Current Job Opportunities

Position

Curator of Horticulture

Location

Franklin Park/Stone Zoo

Department

Horticulture

Reports To

Chief Operating Officer

Essential Job Functions

Oversees, develops, and curates a living collection of plants to meet the needs of animal exhibits, display gardens, plant conservation priorities, and the overall landscapes of both Franklin Park and Stone Zoos. Exercises direct supervision of Horticulture Supervisor, Horticulturists, Landscapers, Interns and Volunteers, as assigned.

Duties & Responsibilities

• Prepares and plans for planting and display of flowers, plants, tropical plants, flowering shrubs and trees, including formal gardens to ensure the beautification of exhibits and public areas.
• Develops and oversees plant conservation programs.
• Establishes and implements Departmental and staff performance goals that support the organization’s mission and Strategic Plan.
• Develops and oversees Horticulture Department budget.
• Responsible for hiring, promotion, termination and performance evaluations for department staff.
• Oversees the care and installation of the interior landscapes at Franklin Park Zoo.
• Oversees and assists in the design, planting, and maintenance of flowers, plants, shrubs and trees; determines and advises personnel of the best methods of planting, pruning, IPM, and other horticultural practices.
• Generates staff schedules, prepares and submits payroll records.
• Prepares budget requests for assigned activities based on projected needs; purchase plants, seeds, and soils, etc, for use in gardens and exhibits.
• Maintains liaisons between local garden clubs, horticultural societies, city and state agencies, and zoological institutions to exchange information and/or solve problems.
• Determines needs and assigns workers to specific tasks as relates to the requests and activities of the Horticulture Department.
• Directs all aspects of plant maintenance including: watering, fertilizing, pruning, transplanting, and propagation.
• Oversees and administers IPM as needed.
• Prepares written reports as needed.
• Supervises and coordinates volunteers.
• Oversees care and maintenance of all department vehicles, machinery and equipment.
• Participates in the development and implementation of horticultural educational and interpretive programs for zoo guests and staff.
• Oversees operation of the zoo greenhouse.
• Oversees all landscape construction.
• Purchases parts, tools, materials and plants as needed.
• Provides quality customer service to both internal and external customers.
• Interacts with and answers questions of zoo guests by providing information about the zoo and acts as good-will ambassador for the Zoo.
• Operates two-way radio responsibly and professionally.
• Coordinates and collaborates with the Facilities Department for snow removal.
• Is “On-Call” 24 hours a day, seven days a week for zoo emergencies.
• Performs related and non-related work as assigned to assure the proper operation of the Zoo.

Minimum Job Requirements

• College degree in horticulture or related science and/or a minimum of 5 years’ professional experience in the field of Horticulture, Landscaping or Zoological Horticulture.
• Must have a minimum of 5 years supervisory experience.
• Must have a negative TB test.
• Must have experience with budget development and management.
• Ability to follow oral and written instructions.
• Ability to communicate clearly and professionally verbally and in writing.
• Knowledge and experience of the principals, practices, and techniques of horticulture in a Zoological setting.
• Knowledge of and experience with the materials and equipment used in horticulture.
• Ability to supervise. This includes: planning and assigning work, assessing employees' capabilities and available resources, conducting evaluations, training and motivating employees, conducting corrective action as needed.
• Ability to analyze and determine the applicability of horticultural data, to draw conclusions, and make appropriate recommendations.
• Ability to maintain accurate records and prepare general reports.
• Ability to communicate effectively and give oral instructions in a precise, understandable manner.
• Knowledge and experience of the safety practices and procedures followed in horticultural operations.
• Knowledge and experience with greenhouse operations.
• Knowledge and experience with plant propagation techniques.
• Knowledge and experience with the varieties and uses of ornamental trees, shrubs and flowers.
• Knowledge and experience with soils and the conditions needed to foster the growth of trees, shrubs and flowers.
• Must have a valid driver’s license.
• Must be able to work weekdays, weekends, evenings, and holidays as needed.
• Ability to maintain harmonious working relationships with others.
• Must be able to lift at least 50 pounds.
• Must be able to work under adverse conditions including adverse weather and heights.

