Behind-the-Scenes Tours

Learn more about our Masai giraffe family in this once-in-a-lifetime experience! From a shaded overlook, you’ll come face-to-face with the world’s tallest mammals and even have the opportunity to feed them a healthy snack.

Purchase Giraffe Encounter Tickets

• When: Daily, 1:30 - 2:00 p.m.
• Location: Meet at end of path by Giraffe Savannah- VIEW ON MAP
• Price: $200 per group (your private encounter can accommodate up to six people)

 Please note:

• Tickets must be purchased online; they are not available at the Admissions booth.
• Tickets may be purchased up to 30 minutes before your encounter time (subject to availability). Giraffe encounter tickets do not include general admission to the Zoo. Admission tickets are required, and must be purchased separately here.
• Please arrive 10 minutes prior to your encounter.
• You may forfeit your encounter if you are more than 5 minutes late arriving at the designated meeting spot.
• Group size is limited to no more than six guests. All guests above the age of 3 must be accounted for in the group size.
• Children must be accompanied by an adult.
• Encounters may be cancelled due to weather or the animals' needs.
• Though we do our best to engage them, it’s ultimately up to our giraffe as to whether they want to participate in the feeding experience. You're still guaranteed to get plenty of attention from the giraffe care team, who will guide your experience, so have your questions ready!

Prepare to be bamboozled by the undeniable cuteness of these ring-tailed rascals! Also known as the "firefox," "bear-cat," or "first panda," this ancient species is full of unique characteristics! Register for a personal experience and help support the Zoo’s mission to protect red pandas and all endangered species. Book a Tour Location: Franklin Park Zoo (Meet at Zebra Entrance) Price: $200 for 30-minute group tour, up to four guests Ages 6 and up Closed-toed shoes are required for this tour. Red panda behind-the-scenes tickets do not include general admission to the Zoo. Admission tickets are required, and must be purchased separately here. Please note: red panda tours are not wheelchair accessible

Sloth devotees, get ready to hang with these two-toed tree-dwellers! Don't miss out on an up-close and personal look at the world's slowest mammal and learn from the keepers who work with them every day! Book a Tour Location: Stone Zoo (Meet at Main Entrance) Price: $200 for 30-minute group tour Ages 9 and up Up to four guests per group  Sloth behind-the-scenes tickets do not include general admission to the Zoo. Admission tickets are required, and must be purchased separately here. Please note: Sloth tours are not wheelchair accessible.

• All tours cancelled seven or more days in advance of the scheduled date will receive a partial refund equal to 80% of the original tour cost.
• All tours cancelled less than seven days in advance of the scheduled date will not receive a refund. Tours can be rescheduled to an available date for an additional $35.00 fee.
• Be advised that late arrivals are not able to be accommodated due to previously scheduled feedings and procedures.  If you arrive more than 10 minutes late for your tour you will have to discuss rescheduling options with your educator.