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Casey Atkins

The Zoo & the Community

The Community Partnership Office acts as a liaison between Zoo New England and the surrounding community. Community partnership and outreach are vital to the success of spreading our mission. Through our community programs, we engage members of the community -- particularly children, youth and adults from underserved communities -- in forming life-long connections with nature.

Community Partnerships and Collaborations

Zoo New England collaborates with local organizations to share knowledge and resources that positively impact our community. The Zoo provides a number of resources to community partners, which may include access to meeting spaces, free admission, donation passes and youth program opportunities.

Co-Designing Conservation With (not For) our Neighbors

Beginning in summer 2021, Franklin Park Zoo uses a co-design approach to engage our closest neighbors. The approach is guided by asset-based program design. It’s about working with existing strengths and collaborating to build on them.

We're partnering with Antioch University on a strategic 3-year process to engage our neighbors in the co-design of conservation and educational programming. In collaboration with neighbors and local organizations in Dorchester, Roxbury, Mattapan and Jamaica Plain, we seek to co-develop programs that build on existing neighborhood assets to meet current community needs and aspirations. This co-design process aims to equitably integrate residents and potential professional collaborators into program design and increase the justice, sustainability, and effectiveness of our programing efforts. True stakeholder engagement and collaborative creation are essential components of this inclusive design process. 

For more information about this initiative, Kayla Cranston at

co-design process

Community Pass Program

Our Community Pass Program (CPP), available to local non-profit organizations who meet certain criteria, extends a free group reservation for up to 20 individuals.

Group Criteria

To qualify for the CPP, your organization must be a non-profit organization that supports both our mission and community advancement. Admission to CPP is granted based primarily on economic need and location. Admission is not guaranteed and is granted on a first come, first served basis throughout the year. A maximum of 20 free admissions are available per group, and each organization may only submit one request every 12 months. Additionally, the organization is required to submit its tax-exempt documentation upon submission of the application for verification purposes.

Online Application

Special thanks to the Cummings Foundation for their generous support of the Zoos' community partnerships.

ConnectorCare Card Benefits

ConnectorCare cardholders receive general admission for $11 per person, including a $1 transaction fee for each ticket, for up to four people at both Franklin Park Zoo and Stone Zoo. During this phase of our reopening, advance online tickets are recommended to manage capacity. Please use promo code CARE when purchasing tickets to receive this admission price. Please be ready to present your card at the Admissions booth upon arrival. Offer is only valid for Massachusetts residents through Dec. 31, 2022.

If you have any questions, please call 617-989-2076 and our staff will be happy to assist you.

Purchase Franklin Park Zoo Tickets     Purchase Stone Zoo Tickets

Donations of Passes for Charitable Causes

We’re happy to consider donating to your fundraising efforts. Eligible organizations must be non-profit and may only receive one donation every 12 months. Zoo New England does not accept requests from individuals. We receive many donation requests throughout the year, and we regret that it’s not possible to fulfill every request. To be considered, please fill out our donation request form at least two months in advance.

EBT and WIC Benefits

flamingoGeneral Zoo Admission Tickets:

Massachusetts EBT and WIC cardholders receive admission for $4 per person, for up to four people at both Franklin Park Zoo and Stone Zoo. Please use code LION when purchasing tickets to receive this admission price (on your computer, click the purple PROMO CODE box. On mobile phones, hit the Menu button to enter your code.) Please be ready to present your card at the Admissions booth upon arrival. Offer is only valid for Massachusetts residents through Dec. 31, 2022. Please note: A $1 transaction fee applies per ticket.

Zoo Membership:

EBT and WIC cardholders can become a member and enjoy free general daytime admission to Franklin Park Zoo and Stone Zoo year-round. The Family level membership includes two named adult cardholders and up to four children. Memberships are intended for one household, and are non-refundable and non-transferrable. As a Zoo New England member, you will also receive discounts on food and gift purchases, party rentals, education programs, invites to members-only events and exhibit previews.

For EBT/WIC cardholders, the Family level membership price is $40.

To purchase this membership, EBT/WIC cardholders can email a copy/photo of their EBT or WIC card to A single use code will be emailed back along with instructions on purchasing online. The primary card holder must be named on the EBT/WIC card. If you have questions, our staff will be happy to assist you. Please be ready to present your card at the Admissions booth upon arrival. Offer is only valid for Massachusetts residents through Dec. 31, 2022.

Event Partnerships

Community celebrations play a major role in our outreach initiatives, and we welcome partnerships with local organizations to reach new audiences. Check out our upcoming events or contact us by email at or call 781-438-9503 to discuss new event partnerships.

Library Pass Program

Save over 80% off regular ticket prices!

Our Library Pass Program provides discounted, year-round admission for up to six guests to both Franklin Park Zoo and Stone Zoo.

  • $400 Explorer Pass: Includes 200 discounted tickets.
  • $250 Voyager Pass: Includes 100 discounted tickets.
  • Children under 2 always receive free admission.
  • Additional guests beyond those discounted under the pass pay full admission rates.
  • Give out as many or as few ticket passes at a time as you like.
  • You can order more than one book at a time. Reorder when you run out!
  • Please allow two to three weeks for processing.
Full details and application

Please note:

  • Assabet Interactive
    Our program uses hard passes that must be redeemed in-person, and is not compatible with Assabet Interactive. We are unable to provide any unique links for libraries.
  • Codes
    If you have received a pass from your library that INCLUDES A CODE, follow these step-by-step directions to purchase your online tickets. If your pass does NOT include a code, your pass can be redeemed in person, and tickets can be purchased at the gate. You must already have the pass or code provided by the library before making your reservations.

Contact us for more information.

Organization Pass Memberships

Organization Pass memberships are designed to offer schools, camps, daycares and community-oriented non-profit organizations the opportunity to enjoy frequent zoo visits at substantial savings! Learn more.