Working Conditions

• Outdoors under exposure to all types of weather conditions.
• Frequently need to bend, stoop, climb, kneel and lift.
• Frequent requirement to lift moderate to heavy objects.
• Work on uneven terrain with exposure to dust and allergens.
• Move about on slippery surfaces.
• Work at elevated heights and confined spaces.

Location

Franklin Park Zoo

Department

Development

Reports To

V.P. of Development, Leadership Giving and Operations

Essential Job Functions

The Development Assistant helps to build private support for Zoo New England by providing administrative support to the development department including, but not limited to, gift processing, record keeping, mailing coordination, and event support.

Duties & Responsibilities

• Process charitable gifts (including copying, filing, and entering into Raiser’s Edge)
• Produce timely acknowledgment letters and coordinate mailings
• Maintain all development filing systems
• Prepare weekly check deposits
• Update credit card log on a regular basis
• Provide assistance to accounting department with requests for gift documentation or reports
• Maintain and update donor and prospect database in Raiser’s Edge
• Coordinate logistics for committee meetings and compose minutes
• Assist in the planning and implementation of development events
• Attend development events and relevant committee meetings, including some evenings and weekends
• Work closely with development team, and particularly with Manager of Annual Giving & Development Operations
• Support priorities set by the Vice President of Development
• Other duties as required

Minimum Job Requirements

• Minimum of two years of experience in an administrative position
• Associate’s or Bachelor’s degree
• Strong written and verbal communication skills, and strong interpersonal skills
• Ability to maintain confidentiality regarding donor information
• Strong attention to detail; ability to be a self-starter and to multi-task
• Proficiency in Microsoft Word, Excel, PowerPoint, and Raiser’s Edge data entry

Preferred Job Requirements

• Familiarity with Raiser’s Edge software functionality and data management protocols
• Experience in fundraising environments, particularly those supporting membership and/or cultural institutions
• Strong commitment to the mission of Zoo New England
• Positive attitude and a sense of humor

Location

Franklin Park/Stone Zoo

Department

Facilities

Reports To

Custodial Services Supervisor, Facilities Manager         

Essential Job Functions

Performs routine manual tasks in connection with the maintenance, care, upkeep, repair and beautification of parks and roadways. Cleans buildings, grounds and performs manual labor tasks required as part of the operation of the zoos.

Duties & Responsibilities

• Perform the cleaning, re-stocking of restrooms and office facilities throughout the parks.
• Perform routine tours throughout the parks collecting trash.
• Report any repairs needed to the Facilities Supervisors.
• Set-up and knockdown facilities for Special Events.
• Will require working in all types of weather and will require snow removal.
• May require the ability to perform minor repairs or maintenance duties such as painting, etc.
• Drive to various locations in park and haul animal waste and trash to dumpsters.
• Perform routine tours throughout the parks emptying barrels and picking up trash (and recycle products).
• May require washing windows.

Minimum Job Requirements

• Candidate must have a minimum of 2 years’ experience in Custodial service or similar manual labor.
• Must have the ability to communicate in English verbally.
• Must have a valid Massachusetts driver’s license.
• Must be available for 24 hour on-call, as required.
• Must be able to work and travel to either Zoo as required.
• Ability to lift and carry items up to 50 lbs.
• Perform all other duties, such as snow removal, moving office furniture, as may be required.

Temperate Location

Franklin Park Zoo/Stone Zoo

Department

Horticulture

Reports To

Curator of Horticulture

Essential Job Functions

Oversees the care and installation of the exterior gardens and landscapes at both Franklin Park and Stone Zoo. Supervise volunteers, community service workers, seasonal employees, and interns on an assigned basis.

