supplies when requested by an adult. We do not give out pills of any sort. Basic medications may be purchased at our gift shop. When requested, EMT services can be called to the Zoo.

At this time, we are not requiring masks or proof of vaccination to visit the Zoo. Please note, we are following local, state and CDC guidelines, and therefore these policies are subject to change based upon their guidance. Health & Safety updates will be posted on our website, so please be sure to check here before your visit. 

The Zoo maintains a lost and found, but the Zoo is not responsible for lost or stolen items. Items and articles found by our staff or visitors are kept for a minimum of 30 days when turned in. After 30 days, the Zoo reserves the right to dispose of said items at the Zoo's discretion.

Missing something after your visit? Call 617-989-2000 to check if it has been turned in. We’ll need an exact description of the item along with your name and a number where you can be reached. If we have the item, we’ll call you back to arrange a pick-up time that’s convenient for you.

If you become separated from your child, please notify the nearest Zoo employee. Zoo staff will need a general description of what your child was wearing, name, age, sex, and the area you last saw him/her. This will be relayed to our security officers and other Zoo staff, and we will begin an immediate search.

We don’t have a general PA system throughout the park. If you don’t see an employee nearby, please head to the nearest admissions booth. If a child is found, we will have him/her taken to our administrative building to await you. If a resolution is not met within 30 minutes, the local police are notified.

Pets are not allowed on Zoo grounds to protect the health and safety of our animals and your pets. Fully trained service dogs trained to perform specific tasks are allowed. Under the Americans with Disabilities Act, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability.

Please don’t leave pets in your parked vehicle while visiting the Zoo. If deemed necessary for the animal's wellbeing, the Zoo will contact authorities.

Zoo New England is Sensory Inclusive Certified

We partner with KultureCity to continually improve our ability to assist guests with sensory needs. Through KultureCity's certification process, Zoo staff are trained by leading medical professionals on how to best accommodate guests with sensory needs. 

Sensory Bags
Sensory bags containing fidget tools, verbal cue cards, noise canceling headphones and other resources are available for checkout (at no cost by leaving an ID) at our admissions booths.

Communication Board
You'll find this visual communication tool in our playground, located by the barnyard. Zoo map

Social Story

KultureCity App
Download the free KultureCity App to view sensory features available during your visit, including locations for Quiet Zones and Headphone Zones.

Visit our Tickets & Membership section for special offers.

For the safety and comfort of visitors and Zoo animals, the following rules are in effect during your Zoo visit:

• Don’t feed or allow children to feed any of the animals in the Zoo's collection. Each animal is on a specially enriched diet prescribed by the Zoo's professionally-trained veterinarian staff that keeps it healthy and fit. Things that people find good, healthy and harmless might be very harmful to the animals.
• Tormenting animals is not tolerated and guests found doing so will be asked to leave immediately.
• Stay on pathways and don’t place children on the railings.
• Don’t throw anything into animals’ exhibits or the water (including coins). Even the simplest object can be hazardous if swallowed.
• Children must always be in the company of adults.
• Roughhousing and heavy horseplay, as well as running around or screaming, is discouraged, as it bothers other guests and animals.
• Any theft or destruction of Zoo property will result in prosecution to the fullest extent of the law.
• The Zoo doesn’t have public storage facilities, and no items may be left in the care of Zoo employees or left unattended on Zoo grounds. The Zoo is not responsible for items left unattended and will dispose of abandoned items when necessary.
• Shirts and shoes must be worn at all times.
• You’re welcome to bring your own lunch and snacks with you. We have plenty of picnic areas available. Please note: straws and alcohol are not allowed on Zoo grounds.  Please help in our conservation efforts by throwing away garbage and recycling when possible.
• For the safety of our Zoo collection, pets or animals of any kind are not allowed on Zoo grounds at any time. For rules regarding service dogs, see "Pets" section on this page.
• Smoking and/or vaping within our Zoo is prohibited. Check with the Admissions booth for the closest permissible location.

The following items may not be brought on Zoo grounds:

• Alcohol
• Balloons
• Balls
• Bicycles, Scooters, Roller Blades/Skates, Heelys
• Drones
• Frisbees
• Kites
• Radios
• Squirt Guns
• Weapons