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Guests feeding giraffe in an Animal Experience

Animal Experiences

See the Zoo from a new point of view! In these exclusive experiences, you'll meet some amazing animals and have your questions answered by our educational specialists.

🎁 Animal Experiences make unforgettable gifts! If your favorite one is on pause until spring, grab a ZNE gift card—perfect for gifting now and using later. 

Please note that tickets are per person, not per group.

Red Panda: Stone Zoo

Prepare to be bamboozled by the undeniable cuteness of these ring-tailed rascals! For a limited time, our resident red panda from Franklin Park Zoo has settled into his temporary home at Stone Zoo. Also known as the "firefox," "bear-cat," or "first panda," this ancient species is full of unique characteristics! You'll have the opportunity to participate in a training session and feed our red panda a healthy snack!

  • When: Daily through January, Tuesday - Sunday, 10:00 - 10:30 a.m.
  • Where: Stone Zoo (Meet at Main Entrance)
  • Who: Ages 4 and up
  • Price per person: Members: $100 | Non-Members: $125

Please Note:

  • Tickets are per person, not per group.
  • Tickets may be purchased online or at the gate if available. Experiences often sell out quickly—buy online at least 24 hours in advance to secure your spot. If the experience is sold out online, tickets will not be available at the gate.
  • Red Panda Experience tickets do not include general admission to the Zoo. Admission tickets are required, and must be purchased separately here.
  • These encounters accommodate up to six guests per group and are not private, so you may share the experience with other visitors.
  • All guests above the age of 4 must be accounted for in the group size.
  • Children must be at least 4 years old to participate in the experience. Any children under the age of 4 years old will not be able to enter. Children under the age of 16 must be accompanied by an adult, and ticket must be purchased.
  • Closed-toed shoes are required for this experience.
  • Red panda experiences are not wheelchair accessible.
  • Touching or petting animals is not permitted.
  • Though we do our best to engage them, it’s ultimately up to the animals as to whether they want to participate in the feeding experience. You're still guaranteed to get plenty of attention from our care team, who will guide your experience, so have your questions ready!

Reindeer: Stone Zoo

Join us for an up-close, hands-on experience with our reindeer! Discover fascinating details about the myths and legends of reindeer, and if they really pull Santa’s sleigh. You'll even have the opportunity to feed our reindeer a healthy snack!

  • When: Daily through March, Tuesday - Sunday, 1:30 - 2:00 p.m. 
  • Where: Stone Zoo (Meet at Main Entrance)
  • Who: Ages 4 and up
  • Price per person: Members: $40 | Non-Members: $45

Please Note: 

  • Tickets are per person, not per group.
  • Tickets may be purchased online or at the gate if available. Experiences often sell out quickly—buy online at least 24 hours in advance to secure your spot. If the experience is sold out online, tickets will not be available at the gate.
  • Reindeer Experience tickets do not include general admission to the Zoo. Admission tickets are required, and must be purchased separately here.
  • These encounters accommodate up to six individual tickets per group and are not private, so you may share the experience with other visitors.
  • All guests above the age of 4 must be accounted for in the group size.
  • Children must be at least 4 years old to participate in the experience. Any children under the age of 4 years old will not be able to enter. Children under the age of 16 must be accompanied by an adult, and ticket must be purchased.
  • Closed-toed shoes are required for this experience.
  • Touching or petting animals is not permitted. 
  • Though we do our best to engage them, it’s ultimately up to the animals as to whether they want to participate in the feeding experience. You're still guaranteed to get plenty of attention from our care team, who will guide your experience, so have your questions ready!

Sloth: Stone Zoo

Sloth devotees, get ready to hang with these two-toed tree-dwellers! Don't miss out on an up-close and personal look at the world's slowest mammal and learn from the care team who work with them every day. You'll have the opportunity to participate in a training session and feed our sloth a healthy snack!

  • When: Daily through March, Tuesday - Sunday, 11:00 - 11:30 a.m.
  • Where: Stone Zoo (Meet at Main Entrance)
  • Who: Ages 4 and up
  • Price per person: Members: $65 | Non-Members: $75

Please Note: 

  • Tickets are per person, not per group.
  • Tickets may be purchased online or at the gate if available. Experiences often sell out quickly—buy online at least 24 hours in advance to secure your spot. If the experience is sold out online, tickets will not be available at the gate.
  • Sloth Experience tickets do not include general admission to the Zoo. Admission tickets are required, and must be purchased separately here.
  • These encounters accommodate up to six guests per group and are not private, so you may share the experience with other visitors.
  • All guests above the age of 4 must be accounted for in the group size.
  • Children must be at least 4 years old to participate in the experience. Any children under the age of 4 years old will not be able to enter. Children under the age of 16 must be accompanied by an adult, and ticket must be purchased.
  • This experience is not wheelchair accessible.
  • Closed-toed shoes are required for this experience.
  • Touching or petting animals is not permitted. 
  • Though we do our best to engage them, it’s ultimately up to the animals as to whether they want to participate in the feeding experience. You're still guaranteed to get plenty of attention from our care team, who will guide your experience, so have your questions ready!

Cancellation Policy

  • All experiences cancelled seven or more days in advance of the scheduled date will receive a full refund. All experiences cancelled less than seven days in advance of the scheduled date will not receive a refund. Experiences can be rescheduled to an available date for an additional $35.00 fee.
  • Late arrivals cannot always be accommodated due to previously-scheduled feedings and procedures. If you arrive more than 10 minutes late for your experience, please contact the Education Administrator at 617-989-3742 or email Education@zoonewengland.org to discuss rescheduling options. Late arrivals will be subjected to a $35.00 rescheduling fee.
  • No shows will receive an automatic cancellation, will not receive a refund and will be subjected to a $35.00 rescheduling fee.

Contact Us

Please contact the Education Department if you have questions about our booking requirements.

The following experiences are closed for the winter season, returning in the spring. 

  • Flamingo: Stone Zoo
  • Giraffe: Franklin Park Zoo
  • Tapir: Franklin Park Zoo
  • Tortoise: Stone Zoo