Duties & Responsibilities

• Oversees the care and installation of the exterior gardens and landscapes at both Franklin Park Zoo and Stone Zoo.
• Provide quality customer service to both internal and external customers.
• Participates in all aspects of landscape construction and exhibit construction as pertains to the landscape.
• Plants trees, shrubs, plants, flowers, bulbs, seed and sod.
• Participates in the development and implementation of educational and interpretive programs relating to the temperate plant collection for Zoo staff and guests.
• Participates in the development and implementation of browse/toxic plant program with Zookeepers.
• Administers IPM as needed.
• Coordinates pick-up or delivery of plant donations.
• Submits proposals for development and improvements to temperate collections, exhibits or botanical displays.
• Develops conservation programs that relate to temperate plant collections.
• Waters trees, shrubs, plants and flowers utilizing irrigation systems, sprinklers, hoses or by hand.

Working Conditions

• Outdoors under exposure to all types of weather conditions.
• Frequently need to bend, stoop, climb, kneel and lift.
• Frequent requirement to lift moderate to heavy objects.
• Work on uneven terrain with exposure to dust and allergens.
• Move about on slippery surfaces.
• Work at elevated heights and confined spaces.
• Handle toxic and/or hazardous materials.
• Work in confined or cramped spaces.
• Frequent exposure and close contact with a variety of animals including mammals, birds, reptiles, amphibians, fish, and insects.

Minimum Job Requirements

• College degree in Horticulture or related science and/or 3-5 years' professional experience in the field of horticulture or landscaping or some combination thereof.
• Ability to provide quality customer service to both internal and external customers.
• Ability to follow oral and written instructions.
• Ability to communicate clearly and professionally in writing and verbally.
• Ability to work under conditions including adverse weather and heights.
• Must have a negative result on a TB test.
• Must have the ability and willingness to work independently and as a team member.
• Must have a valid driver's license.
• Must be able to work weekends, holidays, and overtime as needed.
• Must have a good work history.
• Ability to perform heavy manual labor.

Location

Franklin Park Zoo and Stone Zoo

Department

Horticulture                       

Reports To

Curator, Horticulture   

Essential Job Functions

Supervises seasonal employees, volunteers, community service workers and apprentice horticulturists on an as assigned basis.

Pay Rate

$12.75/hour

Duties & Responsibilities

• Participates in the installation and maintenance of the landscapes at both the Franklin Park and Stone Zoos.
• Participates in all aspects of landscape construction and exhibit construction as pertains to the landscape.
• Plants trees, shrubs, plants, flowers, bulbs, seed and sod, as directed.
• Prepares planting areas, installs walls, fences, pathways, irrigation systems and water features, as directed.
• Waters trees, shrubs, plants and flowers utilizing irrigation systems, sprinklers, hoses, or by hand.
• Performs all aspects of plant maintenance including:  weeding, dead-heading, pruning, fertilizing, transplanting, dividing, propagation, mulching and winterizing.
• Performs all aspects of grounds maintenance including: raking, sweeping, blowing, trash collection, snow removal, sanding and salting, mowing, edging and grading.
• Operates machinery including:  mowers, hedgers, weed-whackers, chainsaws, snow throwers, roto-tillers, skid-steer loaders, backhoe-loaders, tractors and sod cutters.
• Assists in the collection and transport of purchased or donated trees, plants and flowers.
• Assists in the supervision of Community Service groups, Seasonal employees, Volunteers and Interns.
• Monitors Zoo grounds to make sure they are safe, clean, attractive and comfortable for Zoo guests and staff.
• Purchases parts and materials, as directed.
• Interacts with and answers questions of Zoo guests by providing information about the Zoo and acts as a Good-Will Ambassador for the Zoo.
• Operates two-way radio responsibly and professionally.
• Attends training and education programs and seminars.
• Works outside in all weather.
• Performs related or non-related work as assigned to assure the proper operation of the Zoo.

