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Apply your daytime general admission receipt toward a membership! Memberships include two Zoos for the price of one for a full year, and much more! 

With Plan-Ahead Pricing, you choose the date and time that fits your schedule and your budget. Our prices vary by day and time, so booking online in advance usually means the lowest price. Gate prices are always the highest, and members enjoy free daytime admission all year. 

ConnectorCare cardholders receive general admission for $11 per person, including a $1.50 transaction fee for each ticket, for up to four people. Please be ready to present your card at the Admissions booth upon arrival. Offer is only valid for Massachusetts residents through Dec. 31, 2026.

Visit Health Connector website to purchase discounted tickets

If you have any questions, please call 617-989-2076 and our staff will be happy to assist you.

Discounted General Admission Tickets

Massachusetts EBT and WIC cardholders receive general daytime admission for $7 per person, for up to four people. Offer valid for Massachusetts residents through Dec. 31, 2026. 

Online tickets (EBT only): Verify your eligibility before purchasing by logging into or creating an ID.me account to confirm your identity and EBT affiliation. ID.me cannot be used for WIC accounts. WIC tickets must be purchased at the gate. For help navigating the ID.me application, please visit the ID.me Help Center. 

Gate tickets: Please be ready to present your physical EBT or WIC card at the Admissions booth upon arrival. 

If you have any questions, please call 617-541-5466 or email us and our staff will be happy to assist you. 

Groups of 10 or more non-members pay $19.95 per adult and $13.95 per child; registered 501(c)(3) nonprofits pay $10 per person. Reservations are required and groups cannot book online. Full Details

Library pass holders receive 40% off standard daytime admission for up to six guests, applied at the gate. To use the discount, present the physical library ticket at the Zoo’s admission booth. We cannot accept email confirmation and reservations are not required. Check with your library about pickup, as many are closed on weekends.

Library passes may be used for general daytime admission only and cannot be used for our evening ZooLights event.

Contact us for more information.

Active-duty military personnel and their immediate family (up to four people) receive 40% off general daytime admission. Active military also receive membership discounts. Available online (verify eligibility via ID.me) and at the gate. For help navigating the Id.me application, please visit the ID.me Help Center. 

Teachers:

Teachers who are members of the MTA, BTU, or AFT-MA receive 40% off general daytime admission. Please present the appropriate ID for each individual. This discount is available at the admissions gate only (not for online tickets) and applies to the teacher only. Teachers also receive membership discounts.

Members of AZA accredited institutions receive 50% off general daytime admission, for up to two adults and four children. This discount is available at the admissions gate only. 

Tickets and Admission

A valid ticket or membership is required for each visitor to enter. Tickets are for one-time use only and are valid only for the date, time, and location noted at the time of purchase; online purchases are valid only at the location indicated. Tickets are non-refundable, have no cash value, and cannot be combined with any other offer. 

When a ticket is purchased for a specific timed entry, it admits the named purchaser and party for the date and arrival window selected, subject to available capacity. Entry outside the reserved window is not guaranteed and may be refused or rescheduled at Zoo New England’s discretion. 

1. Daytime tickets may not be used for private or after-hours and evening events.
2. Boston Lights, ZooLights, 21+ events, and separate evening event tickets may not be used for daytime visitation. These events are rain or shine.
3. Valid government-issued ID is required for 21+ events and will be checked before entry. No one under the age of 21 is admitted.
4. Membership benefits and admission are valid only for the named member(s) and are non-transferable. 

Privacy and Communications 

When you purchase a ticket, product, membership or visit, Zoo New England collects personal information to process your purchase, manage your visit, and communicate with you about our events, programs, and membership. We use and safeguard this information as described in our Privacy Policy, which also explains your privacy choices, including how to opt out of marketing and targeted advertising. Our collection and use of any sensitive and/or personal information is governed by that Policy and applicable law. 

How do I retrieve my ticket?

Tickets purchased online are delivered to the email address provided (please allow up to one hour for receipt). Please note, your email receipt is not your ticket. You will need to download your barcoded tickets from your email and present them at the Admissions booth.

You can also use the "order lookup" function on the menu of our ticketing site for access to your tickets. You will need to provide the email address and phone number used during purchase.

How does online pricing work?

With Plan-Ahead Pricing, you choose the date and time that fits your schedule and your budget. Our prices vary by day and time, so booking online in advance usually means the lowest price. Gate prices are always the highest, and members enjoy free daytime admission all year. 

Children under age two are free. A $1.50 processing fee applies per ticket purchased online. 

Are these the final prices or it is possible for the price to go down?

The current price listed online will always be the most affordable option for the selected date. It is possible that the price may increase over time. 

Can I still buy tickets at the gate?

Buying tickets online in advance saves you time and money. If available, general admission tickets may be sold at the gate at both Zoos. Prices will be higher at the gate, so we recommend buying your tickets online in advance. 

What forms of payment do you accept at the gate?

We accept Zoo gift cards, cash, credit cards and Apple Pay.

How far ahead do I need to purchase tickets in order to save?

We recommend buying tickets online at least 24 hours in advance. An advance purchase online ticket offers the lowest price for the date of your visit. 

If I have already purchased tickets, can I visit on another day?

All ticket sales are final and cannot be moved to other dates. Please make sure you can attend your reserved slot at time of purchase. 

Does this affect membership rates?

No, the cost of membership is not affected by plan-ahead pricing, and you can apply your daytime general admission receipt toward the purchase of a membership within seven days! Membership is always the best deal—members enjoy free admission to two Zoos for one low price! As a member, you’ll receive discounts on food and gift purchases, party rentals, education programs, invites to members-only events and habitat previews, express entrance on high attendance days, and much more. Become a member today!