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Contact Us

PR Contact for the Media

This contact is for inquiries from media outlets and requests to be added to our press release/event listings distribution group only.

Press Contact

Colleen McCormick Blair, marlo marketing/communications

Marketing and Media Relations

Brooke Wardrop, Senior Director of Marketing and Communications
(617) 989-2030

Press Releases

Current and archived press releases can be found in Zoo News.

News Coverage

The media are encouraged to cover Zoo New England and its animal residents any time. All requests are handled through our PR Department. We require that you check in before coming to the Zoo to make your time here as efficient as possible. For national and international media that don’t require on-site assistance, we can also handle your interview and informational requests by phone or email.

Please contact marlo marketing/communications at (617) 375-9700 or email

View all Zoo news here.

Videography and Photography

Image Requests

Zoo New England has thousands of images on file and can provide images for your needs. You may use Zoo images, but you must provide photographer credit (if Zoo-supplied photo), or credit to Zoo New England. To request images, please contact Brooke Wardrop at or call (617) 989-2030.

Requests to Photograph/Videotape

The PR Department handles requests to come to the Zoos for photography and videography shoots, whether it’s commercial, private or media-related. With its wide range of rare and endangered animals and beautiful landscaped areas, the Zoos provide an ideal outdoor backdrop for video productions and still photography.

Outside companies can request use of Zoo facilities and images of animals for advertising, film, documentary and video productions, books, consumer products, CD/ROMs, packaging and stock photography. There are fees for commercial filming/photo requests that vary depending on the scope of the project. You can request this information by e-mail. As a non-profit organization, Zoo New England relies on these donations to continue its mission of wildlife conservation and education, and for animal enrichment and exhibit improvements. The Zoo reserves the right to deny usage and materials requests for any reason.

Please e-mail your request to Brooke Wardrop at or call (617) 989-2030. Written requests are preferred and should include a summary of your project, detailed needs and expected activities, number of persons involved, date of shoot, equipment involved, and estimated time allotted.

Zoo Archives

Zoo archival materials are available, including current and historical photographs and some historical documents. Many items are unique or fragile and cannot be released. However, we may be able to accommodate requests for historical images for publications or video productions.

Animal Usage Policy

Zoo New England reserves the right to limit the use of animals in any outside production. No animals may be handled or exhibits entered, except with special permission and accompanied by a designated Zoo staff member. No outside vehicles are permitted on Zoo grounds during public hours, except with special permission.

Animals cannot be manipulated in any way, or moved off-site, unless by special permission, and only with Zoo staff. The only animals used off-grounds are the Zoo’s educational outreach program animals. Animals on exhibit may be viewed only from public viewing areas, unless specific authorization is given to go behind-the-scenes, accompanied by Zoo public relations representatives.


Video productions or photo shoots that require closing animal or public areas must be requested at least two weeks in advance. We prefer not to close public areas, because we are expected to be open year-round. Last minute shoots are feasible, contingent on use of animals in specific exhibits. The animals’ needs must be considered. We may not be able to accommodate off-hour filming.