Minimum Job Requirements

• Some basic knowledge of landscaping and horticultural principles and practices.
• Ability to provide quality customer service to both internal and external customers.
• Ability to follow oral and written instructions.
• Ability to work under conditions including adverse weather and heights.
• Ability to operate machinery.
• Must be able to lift at least 50 pounds.
• Must have a negative result on a TB test.
• Must have the ability and willingness to work independently and as a team member.
• Must have a valid driver’s license and a good driving record.
• Must be able and willing to work weekends, holidays and overtime, as needed.
• Must have a good work history.
• Ability to perform heavy manual labor.

Location

Franklin Park & Stone Zoo       

Department

Private Functions

Reports To

Private Functions Manager

Employment Status

Seasonal Position, June-October

Essential Job Functions

Reporting to the Private Functions Manager, the Private Functions Associate plays an important role in the following core areas: birthday party sales, client development, organizing and implementation of other events. Responsible for increasing birthday party sales at both Zoos. The Private Functions Associate will play an active role in managing on-site birthday party events and small events. Works in conjunction with catering staff, zookeepers and other departments to deliver 100% satisfaction to parents, children and other party guests.

Must be detail-oriented, highly organized and creative. Able to bring new ideas to enhance birthday parties. This is a highly visible position therefore, the Private Functions Associate is expected to bring a friendly personality to work while providing exceptional customer service to staff, clients and Zoo guests. It is imperative that the person in this position has strong verbal and written communication skills. 

The Private Functions Associate is an entry level position. The position is both administrative and sales oriented. A great opportunity to learn in a fast paced fun environment surrounded by nature and wildlife.

Duties & Responsibilities

• Sales
  • Expand the birthday party program to its maximum capacity per weekend at both Zoos
  • Upsell rental space
• Project Management:
  • Be in charge of birthday party from start to finish
  • Coordinate and monitor birthday party event timelines
  • Create client profiles and generating contracts and invoices for each event along with any additional forms
  • Coordinate and communicate with both internal and external customers, including Zoo staff, vendors, clients, and Zoo visitors to ensure the success of each event
  • Be the on-site contact person for weekend birthday parties and small events
  • Greet, acknowledge, and interact with clients in a friendly and professional manner
  • Responsible for setting up and breaking down birthday venues, organizing birthday supplies and office work
  • Conduct surveys of past reservations
• Administrative role:
  • Answer and return phone calls, follow-up with inquiries, data entry, maintain event files, scanning and assistance with creating correspondence, mass mailings, and maintain a supply of marketing materials for distribution
• Work in conjunction with the Private Functions Manager on larger scale events
• Assist with tasks related to departmental events including, but not limited to; shipping/transport of event supplies, placing orders for event equipment and supplies from vendors, check-in of guests at events, handling guest reservations, event record keeping
• Other duties as assigned

Minimum Job Requirements

• High School Diploma
• Must be reliable and self-sufficient with great customer service skills
• One year of customer service or party planning experience
• Strong sales and project management abilities: capable of prioritizing and handling multiple clients simultaneously, under tight time constraints and with great organizational skills
• Exceptional interpersonal skills with the ability to effectively communicate directions and instructions and work with diverse populations
• Excellent verbal, written and presentation skills
• Ability to be fun, creative, energetic and enthusiastic
• Ability to multi-task, manage time efficiently and learn quickly
• Proficiency with all Microsoft Office applications
• Must be able to work Thursday – Monday with occasional evenings
• Must have a desire to interact with children and families
• Must have a driver’s license with a clean driving record in order to work between Stone Zoo and Franklin Park Zoo
• Must be fluent in English
• Must be able to lift 20 - 40 lbs

Preferred Job Requirements

• A passion for event planning
• Self-motivated
• Ability to manage simultaneous projects and assignments with little direction

Location

Franklin Park/Stone Zoo

Department

Security

Reports To

Safety & Security Supervisor

Hourly Rate

$12/hour

Essential Job Functions

Responsible for the safety and security of ZNE’s visitors, staff, collection, and property. The ability to abide by and utilize security protocols as identified. Successful completion of all departmental training. Ability to complete required security forms and logs in an accurate and timely fashion. Must be able to effectively communicate with Zoo New England employees, guests, and vendors while providing safety and security related services. Must have a professional, pleasant and respectful demeanor in the course of providing safety & security services to employees, guests, and vendors. Responsible for enforcing company policies throughout the Zoos as required. Must be able to work at both the Franklin Park Zoo in Boston and the Stone Zoo in Stoneham, MA.

