Know Before You Go: To ensure the safety of staff and guests, we've made modifications to the Zoo experience in accordance with public guidance and health recommendations. Please review our updated FAQs (FPZ and SZ) before your visit. Members:​ Online reservations are required for your visit.

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Current Members

Online reservations and scannable timed tickets are now required for members.

In order to ensure the safety of staff and guests, we've made modifications to the Zoo experience in accordance with public guidance and health recommendations. More

Don't forget your photo ID!

Membership cardholders are asked to present a photo ID with their membership card on each visit to Franklin Park and Stone Zoos. Membership cards are non-refundable and non-transferable. Memberships are valid only for the named cardholders.

Renew your membership

Update your contact information 

Contact us with your current contact information. Please include your name, member ID and mailing address.

Replace misplaced or stolen cards

Membership cards can be replaced for $5.00. You can place an order for replacement cards at any of our admissions gates, by sending a check to the Membership Department or by calling our office at 617-989-2076. Please allow up to two weeks for mailing and processing.

Please note: Memberships are non-refundable and non-transferrable.