Duties & Responsibilities

• Enforce all Company policies and procedures and report all violations to immediate supervisor.
• Enforce all Company traffic rules and issue traffic tickets.
• Maintain a highly visible patrol of Zoo grounds.
• Issue and Maintain employee IDs.
• Maintain a professional appearance and attitude at all times.
• Write clear and concise Incident Reports, Complete Daily Activity Logs.
• Escort or drive a motor vehicle to transport money and valuables to prevent theft and ensure safe delivery.
• Follow all departmental policies / procedures and orders.
• Respond to all emergencies.
• Work Holidays, Weekends and Nights.
• Assist guests and staff, as necessary.
• Report all safety / fire hazards to the Safety & Security Manager or Safety & Security Supervisor through Daily Activity Log.
• Participate in all departmental and Zoo wide meetings & training programs.
• Lock/unlock buildings or gates, as needed.
• Perform any additional duties as required by the Safety & Security Manager or Supervisor
• Ability to work in adverse weather conditions for prolonged periods of time.
• Notify appropriate personnel and departments of incidents and / or problems.
• Report any and all situations that are out-of-the-norm.
• Report any safety or hazards concerns to /Safety and Security Supervisor.

Working Conditions

Working in an office setting, use of a computer, printer, copier, and other office equipment, the ability to sit, and stand for significant periods of time on continuous bases. Use of hands and fingers to operate office equipment. The ability to lift up to 50 lbs., push, pull, and bend. The ability to work outdoors in weather common to winter, spring summer and fall. The ability to walk on several different surfaces as presented in a Zoo environment. The ability to run in emergency situations. Good vision, hearing, and speaking abilities. Ability to drive several types of vehicles on behalf of ZNE including a golf cart.

Minimum Job Requirements

• Must be dependable, trustworthy, reliable, and have a good moral character.
• Able to communicate effectively, both written and verbal.
• Ability to follow directions both, written and verbal. Capable of making sound judgments.
• Must remain alert at all times while on duty.
• An understanding of the use of a two-way radio system.
• Ability to maintain emotional control in all situations.
• Ability to remain calm in an emergency/crisis situation.
• Strong Computer Skills.
• Confident in own abilities to perform the duties required.
• Valid Driver’s license in good standing.
• Comply with ZNE Defensive Driving Training as required by ZNE’s liability insurance carrier.
• High School diploma or GED
• Must respond to emergency calls in a promptly and professionally.

Preferred Job Requirements

• Meet all of the minimum requirements.
• 3 years’ experience in Security, Law Enforcement or Military.
• Capable of deductive reasoning.
• Current First Responder and CPR certifications.
• Report writing experience.

Location:

Franklin Park Zoo

Department: 

Animal Health

Reports To:

Hospital Manager

Schedule:

Four 10-hour days, Sunday - Wednesday

All applications should be received by end of day on June 30, 2019.

Essential Duties & Responsibilities

Provide nursing care and husbandry of all hospitalized and quarantine animals. Prepare for medical and surgical procedures, responsible for set-up and break-down of those procedures. Participate in medical and surgical care of all animals at Zoo New England and Trailside Museum. Performance of in-house laboratory procedures, including manual complete blood counts, fecal examination, urinalysis, etc. Daily data entry, record keeping, and filing are required. In the absence of a veterinarian, perform triage and direct emergency care of animals. Other responsibilities as required.

Minimum Job Requirements

Minimum of three years of full time experience as a clinical veterinary technician. Must be certified or eligible for certification as a veterinary technician in Massachusetts and nationally.   Must be willing to work in direct contact with dangerous animals, contagious diseases, and in hazardous conditions. Must receive rabies immunizations/titers, annual TB testing, and have an understanding of zoonotic disease risks. Able to work weekends, holidays, overtime, as well as outside and in inclement weather when needed. Must be able to obtain class A firearms ID, class III driver's license, and pass CORI screens and random drug testing. Must be willing to learn new techniques on the job and to work within a diverse team. Clear written communication skills are essential. Able to lift 50 pounds.

Preferred Job Requirements

Five years or more of progressive clinical experience. Previous experience working with zoological species. Knowledge and experience with laboratory procedures, especially manual blood counts. Strong foundation and knowledge of anesthetic techniques and patient monitoring. Knowledge of protocols and procedures for preventative health maintenance of captive animal collection. Knowledge of handling and use of relevant pharmaceutical agents and their administration. Knowledge of criteria used to judge relative health status of animals. Knowledge of dietary and husbandry requirements and physical restraint of exotic and wild animals.

Department

Animal Care

Location

Franklin Park Zoo/Stone Zoo

Reports to

Chief Operating Officer

Essential Job Functions

Manages the Animal Care Department of the Franklin Park and Stone Zoo. Develops and implements procedures for the care of the animal collection and staff. Provides leadership for the Animal Care Department and all Animal Care staff, ensuring a healthy, productive, and positive work environment while functioning as a leader and team member within Zoo New England as a whole. Directs the development of the animal collection, with input from the Animal Management Committee, according to the objectives of ZNE’s strategic plan.

Duties & Responsibilities

1. Formulates and implements proper animal management practices and programs, including producing Institutional Collection Plans (ICP) that meet or exceed AZA accreditation requirements. Updates these plans as needed.
2. Develops ICP’s in accordance with ZNE conservation priorities. Assists with establishing those priorities, while coordinating with other ZNE departments, integrating conservation research and appropriate conservation messaging through all levels of public interaction i.e. exhibit interpretation, education programming, and marketing. Ensures ZNE is continuously building a dynamic collection that meets all the needs of the organization.
3. Establishes schedules and collaborates with other departments to ensure that exhibits are dynamic and engaging for guests.
4. Responsible for Departmental budget development and management.
5. Directs and coordinates in-house components of AZA conservation programs; Studbooks, Species Survival Plans, Taxon Advisory Groups, and Conservation Action Partnerships. Appropriately delegates ZNE representation with subordinate staff in order to increase ZNE’s participation and leadership within AZA.
6. Is active in providing leadership of AZA WCMC programs.
7. Creates and supports opportunities for departmental staff members’ professional development.
8. Chairs Animal Management Committee meetings and ensures that these meetings are productive. Actively solicits input from all participants
9. Develops professional relationships with outside experts and specialists in order to have the best information available when making management decisions.
10. Ensures proper planning of animal transfers and coordinates with veterinarians for planning of complicated medical procedures.
11. Collaborates with Director of Animal Health and Conservation Medicine to establish policies regarding animal health decisions in the best interest of individual animals and the collection overall to ensure the highest level of animal care and welfare.
12. Ensures proper genetic and demographic management of the collection.
13. Represents the institution in animal-related matters in public and in media situations as needed.
14. Directs and coordinates short & long-range planning and development of the collection for the Animal Care Department.
15. Interfaces with and functions as a team member with all other Departments to ensure coordination, cooperation and synergies.
16. Provides expertise and input to the Executive team on animal related issues on a regular and ongoing basis through oral and written reports.
17. Monitors, evaluates, and directs actions in the design, maintenance, repair, and enhancement of animal quarters, buildings, exhibits, and surrounding grounds.
18. Provides input, assistance, and oversees personnel matters within the Department. Ensures all departmental staff management is conducted in compliance with all legal / regulatory requirements and ZNE policies and procedures.
19. Plans, coordinates, and assists in a variety of procedures related to the proper function of the Department.
20. Directs and coordinates Curators, Director of Animal Resources, and Registrar in developing and effecting policies, programs, and procedures.
21. Practices and qualifies with firearms in accordance with ZNE policies and procedures.
22. Becomes trained as a team leader in the Dangerous Animal Recovery Team, and proficient in handling animal capture equipment and immobilization drugs. Participates in animal escape drills.
23. Participates as a member and / or leader of ZNE’s Research Review Committee, and encourages scientific study to benefit development of sustainable animal collections, animal care and welfare, species and habitat conservation, conservation education and public engagement, while ensuring the highest standards of animal welfare.
24. Develops proficiency with the Incident Command System, and ensures departmental readiness for emergency response.
25. Supports and ensures progressive animal training and environmental enrichment for the animal collection.
26. Ensures compliance with all Federal, State, and local laws and regulations.
27. Ensures meaningful, scheduled and unscheduled staff interactions with guests that support ZNE’s strategic plan.
28. Supports, practices and enforces ZNE’s sustainability policies and procedures.
29. Performs related work as required.

Working Conditions

• Frequent exposure and close contact with a variety of animals including mammals, birds, reptiles, amphibians, fish, and insects.
• Frequently need to bend, stoop, kneel, reach, and lift.
• Frequent requirements to move moderate to heavy objects.
• Work in uneven terrain with exposure to varying weather conditions, dust, and allergens.
• Move about on slippery surfaces.
• Handle toxic and / or hazardous materials.
• Work in confined or cramped spaces.
• May work from an elevated position. Must be willing and able to take lead role in supervision during emergencies; and cope with high stress situations, e.g., the recapture of escaped animals or emergency assistance to guests as directed.

Minimum Job Requirements

• Bachelor’s degree in zoology, biology or related field. Ten years progressive experience in an AZA accredited facility managing various animal taxa, six years of which must have been in progressive levels of supervisory positions.  
• Possesses and displays professional expertise in animal management and conservation.
• Possesses deep familiarity with related AZA programs and demonstrated experience in leading and working within them.
• Possesses and conveys great enthusiasm for the organizational mission, strategic plan, and the work of the Animal Care Department.  
• Possesses a strong knowledge of AZA accreditation standards and expectations.
• TB tested negative before starting and tested yearly thereafter.  Acceptance of zoonotic disease prevention protocols as mandated by Zoo New England, including vaccinations for rabies & hepatitis, prophylactics, fecal screens, serum storage, etc.
• Must have no criminal history or convictions, in relations to animal-related issues or child welfare.
• Must possess a valid drivers' license and be able to lawfully drive in Massachusetts.
• Must have demonstrated skills in all aspects of captive animal management, budget management, and exhibit design.
• Commitment to excellence, continuous improvement, creativity, innovation, and teamwork.
• Must have strong leadership, organizational and communication skills and be willing and able to participate effectively in a team management approach.
• Must possess or be eligible to obtain a Massachusetts Firearms Identification card or License to carry firearms by the end of the six month introductory period, in order to be an active participant in ZNE’s Dangerous Animal Recovery Team.

Preferred Job Requirements

• Bi-lingual with Spanish language
• Strong herp/bird experience
• Advanced degree(s) in related field
• Experience with conceiving, leading, and participating in species conservation projects and conservation research.
• Experience with design and implementation of research using scientific method.
• Experience as an AZA inspector.

Location:      

Franklin Park Zoo

Department: 

Guest Experience                                             

Reports To:  

Director, Guest Operations

The hourly rate:

$14/hr

Hours:

Saturdays, Sundays & Holidays 9am-6pm

Essential Job Functions

Greet all zoo guests, vendors, and service people in a pleasant and professional manner while on the phone and in person. Answers multi-line switchboard – transferring calls to appropriate individuals. Gives general information regarding Franklin Park and Stone Zoo operating hours, activities, and events. Operates two-way radio, taking messages for Zoo personnel when appropriate. Processes outgoing mail – receive and distribute incoming mail. Receives job applications from walk-in applicants. Receives and distributes incoming faxes. Mail weekly job postings to various business and community agencies.

Duties & Responsibilities

• Greet all guests, vendors, and employees in a pleasant and professional manner. Answer questions they may have or direct them to appropriate Zoo personnel or resource.
• In a pleasant and professional manner, answer incoming calls, which may require giving general information pertaining to Zoo operations, exhibit information, program information, activities, and events information. Some calls may require information pertaining to directions to Franklin Park and Stone Zoos. Transferring calls to the appropriate internal or external department (s) is an essential function of this position.
• Page Zoo personnel when appropriate to relay messages taken via two-way radio system. Using proper radio protocol is an important function of this position.
• Distribute job applications with a current copy of the job posting and directing those completed applications to the Human Resources Department.
• Fill and maintain office equipment such as copy and fax machines to ensure proper working order.
• Receive and distribute all incoming faxes
• Assist with coordinating mailing projects.

Minimum Job Requirements

• High school diploma
• Two years prior reception, front desk, office coordination experience
• Proficiency in Microsoft Office Suite

Preferred Job Requirements

• Bachelor of Arts degree or Secretarial school certificate or degree
• Two years prior reception, front desk, office coordination experience

Location

Franklin Park Zoo               

Department

Education

Reports To

Youth Programs Manager

Employee Status

Part-time, Non-exempt

Essential Job Functions

The Youth Programs Supervisor will assume support responsibility for the development and administration of educational youth programming, including assisting with training and supervising the summer ZooTeens, Teen Ambassadors, administering the Jr. ZooTeen Program, and assisting with interviewing and hiring for the Teen Ambassador and Summer ZooTeen Program. The YPS will also develop and implement education programming and professional development for Zoo New England’s Teen Ambassadors and summer ZooTeen participants. The Youth Programs Supervisor position is grant funded from May 2019 through June 2020.

Duties & Responsibilities

• Assist with supervising and administering the Teen Ambassadors and the Jr. ZooTeen Program.
• Assist with supervising and administering the Summer Zoo Teen program.
• Assist in the development, administration, and reporting out of grant-funded teen programs.
• Developing and evaluating youth programs according to the following criteria: educational value, cost-effectiveness, and community needs.
• Developing and conducting science-based educational teen programs both on and off-site.
• Developing and conducting professional development workshops focusing on teen career readiness.
• Build & maintain relationships with school districts, scouts, Zoo members, and other area cultural institutions to support youth programs.
• Plan, coordinate, and supervise special field trips and activities
• Meet weekly with the Youth Programs Manager
• Certification in CPR/AED and First Aid, proof of negative TB; institutional first responder.
• Youth Programs Supervisor will work a flexible schedule of roughly 24 hours per week: Sunday 9:00 a.m. - 5:00 p.m., as well as, Tuesday and Thursday from 10:00 a.m./10:30 a.m. – 6:00 p.m./6:30 p.m. respectively (will change seasonally). Expected to work a flexible schedule during vacation weeks, including December holiday break, February vacation break and April vacation break. Additional hours may be required during ZooTeen hiring months.
• All other duties as assigned.

Minimum Job Requirements

• A self-motivated individual that works well independently and in a team environment, with the ability work well with Zoo New England staff, project partners, and program participants
• Experience in informal education.
• Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher.
• Experience working with urban youth.
• Great communication skills (verbal and in writing).
• Ability to address student groups of all ages and aptitudes.
• Work as a role model for program participants.
• Knowledge of current teaching trends in the environmental education field.
• Experience with curriculum development, program implementation, and evaluation.
• Ability to multi-task as part of a fast-paced team.
• Appreciation of ZNE’s mission and goals.
• Valid driver’s license and a driver in good standing with a reliable vehicle; access to vehicle for institutional purpose as needed.
• Able to lift 50 pounds and walk over uneven terrain and in all weather.
• Current First Responder & or CPR/AED certification.

Preferred Job Requirements

• Recent college graduate or student working toward their Bachelor’s degree in education, biology, environmental, or other science-related fields.
• Previous experience in a formal science education setting.
• Previous experience handling and presenting live animals.
• Fluent in Spanish a plus.